---
description: Learn more about Jotform price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Jotform Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0)

# Jotform

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> Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
> 
> Verdict: Rated **4.7/5** by 2904 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2904 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Appointment Scheduling
- Business Process Automation
- CSAT Survey Structure
- Commenting/Notes
- Communication Management
- Confirmations/Reminders
- Content Publishing Options
- Convert to PDF
- Customisable Questions
- Data Capture and Transfer
- Data Security
- Document Capture
- Document Storage
- Employee Recognition Software
- Enrollment Confirmation
- Feedback Management
- File Sharing
- For Government
- For Healthcare
- For Legal Professionals
- For Municipal Offices
- Forms Creation & Design
- HIPAA Compliant
- Live Results Sharing
- Member Database
- Merge/Append Files
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Question Types
- Online Polling
- Online Registration
- Patient Records Management
- Permit Issuance
- Pre-built Templates
- Progress Notes
- Project Planning/Scheduling
- Proposal Generation
- RFP Management
- Reporting/Analytics
- Reporting/Project Tracking
- Secure Messaging
- Status Tracking
- Student Information/Records
- Survey Builder
- Survey/Poll Management
- Task Management
- Templates
- Therapy Notes
- Workflow Configuration
- eCards

... and 125 more features

## Integrations (100 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 85 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)
- [PDF Software](https://www.capterra.co.nz/directory/31122/pdf/software)
- [Work Order Software](https://www.capterra.co.nz/directory/30785/work-order/software)
- [Government Software](https://www.capterra.co.nz/directory/20048/government/software)
- [Data Collection Software](https://www.capterra.co.nz/directory/32475/data-collection/software)

## Alternatives

1. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (971 reviews)
2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5298 reviews)
3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17618 reviews)
4. [Docusign](https://www.capterra.co.nz/software/121506/Docusign) — 4.7/5 (9388 reviews)
5. [monday.com AI Work Platform](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (6072 reviews)

## Reviews

### "great platform with so much versatility" — 5.0/5

> **Nicola** | *18 March 2026* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: I love this platform. I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day.
> 
> **Cons**: it takes a wee bit of patience to load and login to your apps first time, and needs a double confirmation. Once you get past that it is good to go
> 
> Brilliant, will continue to use and find uses. I have made signing forms, collecting certification data, waivers and also use it to store and access SOPS

-----

### "SUPPLIED MY NEEDS\!" — 5.0/5

> **Sama** | *9 October 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: I volunteer at a non-profit and needed a way to collect information for a special event coming up. We're expecting 200 people, so I wanted a reliable option that was easy to add to our Canva website. I love how easy it was to set up, especially the customisation options to also look the part. I also love their free option.
> 
> **Cons**: I didn't realise that testing the link on Canva is using up the 'Form View" usage until after I read in the Usage tab of my account. It will limit me from checking on it as much.

-----

### "Ideal for Simple Forms" — 5.0/5

> **Marj** | *26 April 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: JotForm's drag-and-drop simplicity, smart automation, and seamless integrations make creating professional forms effortless. Perfect for businesses needing powerful yet user-friendly form solutions. Highly recommended\!
> 
> **Cons**: Submission caps, forced JotForm branding, and restricted features can frustrate growing users. Advanced tools require upgrading.
> 
> JotForm’s free plan offers surprising flexibility with its easy form builder and solid customization. Submission limits apply, but it’s perfect for lightweight needs—no payment required\!

-----

### "Jotform: A Quick and High-Quality Solution" — 5.0/5

> **Travis** | *18 May 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: Jotform is easy to use and great for collaboration. We've used it to create pipelines for several projects, as it can integrate with other applications like Planning Center and CRM tools like Go High Level. Creating fields for data that you care about is as easy as using MS Excel. There are also a ton of views, templates, and customizations that allow a manager of any area to see information pertinent to him/her. It is a great organizational management tool.
> 
> **Cons**: My least favorite thing about Jotform is that you have to pay to over a certain number of records. Each tier goes up in price and that can be a cost creep to your project(s) that you pulled all these people together for.
> 
> Overall, Jotform is a great tool that will greatly increase your ability to perform organizational management and feed other databases. I would highly recommend this tool.

-----

### "The best customizable and comprehensive Forms available in the market right now\!" — 5.0/5

> **Ratna** | *5 June 2026* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: I have used Jotform for an internal survey which required a lot of customization and branching which was not feasible on Microsoft Forms. It helped us gather responses for a global project collaboration in a very efficient and organized manner. The subscription is truly value for money, and I am happy with the various easy to use custom templates available. The customer support is top notch, kudos\!
> 
> **Cons**: Nothing major but if I have to call out, I think the notifications could have been bundled together to a certain extent. For example, 1 every 10 responses or every 2 hours the user can chose instead of every activity
> 
> I had a very satisfactory experience and intend keep using Jotform for surveys and polls in future. Made my life pretty easy when I was struggling to figure out a solution. Thanks, Jotform\!

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## Links

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