Who Uses This Software?

Yusp is suitable for e-commerce companies, online marketplaces, content providers (publishers and broadcasters), telecommunication companies, bricks-and-mortar retail businesses and retail banks.

Average Ratings

4 reviews
  • Overall 4.2/5
  • Ease of Use 3.8/5
  • Customer Service 3.3/5
  • Features 4/5
  • Value for Money 4/5

Product Details

  • Starting Price US$29.00/month
  • Pricing Details Starting for SMEs through Yuspify. Request a call to get enterprise pricing
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Documentation
  • Support 24/7 (Live Rep)

Vendor Details

  • Gravity R&D
  • http://www.yusp.com/
  • Founded 2006

About Yusp

Yusp is a real-time personalization engine having all product modules as digital personalization engine defined by Gartner as well as other product modules, which enable to personalize the physical shopping experience. Yusp has never lost any A/B test against competitors or in-house solutions thanks to its exceptional algorithmic portfolio. Yusp increases customers revenue in ten business models like e-commerce, online marketplace, publishers, brick and mortar retailers and retail banks.

Yusp Features

  • A/B Testing
  • Abandoned Cart Saver
  • Account Based Marketing
  • Behavioural Targeting
  • Campaign Segmentation
  • Content Analytics
  • Contextual Targeting
  • Customer Profiles
  • Experience Management
  • Recommendation Engine
  • Website Personalisation
  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

Yusp Most Helpful Reviews

Yusp worked well with my Shopify account

Reviewed on 10/05/2018
Verified Reviewer
Self Employed
Used the Software for: 1-5 months
Reviewer Source 
Source: GetApp
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Yusp worked well as an integrated tool with my Shopify account. I was able to more easily access and predict market data for my store.

Cons: It took a little while to learn the system and to become comfortable with the way that it operated, but that is normal.

Yusp Performances

Reviewed on 3/04/2019
Daniel E.
Designer
Information Technology & Services, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Yups would’ve been a great software for businesses if only it were user friendly. I think updates should be carried out on the highlighted aspects to make it better.

Pros: It has an integration feature.
It helps with market data predictions.
First time easy installation and setup.
Ability to manage multiple businesses.

Cons: It takes longer to learn and understand the system.
It lacks user friendliness.

Nice product

Reviewed on 17/02/2017
Sandor V.
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money

Comments: quickly integration, well support, good price / performance ratio, many opportunities to build in Website

YUSP works good, but hard to see under the hood.

Reviewed on 8/12/2017
István P.
managing director
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
2/5
Ease of Use
3/5
Features & Functionality
2/5
Customer Support
3/5
Value for Money

Pros: Easy first time setup. I was excited to use, and learn this AI, to help my work in weekdays. I will have a cost effective tool, to beat the big concurency.

Cons: The response of the UI is slow.
I got human help first time, but later i read only support pages, and released my hand. Sometimes it is hard to find, and understand the UI logic. After a few days/week activity, i watched only the growing graphs and numbers, but did not changed the settings. I had plans, if you watch the board, but i had not help to make them. I miss templates, or examples. I think this works, but not really user friendly. I think about to change to Retargeting, because that is easier to set up.

Vendor Response

by Gravity R&D on 11/12/2017

Dear István!
Thank you for your honest review. We are aware of the current UI issues of the system, that is why we've been developing from the ground up a new dashboard in the last 6 months to improve the ease of use, transparency and customization possibilities that we think can improve your experience as well. This version 2.0 will be released Q1 of 2018. We would love to hear in advance your thoughts and insights on that and hope you will stay satisfied with the performance of Yusp.

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