---
description: Learn more about Thryv price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Thryv Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Thryv

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> Thryv is an all-in-one small business management software that helps you save time, stay organised and get more out of your business.
> 
> Verdict: Rated **4.2/5** by 505 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Thryv?

Being a small business owner can be overwhelming... but it doesn’t have to be. At Thryv, we provide easy-to-use software for Aussie business owners, to help you stay organised and get more out of your business. Get back to the important things with Thryv.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 505 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thryv
- **Location**: Dallas, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$244.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Thryv offers a range of pricing and software options. Check them out on our website.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Australia, Barbados, Canada, Cayman Islands, New Zealand, United States

## Features

- 2-Way Messaging
- Activity Dashboard
- Appointment Management
- Automated Responses
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Client Database
- Confirmations/Reminders
- Contact Management
- Data Enrichment
- Email Reminders
- Feedback Management
- For Insurance Industry
- Interaction Tracking
- Landing Pages/Web Forms
- Marketing Automation
- Mass Texting
- Message Personalisation
- Mobile Access
- Mobile Payments
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Online Booking
- Payment Processing
- Post Scheduling
- Quotes/Estimates
- Recurring Appointments
- Reminders
- Rescheduling
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sales Pipeline Management
- Scheduled Messaging
- Search/Filter
- Sentiment Analysis
- Tax Calculation

... and 47 more features

## Integrations (59 total)

- AWeber
- Acuity Scheduling
- Better Proposals
- BombBomb
- CareerPlug
- Chatfuel
- ClickFunnels
- Clover
- Constant Contact
- Dropbox Business
- Dropbox Sign
- Evernote Teams
- FullContact
- Gmail
- GoCanvas

... and 44 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.co.nz/directory/30017/lead-management/software)
- [Appointment Scheduling Software](https://www.capterra.co.nz/directory/30757/appointment-scheduling/software)
- [Billing and Invoicing Software](https://www.capterra.co.nz/directory/30015/billing-and-invoicing/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Reviews

### "Great Social Media Platform" — 5.0/5

> **Dave** | *18 April 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: It is the Social Media platform. We love that we can post one message and it goes to all of our platforms.
> 
> **Cons**: Calendar. Never have been able to maximize the calendars potential.
> 
> Our experience has been great thanks to the hard work of \[sensitive content hidden\]. He went beyond his scope and when he was not sure of the path, he would take the time to stay with us as a rep directed and showed us how to correct our issue. My partners and I appreciate that we could always contact \[sensitive content hidden\] when we were having issues with the website, social media, Google business, etc. Anything we need, \[sensitive content hidden\] is always there for us.

-----

### "Great idea, but poor follow through." — 3.0/5

> **Leigha** | *22 October 2024* | Financial Services | Recommendation rating: 3.0/10
> 
> **Pros**: I liked that they managed our Google Ads, calls, website, listings, and socials in one place.
> 
> **Cons**: I did not like the responsiveness from staff. It was difficult to get them to attend to our account. We did not get quality leads. We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from business. We were spending 5 figures and not getting attention needed.
> 
> Not good enough service for the money spent. We were spending 5 figures and not getting attention needed.

-----

### "Thryv is Horrible" — 1.0/5

> **Steven** | *11 July 2024* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: When I get rid of them. Very difficult to use
> 
> **Cons**: Everything that has to do with Thryv. They're just out to make money
> 
> Horrible. Never again will I use this company

-----

### "Thryv - you can do better" — 3.0/5

> **Tom** | *7 March 2025* | Photography | Recommendation rating: 4.0/10
> 
> **Pros**: I liked the fact that there were many functions managed in a single footprint
> 
> **Cons**: Thryv became too costly and quirky, and they outsourced their tech support overseas.
> 
> I initially was quite happy with Thryv as a CRM, but as time went on, using the system became increasingly frustrating due to performing consistently on a desktop (Mac or PC), having to start to pay for extra features, and the overall quality, or lack of quality, I was receiving for my monthly subscription.

-----

### "Wanting more" — 3.0/5

> **Justin** | *5 June 2025* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: My favorite part of Thryv was the single inbox for all of our channels.  I also enjoyed they would auto post social items for us.
> 
> **Cons**: The software did not meet our needs for customer experience.  We needed customers to have the ability to pick and choose items from a quote on their own without having to correspond or ask the sales person for help.
> 
> I would describe my overall experience as mediocre.  The software works and is reliable, but leave a lot to be desired

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/156926/thryv)

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