Socialbakers Suite

Socialbakers Suite

by Socialbakers

Who Uses This Software?

Scalable solutions for Enterprise to SMB markets.

Average Ratings

13 reviews
  • Overall 4/5
  • Ease of Use 4.1/5
  • Customer Service 4.3/5
  • Features 3.8/5
  • Value for Money 3.7/5

Product Details

  • Starting Price US$200.00/month
  • Pricing Details Go to Socialbakers.com and Buy Online or Contact Us for a One-to-One Demo.
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Socialbakers
  • https://www.socialbakers.com
  • Founded 2008

About Socialbakers Suite

A trusted AI-enabled social media marketing suite for brands and agencies of all sizes. We empower our clients with the most extensive dataset to execute successful top of the funnel marketing. Understand your customer personas, leverage advanced content intelligence, and find the right influencers for your business. Optimize your social media management, monitor social media conversations, and provide outstanding customer service - all in a single interface.

Socialbakers Suite Features

  • Campaign Analytics
  • Competitor Monitoring
  • Customisable Reports
  • Engagement Tracking
  • Influencer Tracking
  • Lead Attribution
  • Multi-Channel Data Collection
  • Post Scheduling
  • Automated Publishing
  • Brand Tracking
  • Collaboration
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling
  • Audience Segmentation
  • Competitive Analysis
  • Configurable Alerts
  • Customer Engagement
  • Dashboard
  • Impact Scoring
  • Influencer Tracking
  • Reputation Management
  • Sentiment Analysis
  • Trend Tracking

Socialbakers Suite Most Helpful Reviews

Best Multipurpose Social ROI Tool for the Money

Reviewed on 11/03/2018
Ksenia B.
HR manager
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It helps us monitor the month on month growth of our page and posts, and easily compare these to sector and industry wide competitors.

Pros: Everything is so clear and easy to find. The charts are so nicely produced they can practically just be exported straight into a client report.

Cons: There can be a LOT of data, and sometimes whats on the dashboard is just a taster, so you have to deep dive. Similarly, sometimes the specific reports don't have what is on the dashboard so you can do a lot of back-and-forth. Also, there are some data sets for which I would love an exact number, but it reports as a 'per 1000 users'

Vendor Response

by Socialbakers on 12/12/2018

Hi Ksenia!

Thank you for taking the time to give us your feedback!

We're glad to hear you're pleased with the quality of the reports you can produce with Socialbakers and that you're finding our platform useful for monitoring and benchmarking your pages' performance.

We're continually working on ways to improve the service we offer our customers, to ensure that the data you get has the fine detail you require.

Best, Socialbakers Team

Analyzing Metrics with Social Bakers

Reviewed on 27/01/2019
Kaylee D.
Editorial Associate
Consumer Goods, 10,001+ Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: SocialBakers allows our team to analyze metrics in one platform, rather than multiple. The filtering functionality and ability to pull reports is extremely helpful.

Cons: Reports downloaded from SocialBakers are not the prettiest for sharing across various teams.

Vendor Response

by Socialbakers on 6/02/2019

Kaylee,

Josh, your account manager, can help you with your reports and their presentation; please give him a call.

The value of being able to analyze and report on all your social profiles in one place is indeed an advantage.

Thank you for your review!

All the Best, Simon and Josh,
Socialbakers Team

Exciting Tool for Social Media Marketing

Reviewed on 14/12/2018
Verified Reviewer
Kenya Business Lead
Internet, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I was able to improve my performance reaching out to fans on the pages I managed online. The analytics came in handy as it allowed me to assess and redirect my efforts to make the most of the software.

Pros: What I love most about this tool is the simplicity and how it makes it allows you to track keywords on every social network.

Cons: If there is anything I least like about social bakers it will be the notifications but can't do without them either.

Vendor Response

by Socialbakers on 23/01/2019

Hello!

Simple & Smart; We're happy to hear you¿re finding our service Valuable & Useful.

Please tell us how you would like to see our notification? We'd love to know your thoughts, we will enhance this essential aspect.

Thank you for your review!

All the best, Simon

Socialbakers Suite is your answer to better social media Analysis

Reviewed on 5/11/2019
Praachi J.
Strategy Intern
Marketing & Advertising, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I had a good experience working on it and would recommend to fellow marketers who are dealing with social media analytics and advertising.

Pros: The software is easy to use and has a very engaging interface. It facilitates smooth downloading of data from various social media platforms and thus supports companies in analysis.
It is an excellent tool for audience targeting, analysis, social listening, and gives great insight into the social media platforms, thereby empowering marketers to take well informed decisions.

Cons: Having advanced and more detailed analysis through improved dash boards and graphs will be beneficial.

Best tool for all social media platforms

Reviewed on 23/08/2019
Verified Reviewer
Social Media Analyst
Information Technology & Services, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
3/5
Ease of Use
2/5
Features & Functionality
3/5
Customer Support
2/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall it was nice experience as my client was very happy with the quality of insights which I garned from Social bakers. Though I used it 3-4 times but really like its quality though live data cannot be tracked which is negative feature in it

Pros: Though i used it 3 times but i like its way of extracting data and its data effectiveness is also better than other tools, It is easy to use and its visualization part is also good. Data efficiency is also better and through it we can extract meaningful insights which helped my client and he really loved the overall report

Cons: Pricing is high and one thing is that for one client we can only purchase one account, so for every client, we have to purchase another account unlike other platforms which give multiple or unlimited accounts creation

Vendor Response

by Socialbakers on 13/09/2019

Yes, data is our bag; it's the essence of all we do. As alluded, accurate, reliable analysis of your clients' marketing performance provides the ability to prove ROI. It certainly sounds like you and your clients are on the same page where it comes to Ads spending and budget priorities.

Please do not hesitate to contact your account manager on configuring user permissions and roles. They can help with enabling secure access and closed views across multiple clients; also, they have news on Settings functionality to come.

All the best from
Monica, Liborio & Simon
Socialbakers

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