--- description: Learn more about OnSIP price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnSIP Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [OnSIP](/software/158706/onsip) # OnSIP Canonical: https://www.capterra.co.nz/software/158706/onsip Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/158706/onsip?page=2) > Customize your VoIP communications with OnSIP’s easy-to-use solution. No Contracts Required. US-based support. Free phones for 5+ Users > > Verdict: Rated **4.7/5** by 78 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OnSIP? Customize your VoIP communications with OnSIP’s easy-to-use solution. Add features when you need. No Contracts Required. Award-winning, US-based support. Free phones for 5+ Users. Free trial. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 78 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Junction Networks - **Location**: New York, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$18.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: OnSIP is offered across three pricing plans, outlined below. • Unlimited: 18.95 per month per person. • Basic: $49.95 per month per account + 2.9 cent per minute • Sayso Website Chat: Free It also offers three add-ons, outlined below: • Inbound Bridge: $1.95 + 0.5 ¢ per minute • On net conference suite: $19.95 • Queues+ reporting dashboard: $14.95 per seat - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Caller ID - Communication Management - Conferencing - Contact Management - Customisable Reports - PBX - Queue Management - Reporting & Statistics - Ring Groups - Role-Based Permissions - SIP Trunking - Third-Party Integrations - Virtual Extensions - Voice Mail ## Integrations (3 total) - HubSpot CRM - Odoo - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) - [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.co.nz/directory/31102/cloud-pbx/software) - [Softphone Software](https://www.capterra.co.nz/directory/31029/softphone/software) ## Alternatives 1. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews) 2. [800.com](https://www.capterra.co.nz/software/208208/800-com) — 4.7/5 (313 reviews) 3. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Works everyday all day long" — 5.0/5 > **Tim** | *18 December 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: It works consistently, this is critical of any communications tool. You can setup and forget and when you have need of another feature it is fairly simple to implement. If you have any trouble the tech support personnel are outstanding and patient. > > **Cons**: I do have trouble at times installing the updates. They are not too frequent but I usually have to try multiple times to get an update installed. > > We have been using the OnSIP product for over 10 years and have yet to outgrow its features. Very pleased with its consistent performance ----- ### "Great Customer Service/Solutions" — 5.0/5 > **Maribel** | *9 December 2025* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: Communication and learning curve. The menu is there, but the support to learn the menus and issues in the situation was excellent > > **Cons**: Nothing, I believe they are in the right course in training for the issues you may have. Professional, personal, courteous, and aware of the situation. Great training. > > I had so many questions, from reports to finding different issues of our own, and it was such an amazing support. ----- ### "Phone Support" — 5.0/5 > **Silvia** | *10 January 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The phone support was exceptional in my call today. I had questions about updating the phone lines, adding an 800 number that worked immediately \& assisted me in call forwarding \& connecting my answering service to our > > **Cons**: Your phone support is very knowledgeable \& I was able to speak to a person. The phone support was able to guide me in clear English. > > Great people with extensive knowledge of the phone system. It was easy to ask my questions and receive easy instructions. ----- ### "Customer Service is the BEST\!" — 5.0/5 > **Kelsey** | *29 January 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Their customer support is absolutely amazing. The team is responsive, knowledgeable, and always willing to go above and beyond to help resolve any issue quickly and professionally. > > **Cons**: Honestly, I don’t have anything negative to say about OnSIP. Our experience has been consistently positive, and any questions or concerns we’ve had were handled promptly by support. > > 10/10 experience overall. OnSIP has been reliable, easy to use, and backed by outstanding customer support, making it a great solution for our communication needs. ----- ### "ONSIP Phones" — 4.0/5 > **Sheila** | *9 December 2025* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: It works. We've had relatively few issues with phone service, and when something has occurred or a question has come up, the customer reps have offered polite and helpful service. That means a lot. > > **Cons**: While I realize the variation of internet providers plays into some issues, I would like the people who work from home to have more reliable service. The often have to log out and login again to keep their ONSIP working remotely. We also have issues with transferring calls/often needing to hang up and give it a second try. > > Positive. It works. We've had relatively few issues with phone service, and when something has occurred or a question has come up, the customer reps have offered polite and helpful service. That means a lot. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/158706/onsip?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/158706/onsip) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data