What Is ClickUp?

ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more.

Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week!

Who Uses ClickUp?

Teams that want to work smarter and more efficiently on a masterfully intuitive platform.

Where can ClickUp be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • ClickUp
  • Located in Palo Alto, US
  • Founded in 2016
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Andorra, Argentina, Australia, Austria, Bahrain and 45 others

Languages

English

ClickUp pricing

Starting Price:

US$0.00
  • Yes, has free trial
  • Yes, has free version

ClickUp has a free version and offers a free trial. ClickUp paid version starts at US$0.00.

Pricing plans get a free trial

About the vendor

  • ClickUp
  • Located in Palo Alto, US
  • Founded in 2016
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Andorra, Argentina, Australia, Austria, Bahrain and 45 others

Languages

English

ClickUp videos and images

ClickUp Software - Board View
ClickUp Software - Box View
ClickUp Software - Calendar View
ClickUp Software - List View
View 5 more
ClickUp video
ClickUp Software - Board View
ClickUp Software - Box View
ClickUp Software - Calendar View
ClickUp Software - List View

Features of ClickUp

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Time Capture
  • Backlog Management
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budgeting/Forecasting
  • Bug/Issue Capture
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Channel Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Colour Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Journey Mapping
  • Customisable Branding
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Dependency Tracking
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Management
  • File Sharing
  • Financial Management
  • For IT Project Management
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guest Access
  • Idea Management
  • Ideation
  • Import Tasks
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Lead Management
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Multi-Campaign
  • No-Code
  • Notes Management
  • Online Time Clock
  • Online Time Tracking Software
  • Overtime Calculation
  • Percent-Complete Tracking
  • Performance Metrics
  • Personalisation
  • Portfolio Management
  • Prioritisation
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking
  • Quotes/Estimates
  • Real Time Editing
  • Real Time Notifications
  • Real-Time Chat
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Resource Scheduling
  • Rich Text Editor
  • Roadmapping
  • Role-Based Permissions
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Segmentation
  • Single Sign On
  • Social Media Integration
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Utilisation Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Video Chat
  • Visual Workflow Management
  • Visualisation
  • Workflow Configuration
  • Workflow Management

ClickUp Alternatives - Capterra New Zealand 2021

With 15+ years in the agile space, Jira offers teams the top tools and best practices to provide the right foundation for growth. Learn more about Jira
Wrike is an enterprise project management software with templates, time tracking, Gantt charts, Kanban boards, reports, and more. Learn more about Wrike
Trusted by millions, Basecamp puts everything you need to get work done in one place.
Notion is the all-in-one workspace for notes, projects, documents, and collaboration. Learn more about Notion
Todoist is the world's #1 to-do list & task manager to organise your life and work.
Airtable is the database that anyone can use with a beautiful spreadsheet interface.
Teamwork is the only platform built for scaling client work.
Microsoft Project is a simple, yet powerful tool to manage work from quick projects to more complex initiatives.
A completely reimagined UI, enhanced search and filters, easywork allocation, new portfolio dashboard, and more to transform your work. Learn more about Zoho Projects

Reviews of ClickUp

Average score

Overall
4.7
Ease of Use
4.3
Customer Service
4.6
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jose J
Jose J
CTO in US
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

ClickUp boosted the productivity in our team.

5.0 last month New

Comments: After I understood and teach my team how to deploy and integrate ClickUp into our business, it has been a great experience so far, not to mention the wonderful customer support from the ClickUp team. Also, they are releasing new great features every often that we immediately integrate into our workspaces.

Pros:

What I like about ClickUp is that is a very powerful tool that allows me and my team to track tasks, brainstorm ideas, create documentation, content calendars, and planning, share tasks and documents with clients, and many more features that we are still discovering every day.

Cons:

Understanding how to organize the workspaces in ClickUp could be a little overwhelming for certain users. In my personal case, I had to enroll on the ClickUp University site to understand certain features, however in their tutorials, they already had different workspaces with dummy information, but there was no explanation on how to create that information from scratch. Thankfully, I found a few YouTube videos that explained how to create information from scratch, following easy analogies from our everyday life.

Alternatives Considered: Trello, monday.com and Asana

Reasons for Switching to ClickUp: I think we liked the idea to have all our product information and tracking in one place instead of jumping between apps now and then.

Verified Reviewer
Business Owner in Australia
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great small business management option.

4.0 2 weeks ago New

Pros:

As a small business owner I loved that I could use ClickUp to perform the task of several other platforms, which keeps my subscription costs down and all my stuff in one place. It can get overwhelming and unproductive having data in various different places, so ClickUp has been able to help us solve that problem.

