---
description: Learn more about Resident price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Resident Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Estate Agency Software](/directory/20049/real-estate-agency/software) > [Resident](/software/157116/resident)

# Resident

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> Online Block Management solution for agents and flat owners who self manage.
> 
> Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Resident?

Managing agents and those who self manage blocks of apartments and flats.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 7 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Resident
- **Founded**: 2013

## Commercial Context

- **Starting Price**: £600.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing based upon total number of units, all features and unlimited users.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Calendar Management
- Commission Management
- Document Management
- Email Marketing
- Lead Management
- Listing Management

## Support Options

- Chat

## Category

- [Estate Agency Software](https://www.capterra.co.nz/directory/20049/real-estate-agency/software)

## Alternatives

1. [Gestim](https://www.capterra.co.nz/software/1062880/gestim) — 4.7/5 (118 reviews)
2. [From Your Friends](https://www.capterra.co.nz/software/1071907/From-Your-Friends) — 5.0/5 (24 reviews)
3. [BrokerKit](https://www.capterra.co.nz/software/184493/brokerkit) — 4.9/5 (59 reviews)
4. [dotloop](https://www.capterra.co.nz/software/136372/dotloop) — 4.7/5 (674 reviews)
5. [BoldTrail Back Office](https://www.capterra.co.nz/software/171321/brokermint) — 4.5/5 (851 reviews)

## Reviews

### "Apprehensive Solution for Real Estate Control" — 5.0/5

> **Yerson** | *6 May 2024* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Resident ensure the real estate processes are articulate and properly managed, with no financial challenges.
> 
> **Cons**: Resident is vibrant, and there are no discouragement encounter.

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### "Resident Software" — 5.0/5

> **Jim** | *8 December 2016* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, anyone can learn in a couple of days.
> 
> **Cons**: As its cloud-based, having to refresh periodically or risk losing data that has been inputted
> 
> As a Freehold/Block Management Service company, we have found RESIDENT to be an excellent product.  One of its main features is the ease of use not only for ourselves but also for our Leaseholders.  The support team is first class, when they say they will do something it is done quickly and efficiently.  As a company, we have tried other products and frankly wasted our money.  This system has significantly reduced my workload (accounts manager) and brought our company to a much higher level, above and beyond our competitors.  This system has allowed our company to grow much faster than we would have been able to before.  We are huge fans of RESIDENT and would not hesitate to recommend it to anyone.  We predict that this will become the industry standard that other software programs will be measured against.

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### "Review of Resident Software" — 4.0/5

> **Keren** | *8 December 2016*
> 
> I have found the software easy to use and support has been good. I found the access to client information very useful

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### "Resident was an easy choice" — 5.0/5

> **Ray** | *8 December 2016* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use
> 
> We have recently started doing block management and wanted a system that was easy to use and covered all the aspects of block management especially information relating to accounting. Resident ticked all the boxes and Katie was really helpful as we were setting everything up and guiding us through some of the processes. She was also happy to give advice and guidance on block management issues that we were having that were not related to Resident. Since we started using resident we have also benefited from some of the contacts that are included in the package.

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### "My experience with Resident has been a good one, with the service proved constantly developing." — 5.0/5

> **Samuel** | *16 June 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: Its simplicity. The software is easy to use and makes what can be difficult tasks simple. The customization and ability for the software to adapt to person needs is unlike any other similar software packages I have used.
> 
> **Cons**: The occasion error in the systems capabilities. Most downsides to Residents software can be or are rectified by the support staff.
> 
> Multiple. The main point being: Time and money saved.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/157116/resident)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/157116/Resident/> |
| en-AE | <https://www.capterra.ae/software/157116/resident> |
| en-AU | <https://www.capterra.com.au/software/157116/resident> |
| en-CA | <https://www.capterra.ca/software/157116/resident> |
| en-GB | <https://www.capterra.co.uk/software/157116/resident> |
| en-IE | <https://www.capterra.ie/software/157116/resident> |
| en-IL | <https://www.capterra.co.il/software/157116/resident> |
| en-IN | <https://www.capterra.in/software/157116/resident> |
| en-NZ | <https://www.capterra.co.nz/software/157116/resident> |
| en-SG | <https://www.capterra.com.sg/software/157116/resident> |
| en-ZA | <https://www.capterra.co.za/software/157116/resident> |
| fr | <https://www.capterra.fr/software/157116/resident> |
| fr-BE | <https://fr.capterra.be/software/157116/resident> |
| fr-CA | <https://fr.capterra.ca/software/157116/resident> |
| fr-LU | <https://www.capterra.lu/software/157116/resident> |
| it | <https://www.capterra.it/software/157116/resident> |

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