--- description: Learn more about Donorbox price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Donorbox Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Donorbox](/software/156860/donorbox) # Donorbox Canonical: https://www.capterra.co.nz/software/156860/donorbox Page: 1 / 27\ Next: [Next page](https://www.capterra.co.nz/software/156860/donorbox?page=2) > Empowering nonprofits with the fastest donation forms, AI-powered CRM, and seamless online and on-location giving. > > Verdict: Rated **4.8/5** by 631 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Donorbox? Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 631 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Donorbox - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Donorbox charges platform fee of 1.5% for the month's donations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, India, Ireland, Isle of Man and 20 more ## Features - Accounting - CRM - Campaign Management - Contact Database - Contact Management - Donor Management - Email Marketing - Event Management - Forms Management - Fundraising Management - Grant Management - Member Database - Membership Management - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Reporting & Statistics - Volunteer Management ## Integrations (19 total) - ActiveCampaign - Bloomerang - FreshBooks - Google Analytics 360 - HubSpot CRM - Little Green Light - Meta for Business - PayPal - Rock RMS - Salesforce Nonprofit Cloud - Salesforce Sales Cloud - Shopify - Squarespace - Stripe - The Giving Block ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Fundraising Software](https://www.capterra.co.nz/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.co.nz/directory/20047/fundraising/software) - [Donation Management Software](https://www.capterra.co.nz/directory/30548/donation-management/software) - [Charity Software](https://www.capterra.co.nz/directory/30805/nonprofit/software) - [Political Campaign Software](https://www.capterra.co.nz/directory/30221/political-campaign/software) - [CRM Software for Nonprofits](https://www.capterra.co.nz/directory/31515/nonprofit-crm/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.co.nz/software/2698/donorperfect-fundraising-software) — 4.5/5 (1482 reviews) 2. [Givebutter](https://www.capterra.co.nz/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Zeffy](https://www.capterra.co.nz/software/220131/zeffy) — 4.8/5 (497 reviews) 4. [Bonterra Network for Good](https://www.capterra.co.nz/software/111128/bonterra-guided-fundraising) — 4.6/5 (938 reviews) 5. [Bloomerang](https://www.capterra.co.nz/software/131207/bloomerang) — 4.7/5 (1287 reviews) ## Reviews ### "Donor Box review Project Islands Song" — 5.0/5 > **Carola** | *17 September 2025* | Environmental Services | Recommendation rating: 9.0/10 > > **Pros**: It is a very secure software. It is not expensive and they have a lovely and friendly customer service. The system is very easy to use, accurate and easy to complete website forms. We have a really good emailing system that warns when a payment is made and a great donation tracking report. We do not use it for event management, volunteers and staff so we cannot give a feedback for these sections. > > **Cons**: I did not have any bad experience with Donor box, it promptly send us an email to let us know if a payment failed so we can contact the customer. It would be good if the software itself could reminder the client that the transaction failed too so that avoid us to contact the client ourselves. > > Our overall experience is great. We love Donor box. It is very user friendly and I will recommended. ----- ### "Great platform for small charities" — 4.0/5 > **Verified Reviewer** | *18 September 2025* | Fund-Raising | Recommendation rating: 6.0/10 > > **Pros**: Easy to install on our website. Donorbox is a user-friendly, affordable fundraising platform that boosts donations with customizable forms and seamless integrations. > > **Cons**: It would be great if the database synced through to Wix rather than having to do manual downloads and uploads > > Excellent overall, however now Wix offers donations and payment platforms so we're thinking of swapping. ----- ### "Smooth tranistion" — 5.0/5 > **Susie** | *17 September 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: It is so easy to make tweaks as things change, and we have had great feedback from our donors has been smooth. > > **Cons**: Overall its been pretty seamless and the support systems if we don't know something have been really easy to use > > Excellent - from an idea all the way through to implementation things have gone very smoothly - and I like the ways it pays out quickly. ----- ### "Streamlined Giving Made Easy" — 4.0/5 > **William** | *16 September 2025* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: Donorbox has been an excellent tool for my nonprofit. I really appreciate how easy it is to receive donations, whether one-time or recurring, and how smooth the process is for our supporters. Beyond that, the backend features have been a huge help—keeping track of donors, organizing giving history, and automatically generating donation receipts. These services save me time and make it simple to maintain strong communication with our supporters. Overall, Donorbox has made managing donations efficient and stress-free, and I’m grateful for how it helps us focus more on our mission. > > **Cons**: One area that could be improved is the fees associated with donations. A portion of each gift is taken out for processing, which can add up for a nonprofit like ours. In addition, the speed at which donations are processed and released—especially when working through payment partners like Stripe or PayPal—sometimes feels slower than expected. While I understand these costs and timelines are fairly standard across the industry, it would be a real benefit to see lower fees or quicker turnaround times for funds to reach our organization. > > Overall, Donorbox has been a great tool for our nonprofit. It makes receiving donations simple and provides excellent backend features like donor tracking and automated receipts. The main drawbacks are the processing fees and the slower release of funds through partners like Stripe or PayPal. Even so, it’s a reliable, effective platform that saves us time and helps us focus on our mission. ----- ### "Pretty good service" — 3.0/5 > **Sierra** | *16 September 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Management and tracking was my favorite aspects. I struggled to engage in a lot of the marketing tools because it seemed too big of a lesrning curve to prioritize over the other projects I was using donorbox to support. > > **Cons**: I wanted a way to engage or understand my donors a little better. Im not exactly sure what that is, but maybe a survery when they change their donation or sign up or some kind of feedback tool. > > It is an effective way to beef up your fundraising and one of few options to let people donate to any cause they want without limitations. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.co.nz/software/156860/donorbox?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/156860/donorbox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data