---
description: Learn more about Wisely price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Wisely Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [Wisely](/software/156906/wisely)

# Wisely

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> Say goodbye to transactions, and hello to customers with Wisely, the leading Customer Intelligence platform for restaurants.
> 
> Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Wisely?

Restaurant brands across the full spectrum of service.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 11 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Wisely
- **Location**: Ann Arbor, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$150.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Wisely offers flexible pricing bundles from $150-$500 per month based on requirements.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- Alerts/Notifications
- Booking Management
- Booking Notes
- CAN-SPAM Compliance
- CRM
- Campaign Management
- Contact Management
- Customer Database
- Customer Support
- Customizable Fields
- Drip Campaigns
- Email Management
- Email Marketing
- Event Triggered Actions
- Interaction Tracking
- Marketing Automation
- Mobile Optimization
- Online Booking
- Order Management
- Payment Processing
- Prioritisation
- ROI Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Segmentation
- Subscriber Management
- Table Management
- Template Management
- WYSIWYG Editor
- Waiting Time Tracking
- Waitlist Status Tracking

## Integrations (6 total)

- Aloha EPOS
- Cisco Meraki
- Olo
- Shopify
- Toast POS
- Worldpay for Enterprise

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Restaurant Management Software](https://www.capterra.co.nz/directory/20026/restaurant-management/software)

## Related Categories

- [Restaurant Management Software](https://www.capterra.co.nz/directory/20026/restaurant-management/software)
- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Marketing Automation Software](https://www.capterra.co.nz/directory/6/marketing-automation/software)
- [Online Booking Systems](https://www.capterra.co.nz/directory/20032/reservations/software)
- [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software)

## Alternatives

1. [Constant Contact](https://www.capterra.co.nz/software/31898/constant-contact) — 4.3/5 (2912 reviews)
2. [SpotOn](https://www.capterra.co.nz/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)
3. [vcita](https://www.capterra.co.nz/software/142264/appointment-scheduling) — 4.5/5 (291 reviews)
4. [SevenRooms](https://www.capterra.co.nz/software/165480/sevenrooms) — 4.4/5 (24 reviews)
5. [Servme](https://www.capterra.co.nz/software/200777/servme) — 4.8/5 (25 reviews)

## Reviews

### "I Suggested Wisely everyone" — 5.0/5

> **Sakib** | *20 March 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Wisely was its comprehensive suite of features for email marketing automation. From customizable fields to event-triggered actions, Wisely empowered businesses to deliver personalized, timely messages, fostering stronger customer relationships, and driving higher engagement and conversions.
> 
> **Cons**: What I liked least about Wisely was its potentially steep learning curve for users unfamiliar with advanced email marketing techniques. While the platform offered robust features, navigating and fully leveraging them might require significant time and training investment, especially for beginners in digital marketing.
> 
> We have had a great experience overall at our restaurant. Sure, there have been kinks along the way, but the support team has been very helpful in getting issues resolved quickly. We are looking forward to POS integration that should be coming soon\!

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### "Wisely is fantastic\!" — 5.0/5

> **Max** | *10 December 2020* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Very simple platform that is easy to use. Our employees have no problem using the basic functionality of the product with very minimal training.
> 
> **Cons**: Screen real estate can be a struggle but that's the tradeoff for using on smaller iPads. We have asked for a full screen view.
> 
> The support team is great. They are constantly working on new features and are very receptive to our comments. The product is very stable and has been relied on at 10+ restaurant locations daily

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### "Happy with Wisely\!" — 5.0/5

> **Lindsey** | *30 November 2020* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, has all the necessary functions, great customer service\!
> 
> **Cons**: We would love the ability to charge a deposit for reservations, that guests can get back only when they keep their reservation.
> 
> We have had a great experience overall at our restaurant. Sure, there have been kinks along the way, but the support team has been very helpful in getting issues resolved quickly. We are looking forward to POS integration that should be coming soon\!

-----

### "Essential Tools for Time Management with Wisely" — 4.0/5

> **Katie** | *22 November 2020* | Restaurants | Recommendation rating: 7.0/10
> 
> **Pros**: Running any small business is about effective and efficient time management. With Wisely we are able to integrate reservations into our forecasting for labor and capture emails for marketing that again drives future sales.
> 
> **Cons**: The back end programming for reservation availability is not super intuitive but it is workable.
> 
> Wisely is built by folks who understand the industry and the advantages a streamlined tool can impact not only sales but day to day management of the business.

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### "Great\!" — 5.0/5

> **Matt** | *10 December 2020* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: We really love how simple and easy it is- we got it connected to our point of sale and the data that it pulls into the software helps us track every table- it’s pretty awesome.
> 
> **Cons**: As of now- you can’t change your store hours yourself, so for example we wanted to change NYE hours- luckily support and anyone you talk to who works for them- are super quick and helpful- and the issue was fixed in less than an hour. That’s really the only down fall- and that’s not even bad if you figure how quick they are with support\!
> 
> I am super happy with it- they’ve been great about answering super quick, and getting us set up and running\!

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