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choose better software

What Is ClickUp?

ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more.

Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week!

Who Uses ClickUp?

Teams that want to work smarter and more efficiently on a masterfully intuitive platform.

ClickUp Software - Board View
ClickUp Software - Box View
ClickUp Software - Calendar View
ClickUp Software - List View
ClickUp Software - ClickUp search

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Reviews of ClickUp

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.5
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Esteban
Esteban
CEO - Founder in US
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I migrated 2 years ago and it was the best decision

5.0 2 months ago New

Comments: I migrated to clikup from trello and it was an amazing decision because of it's visuals, ease to use and the amount of automations and information I can add about my customers, from how much they owe me, to the fact of knowing how many sessions I conduct in a month according to the part of the world they are in.

Pros:

I like the fact that all the functionalities as well as the automations have made my worklife and customer follow-up much easier

Cons:

Some of the functions are not so clear to me on how to use them, so I may probably be missing out on better things for my company

JACOB
CMO in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ClickUp the Do-Everything-Tool That Excels at Running Projects for Your Business

5.0 2 months ago New

Comments: Great. Been using it since before the pandemic for my business and others, and will continue for years to come.

Pros:

ClickUp is flexible, powerful, and intuitive. When I think of what good software feels like, it's this. Tasks are easier to manage in ClickUp over Notion, and yet it keeps all the same docking features. All of the other PM tools lack the range ClickUp has of tools and capability. Don't like this UI, boom switch the views. Need more space for data, boom custom fields. Need these in another place, boom automations. It's so good, I've switched a few clients to clickup for their CRM because it's a better fit than most marketed CRM's.

Cons:

It has a tendency to break, especially in app. There's still some UI bloat that slows down navigation. The base of almost everything being a "task" is unintuitive for some types of records, even though you can relabel. Sometimes things move slower than others. And the sales team has gotten harder to work with and get in touch as the product has matured

Verified Reviewer
Verified LinkedIn User
Photography, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Alternatives Considered:

Misleading payment structure, poor user experience and horrible customer service

1.0 2 months ago New

Comments: Very poor experience with features, the user experience of the platform and what it can realistically accomplish without errors is very limited (only tasks and set of tasks). Very poor customer service that hides behind policies instead of helping when it comes to misleading and problematic payment structures. Click up wants to be easy to use but a lot of necessary features are hidden and not explained properly inside click up to the point that you have to go hunt in their website or get to the point of sending an angry email to staff because a bill just appeared that you did not sign up for. Be extremely careful in giving access or trying to built a client portal. Those are the absolute worse parts of this system and are built to confuse and mislead people. Customer service is clearly understaffed (they mentioned it and it took me 3 weeks to resolve an issue that could have take 3 days top in my experience). Very clear the [sensitive content hidden] care about competing in the market by adding a ton of poorly built and implemented features instead of working on making click up a reliable tasks management and possibly project management software that cares for the usability of its users and have real support of the customer service. We all get capitalism but when it is felt that this platform is being failed by their [sensitive content hidden] it is best to jump ship and moved to another one. It is sad to see the potential of what it could be and how it is utterly missed and misused.

Pros:

Click up is about tasks management and it excels at that and it is easy to set up simple tasks.

Cons:

Problematic and misleading payment method with poor invoicing system. Extremely problematic adding user access and/or the possibility of client portals. The users options is the most confusing and horribly designed and necessary feature of click up. Absolutely beware! Horrible customer service (unhelpful, gaslighting and understaffed). The platform is extremely poorly designed for all the added features. Anything related to workflow, project management, time tracking and the like is so badly implemented and designed that it cannot be used for serious projects without risking errors.

Carlos
Owner in US
Telecommunications, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

ClickUp is great for tech savy folks

4.0 4 months ago

Comments: We have been using ClickUp for over 3 years and have been extremely happy with all the features and all the new features that are constantly being added.

Pros:

The malleability of ClickUp is what drew me to the system initially. We created so many custom systems that are based on how WE do business. This definitely doesnt inhibit you like most systems in pre-structured, cookie-cutter systems

Cons:

The initial setup was not easy. This system isn't for the faint of heart. If you want simple setup, this is not it.

Solomon
Project manager in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Click To Higher Results from Your Projects with Click up.

5.0 2 weeks ago New

Comments: The tool has greatly improved our projects productivity.

Pros:

It has made it possible for us to manage many projects within a short range of time. It has a very easy to use and userfriendly interface. The customer desk is always available to help us. Easy to search on any of our files with click up.

Cons:

We do not have a good reason to hate on the software it has new a good one.