---
description: Learn more about Jotform price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Jotform Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0)

# Jotform

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> Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
> 
> Verdict: Rated **4.7/5** by 2886 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2886 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Appointment Scheduling
- Billing & Invoicing
- Business Process Automation
- CSAT Survey Structure
- Commenting/Notes
- Communication Management
- Confirmations/Reminders
- Content Publishing Options
- Contract/License Management
- Convert to PDF
- Customisable Questions
- Data Capture and Transfer
- Data Security
- Document Capture
- Document Storage
- Employee Recognition Software
- Enrollment Confirmation
- Feedback Management
- For Government
- For Healthcare
- For Legal Professionals
- For Municipal Offices
- Forms Creation & Design
- HIPAA Compliant
- Live Results Sharing
- Member Database
- Merge/Append Files
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Question Types
- Online Polling
- Online Registration
- Patient Records Management
- Permit Issuance
- Pre-built Templates
- Progress Notes
- Project Planning/Scheduling
- Proposal Generation
- RFP Management
- Reporting/Analytics
- Reporting/Project Tracking
- Status Tracking
- Student Information/Records
- Survey Builder
- Survey/Poll Management
- Task Management
- Templates
- Therapy Notes
- Workflow Configuration
- eCards

... and 125 more features

## Integrations (100 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 85 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)
- [PDF Software](https://www.capterra.co.nz/directory/31122/pdf/software)
- [Work Order Software](https://www.capterra.co.nz/directory/30785/work-order/software)
- [Government Software](https://www.capterra.co.nz/directory/20048/government/software)
- [Data Collection Software](https://www.capterra.co.nz/directory/32475/data-collection/software)

## Alternatives

1. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (966 reviews)
2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5204 reviews)
3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17559 reviews)
4. [Docusign](https://www.capterra.co.nz/software/121506/Docusign) — 4.7/5 (9345 reviews)
5. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (6035 reviews)

## Reviews

### "SUPPLIED MY NEEDS\!" — 5.0/5

> **Sama** | *9 October 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: I volunteer at a non-profit and needed a way to collect information for a special event coming up. We're expecting 200 people, so I wanted a reliable option that was easy to add to our Canva website. I love how easy it was to set up, especially the customisation options to also look the part. I also love their free option.
> 
> **Cons**: I didn't realise that testing the link on Canva is using up the 'Form View" usage until after I read in the Usage tab of my account. It will limit me from checking on it as much.

-----

### "great platform with so much versatility" — 5.0/5

> **Nicola** | *18 March 2026* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: I love this platform. I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day.
> 
> **Cons**: it takes a wee bit of patience to load and login to your apps first time, and needs a double confirmation. Once you get past that it is good to go
> 
> Brilliant, will continue to use and find uses. I have made signing forms, collecting certification data, waivers and also use it to store and access SOPS

-----

### "Ideal for Simple Forms" — 5.0/5

> **Marj** | *26 April 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: JotForm's drag-and-drop simplicity, smart automation, and seamless integrations make creating professional forms effortless. Perfect for businesses needing powerful yet user-friendly form solutions. Highly recommended\!
> 
> **Cons**: Submission caps, forced JotForm branding, and restricted features can frustrate growing users. Advanced tools require upgrading.
> 
> JotForm’s free plan offers surprising flexibility with its easy form builder and solid customization. Submission limits apply, but it’s perfect for lightweight needs—no payment required\!

-----

### "Easy-to-use platform for collecting and organizing applicant data" — 5.0/5

> **Jennifer** | *9 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Jotform is how easy it is to quickly build structured application forms for internships and recruiting workflows without needing technical support. The drag-and-drop builder makes customization simple, and conditional logic allows us to tailor forms for different candidate groups. It has helped us centralize applicant information and create an organized pipeline before implementing a full ATS, which saves time and improves visibility across the team.
> 
> **Cons**: As our usage grows, managing larger numbers of forms and keeping reporting centralized across workflows can take some additional organization. Some integrations and automation features also require a bit of setup time initially. However, these are minor compared to the flexibility and efficiency the platform provides overall.
> 
> Overall, my experience with Jotform has been very positive. It has made it easy to create structured internship and recruiting application workflows and helped us centralize candidate information in a consistent way while our organization continues to grow. The platform is intuitive, flexible, and quick to implement, which allowed us to improve our intake process without needing a full ATS in place yet. It’s been a practical and scalable solution for building an early-stage talent pipeline and supporting more organized internal processes

-----

### "Always Trust Jotform" — 5.0/5

> **Christina** | *31 March 2026* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Jotform is very easy to use while having many features. We use it for all of our contact forms for our clients. Customer support is wonderful and always able to fix any issue fast.
> 
> **Cons**: While we do use Jotform for all forms, our plan is a little pricey per year. I do wish that long term customers got a bit of a break for the higher plans.
> 
> Overall Jotform has been a reliable and customizable option for our web-based forms. The script and embedding features are nice.

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## Links

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