--- description: Learn more about Review Wave price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Review Wave Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Review Wave](/software/157424/review-wave) # Review Wave Canonical: https://www.capterra.co.nz/software/157424/review-wave Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/157424/review-wave?page=2) > Reputation Management solution to to increase online testimonials \& reviews. > > Verdict: Rated **4.7/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Review Wave? Chiropractors, Optometrists, Dentists, Audiologists, Veterinarians, Orthodontists ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 70 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Review Wave - **Location**: San Juan Capistrano, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Billed annually. A one-time set-up fee of $299. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Puerto Rico, United States ## Features - Appointment Scheduling - Campaign Management - Confirmations/Reminders - Dashboard - Negative Feedback Management - Response Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - Social Sharing ## Integrations (25 total) - AdvancedMD EHR - Atlas.md - Chiro8000 - ChiroSuiteEHR - ChiroTouch - Compulink - Crystal Practice Management - Curve Dental - Dentrix - DrChrono - ECLIPSE - Eaglesoft - Eclipse - Eyefinity OfficeMate - Genesis Chiropractic Software ... and 10 more integrations ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Reputation Management Software](https://www.capterra.co.nz/directory/30750/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.capterra.co.nz/directory/30750/reputation-management/software) - [Feedback and Reviews Management Software](https://www.capterra.co.nz/directory/31024/review-management/software) - [Patient Engagement Software](https://www.capterra.co.nz/directory/31085/patient-engagement/software) ## Alternatives 1. [Klara](https://www.capterra.co.nz/software/203066/klara) — 4.6/5 (211 reviews) 2. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [Weave](https://www.capterra.co.nz/software/141842/weave) — 4.3/5 (670 reviews) 4. [DocVilla](https://www.capterra.co.nz/software/203619/docvilla) — 5.0/5 (74 reviews) 5. [Emitrr](https://www.capterra.co.nz/software/215815/emitrr) — 4.8/5 (149 reviews) ## Reviews ### "Great 2-way communication with customers and automations" — 4.0/5 > **Vanessa** | *5 December 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I like the text message automations and the ability to schedule marketing messages to practice members. > > **Cons**: Their email editor is really archaic and does not allow you to send test messages and is a little hard to use. > > Overall, this is a great software for 2-way communication with customers and automated appointment reminders. I do like the ability to schedule marketing messages, but there is definite room for improvement in this area. ----- ### "The Campaign Communication Juggernaut\!" — 4.0/5 > **Chris** | *17 January 2025* | Alternative Medicine | Recommendation rating: 8.0/10 > > **Pros**: Review Wave is a reach out campaign juggernaut. The opportunity to connect and re-connect with prospective and current patients is the best I have seen on the market\! > > **Cons**: Review Wave is more expensive, and with more campaign options comes more time needed to set things up. It is mostly user friendly, but can seem complicated. > > Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it\! ----- ### "Review Wave" — 5.0/5 > **Amy** | *24 April 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Able to communicate with patients w/o having to use the telephone > > **Cons**: Sometimes disconnects from our ChiroTouch software and have to contact help desk. ----- ### "Great Product, Great Support, Bet on This Winner" — 5.0/5 > **John** | *13 September 2024* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: Great support, intuitive interface, integrates into Platinum and website. Also has an app so patients can control their appointments. Appointment reminders go out by email and text from our office phone number that patient's can reply directly to. > > **Cons**: Dynamic forms are amazing, but tedious to put together. Could be an easier process. > > Amazing. Great support, quick availability, help with forms. ----- ### "WATCH OUT\! I would NOT use them" — 2.0/5 > **Veloy** | *11 October 2024* | Medical Practice | Recommendation rating: 3.0/10 > > **Pros**: Did okay at reaching out to patients for reviews. Texting was the most helpful feature. > > **Cons**: Most of the reviews were internal reviews for review wave which did not mean anything. Once they left an internal review, most people DID NOT want to go leave a Google review. WATCH OUT FOR CANCELLATION CONTRACTS\! I changed EHR contracts and had to pay almost $1000 in cancellation fees when I needed to leave. They require 60 day cancellation. They Do Not Care. > > I would NOT use Aloha / Review Wave. They are average in effectiveness and terrible at customer service. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/157424/review-wave?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/157424/review-wave) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data