---
description: Learn more about Doxy.me price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Doxy.me Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [Doxy.me](/software/158461/doxy-me)

# Doxy.me

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> Doxy.me enables healthcare organizations to provide virtual care that's easily accessible to everyone, everywhere, on any device.
> 
> Verdict: Rated **4.6/5** by 1226 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Doxy.me?

All healthcare professionals

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1226 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Doxy.me
- **Location**: Rochester, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic.&#10;&#10;Monthly Professional Plan: $35/mo&#10;Monthly Clinic Plan:  starts at $50/mo for 1 provider&#10;Annual Professional Plan: $29/mo&#10;Annual Clinic Plan:  starts at $42/mo for 1 provider
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 54 more

## Features

- Appointment Scheduling
- Billing & Invoicing
- Confirmations/Reminders
- For Medical Purposes
- HIPAA Compliant
- Multi-Provider Practice
- Online Forms
- Payment Processing
- Remote Treatment Planning
- Self Service Portal
- Video Conferencing

## Integrations (4 total)

- Cloudflare
- Okta
- Stripe
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Telemedicine Software](https://www.capterra.co.nz/directory/30949/telemedicine/software)

## Alternatives

1. [Mend](https://www.capterra.co.nz/software/165634/mend-app) — 4.6/5 (920 reviews)
2. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (858 reviews)
3. [Teladoc Health](https://www.capterra.co.nz/software/190055/teladoc) — 2.5/5 (90 reviews)
4. [TherapyNotes, LLC](https://www.capterra.co.nz/software/118981/therapynotes-com) — 4.7/5 (962 reviews)
5. [Jane](https://www.capterra.co.nz/software/178984/jane-app) — 4.8/5 (508 reviews)

## Reviews

### "Great Platform" — 5.0/5

> **Susan** | *20 January 2025* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: An easy reliable platform to use, keeping patient confidentiality
> 
> **Cons**: nothing has been a problem so far while using Doxy.me
> 
> I use Doxy.me regularly to connect with my overseas clients and find it easy and great to use.

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### "Does what it says on the tin\!" — 5.0/5

> **Barbara** | *8 June 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Secure, reliable and easy for patients to use, especially as the link is unique to the practitioner so always the same.  Almost always good transmission of both audio and video.
> 
> **Cons**: The name has less than ideal connotations in some cultural groups.  Other than that, I have no complaints.
> 
> Excellent.  Great platform for 1:1 consultations.  Updates reload very rapidly. Almost every client has found it super-easy to use.

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### "Doxy is an integral part of my business" — 5.0/5

> **Cassandra** | *18 September 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: i have been using doxy.me since around 2018, and it has been so helpful.  the free version meets my needs, so it feels like its a huge asset to my business.  whenever i have needed help, customer support was super quick to respond to me. it is so intuitive, so the learning curve was low, which helped when the pandemic happened, and all of my clients had to move to telehealth.
> 
> **Cons**: i use it daily, and its super helpful.  sometimes it giltches, and everytime i start a call there is feedback that takes about 30 seconds to even out.
> 
> i love doxy and have been using it every time i work for the last 5 years\!  my practice is completely telehealth

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### "My experience has been all positives" — 5.0/5

> **Carrie** | *2 October 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use for both myself and clients. I use doxy not only for telehealth appointments but it's what I use exclusively for consultations with potential new clients. I use the tier that has no charge and it's been more than enough for my needs.
> 
> **Cons**: I can't think of anything that I would indicate that I don't like. There's nothing that I've had happen in using doxy that was negative. Back in 2020-2021 there were occasionally connection problems, but I did not attribute that to doxy's service.
> 
> I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else. I believe that having to have an account and the meeting number nonsense gets in the way of things.

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### "Simplicity and HIPPA compliant" — 4.0/5

> **Alicia** | *13 April 2026* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: HIPPA compliance. Ease of logging in for clients and provider. Having your own provider URL (no portal creation necessary for clients). Simplicity of the interface.
> 
> **Cons**: High cost to purchase additional features like screen sharing. Often has an echo when clients speak. Poor connections, cutting out, freezing, needing to restart calls to help mitigate that.
> 
> Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned above. Not worth paying for but the free version is good enough for certain purposes.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/158461/doxy-me)

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