Fieldmagic

Fieldmagic

by Fieldmagic

Who Uses Fieldmagic?

Fieldmagic is ideal for anyone looking to streamline their maintenance management. Ideal with 5 or more technicians and when compliance, flexibility & integration with the client's accounting are key.

What Is Fieldmagic?

Fieldmagic is the #1 field service & asset management software that combines site-based asset management, scheduled maintenance, breakdown and repair jobs, reporting and compliance checklists with powerful apps for iOS and Android to provide a complete solution for your business. Our compliance checklist capability is unmatched in the market, simplifying the process of compliance with relevant standards, and driving best practice maintenance across your business while saving time and money.

Fieldmagic Details

Fieldmagic

http://www.fieldmagic.co/

Founded 2006

Fieldmagic Pricing Overview

Fieldmagic does not have a free version but does offer a free trial. Fieldmagic paid version starts at US$9.00/month.

Starting Price

US$9.00/month

Pricing Details

Starting at $9 per month technicians Starting at $29 per month office

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Fieldmagic Features

Cleaning Company Software
Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Management
Job Management
Mobile App
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Mobile Access
Routing
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

Fieldmagic Reviews

Showing 5 of 10 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.6/5
Features
4.2/5
Value for Money
4.3/5
Gordon J.
COO
Environmental Services, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/12/2019

"Fieldmagic .....a winner in Field Service Technology"

Comments: A great platform to carry out all the basics of the service industry with the ability to then tailor the more advanced features to help grow your company and make the bottom line more efficient.

Pros: Loads of features to enhance your business and customer service experience.

Cons: Need more time to get the most out of it.

  • Reviewer Source 
  • Reviewed on 14/12/2019
Fletcher H.
Operations Manager
Medical Devices, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 8/04/2020

"Field Magic Review "

Comments: My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking. Awesome system.

Pros: The best feature of this software in mind is its versatility, it can be used as a CRM and Job management system all in one. We are able to run and control all our jobs through this system while also being able to get valuable contact information to send our EDM's and marketing information.

Cons: Its hard to say but I think what I least enjoy about this software is its overall usability. Its getting better and I think will continue to get better but there are little areas that are still very impractical. A good example of this would be the "Reports" tab, trying to create reports is very difficult and can really only be done after you are experienced as a Field Magic user. I have been using Field Magic for about 8 months and still cant create reports that I need.

  • Reviewer Source 
  • Reviewed on 8/04/2020
Kent H.
Director
Medical Devices, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2/04/2020

"FM - Activtec "

Comments: average

Pros: the control is good, it keeps good records and tracking

Cons: it initially said it links with MYOB, but it dosent?? - this is very very very expensive for us

  • Reviewer Source 
  • Reviewed on 2/04/2020
Winston H.
Service Manager
Hospital & Health Care, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 29/03/2020

"Awesome product that is easy to use"

Comments: We have sorted our service admin side with this app as we can see what each job is at with a single click of a button.

Pros: It is very easy to use and train new people to use. It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system. We also store all our customer data in FM.

Cons: It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway/.

  • Reviewer Source 
  • Reviewed on 29/03/2020
James C.
Office Manager
Construction, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/12/2019

"Great product"

Comments: Very happy with Fieldmagic even with being only the first week of startup.
Developers are very open to user suggestions and queries.

Pros: East of use - very user friendly.
Layout is logical and easy to navigate.
Developers are open to enhancements.
Field app makes it easy for job information to be provided to on site workers and for them to report back with job completion sign offs, pics etc.

Cons: Not much.
No Google maps link on desktop version, works fine on phone app.

  • Reviewer Source 
  • Reviewed on 11/12/2019