Cons:

Sometimes the system is a bit slow, but I believe they've done a lot of work on improving the servers lately to address this issue. The thing I like least isnt against the software, but rather that there is SO many options, so you really need to do some planning before you dive in, so you don't get overwhelmed and lost in the options. There is lots of YouTube videos with ideas, but really, you need to work out what will work for you and your business. Once you do that pre-work, it makes the setup and use a lot easier. No 2 businesses are exactly the same when it comes to requirements. Take the time to work out what works for you.

Verified Reviewer
Project Manager in Poland
Verified LinkedIn User
Medical Devices, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Beta software in constant live production. Not usable.

1.0 2 months ago New

Comments: Love and hate relationship - mostly hate recently. They advertise that Clickup will save me a day each week. Instead I lose a day or two every week struggling with bugs or waiting for server response.

Pros:

Full featured work OS with huge amount of features. Very well designed user interface, lots of flexibility and higly customisable architecture. Free version is rather basic but paid plans offer quite a lot for the price.

Cons:

I could write something about messy data structure or horrible mobile app. But there is something more imporant: bugs, bugs, bugs and bugs. This software is a constatnt beta that is being tested on customers. It is completely unusable in many areas. Service is down or unaccessible every couple of days or it's super slow. Even basic functions are not working properly and this is a constant for years. Dissapearing tasks, dissappearing lists and docs, UI glitches, constant crashes, random behaviour etc. Instead they keep pushing out new features constantly but they don't care that most of them are barely tested or even completly unusable. After 9 months we had to abbandon this crapware as it started to negatively impact our business. Just imagine you're on a meeting with client, you want to show him some doc and... it won't open. Just because.

ClickUp Response

last month

Hey, there! I truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! I understand that coming across bugs can be annoying. I assure you, squashing every last one is something our developers and engineers are working tirelessly on! We want nothing but the best for ClickUp users, and we will remain focused on fixing bugs, the overall speed of the platform, and expanding feature parity in our mobile apps. We are very grateful for feedback like yours. We are on it! I understand that you have already switched to a different platform. I hope that you decide to give us a try again in the future! Have an amazing and productive day!

Julia Maria
Julia Maria
Market Specialist in Mexico
Verified LinkedIn User
Information Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Versatile project management tool with many customization options

4.0 4 weeks ago New

Comments: We use ClickUp as an internal project management tool to structure and distribute pending tasks. We also track time, monitor the status and progress of tasks, integrate relevant documents, plan to-dos, assign, report and communicate through ClickUp. The tool can really do a lot and has helped us structure processes better and work on projects more consistently and efficiently. I also like to use it to plan and structure my tasks and feel I have a good overview of everything. The advantage is quite clear that project-related communication is done centrally. Then, the creation of a task list is not so tedious, because it can be done relatively quickly by assigning times. A task list is then automatically created from this - collaboration is now easier!

Pros:

With ClickUp, you have quite a few functions in one place and you can use the tool in various ways. Whether it's project management, time tracking, archiving, document management, content planning, or briefings, ClickUp is really extensive and you can work in teams on different to-dos, assign tasks, enter times and deadlines, and so on. This way you can also see who is working on what and how busy the team is. ClickUp can be designed quite individually and I don't think you have to be tech-savvy to find your way around the tool. While there are a lot of features, nothing is really complicated. You can display different views, create to-do's as recurring, create dummy cards or even entire projects as templates, and much more.

Cons:

Since there are so many functions, in my opinion, setting up the tool is quite time-consuming and complex. Sometimes things get lost and are not so easy to find again. It is better to be aware in advance of how you want to work with the tool and how it should be structured because it will grow quickly and become independent.

Alternatives Considered: Trello

Reasons for Switching to ClickUp: ClickUp offers comprehensive features. The following features are the most important for me: 1. The ability to configure different views, such as Kanban, list mode, or, highly recommended, the Gantt chart, which is created automatically. 2 You can add Guest users to individual projects for free, advantageous for agencies 3. You can flexibly configure the notifications you want to receive for updates. Avoid spam.

Yasith
Yasith
CEO in Sri Lanka
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Sophisticated But the Best Project Management Tool I've used

5.0 last month New

Comments: Having used Jira, Asana, and Notion I can say ClickUp stays on top of all these. Team members have enjoyed using it.

Pros:

The main thing that made me move from Jira to Clickup is its flexibility. Different Projects have different workflows. With Clickup you can easily adapt. They have these modules which you can enable or disable for the project. It has all the tools necessary for project management.

Cons:

It's a bit sophisticated with all the features it has. It doesn't support Epics which I really miss coming from Jira. Tried using the time management tool as well but it is too simple to make good use of it. Also, the desktop app doesn't update and I have to reload it all the time.

Alternatives Considered: Asana and Notion

Reasons for Choosing ClickUp: Because Clickup was more flexible and had more features.

Switched From: Jira