Socialbakers Suite

Socialbakers Suite

by Socialbakers

Who Uses Socialbakers Suite?

Scalable solutions for Enterprise to SMB markets.

What Is Socialbakers Suite?

A trusted AI-enabled social media marketing suite for brands and agencies of all sizes. We empower our clients with the most extensive dataset to execute successful top of the funnel marketing. Understand your customer personas, leverage advanced content intelligence, and find the right influencers for your business. Optimize your social media management, monitor social media conversations, and provide outstanding customer service - all in a single interface.

Socialbakers Suite Details

Socialbakers

https://www.socialbakers.com

Founded 2008

Socialbakers Suite Pricing Overview

Socialbakers Suite starts at US$200.00/month. Socialbakers Suite has a free version and offers free trial. See additional pricing details for Socialbakers Suite below.

Starting Price

US$200.00/month

Pricing Details

Go to Socialbakers.com and Buy Online or Contact Us for a One-to-One Demo.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Socialbakers Suite Features

Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customisable Reports
Engagement Tracking
Influencer Tracking
Lead Attribution
Multi-Channel Data Collection
Post Scheduling
Automated Publishing
Brand Tracking
Collaboration
Content Management
Customer Engagement
Multi-Account Management
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Socialbakers Suite Reviews

Showing 5 of 13 reviews

Overall
4/5
Ease of Use
4.1/5
Customer Service
4.3/5
Features
3.8/5
Value for Money
3.7/5
Ksenia B.
HR manager
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/03/2018

"Best Multipurpose Social ROI Tool for the Money"

Comments: It helps us monitor the month on month growth of our page and posts, and easily compare these to sector and industry wide competitors.

Pros: Everything is so clear and easy to find. The charts are so nicely produced they can practically just be exported straight into a client report.

Cons: There can be a LOT of data, and sometimes whats on the dashboard is just a taster, so you have to deep dive. Similarly, sometimes the specific reports don't have what is on the dashboard so you can do a lot of back-and-forth. Also, there are some data sets for which I would love an exact number, but it reports as a 'per 1000 users'

Vendor Response

by Socialbakers on 12/12/2018

Hi Ksenia!

Thank you for taking the time to give us your feedback!

We're glad to hear you're pleased with the quality of the reports you can produce with Socialbakers and that you're finding our platform useful for monitoring and benchmarking your pages' performance.

We're continually working on ways to improve the service we offer our customers, to ensure that the data you get has the fine detail you require.

Best, Socialbakers Team

  • Reviewer Source 
  • Reviewed on 11/03/2018
Kaylee D.
Editorial Associate
Consumer Goods, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 27/01/2019

"Analyzing Metrics with Social Bakers"

Pros: SocialBakers allows our team to analyze metrics in one platform, rather than multiple. The filtering functionality and ability to pull reports is extremely helpful.

Cons: Reports downloaded from SocialBakers are not the prettiest for sharing across various teams.

Vendor Response

by Socialbakers on 6/02/2019

Kaylee,

Josh, your account manager, can help you with your reports and their presentation; please give him a call.

The value of being able to analyze and report on all your social profiles in one place is indeed an advantage.

Thank you for your review!

All the Best, Simon and Josh,
Socialbakers Team

  • Reviewer Source 
  • Reviewed on 27/01/2019
Verified Reviewer
Kenya Business Lead
Internet, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 14/12/2018

"Exciting Tool for Social Media Marketing"

Comments: I was able to improve my performance reaching out to fans on the pages I managed online. The analytics came in handy as it allowed me to assess and redirect my efforts to make the most of the software.

Pros: What I love most about this tool is the simplicity and how it makes it allows you to track keywords on every social network.

Cons: If there is anything I least like about social bakers it will be the notifications but can't do without them either.

Vendor Response

by Socialbakers on 23/01/2019

Hello!

Simple & Smart; We're happy to hear you¿re finding our service Valuable & Useful.

Please tell us how you would like to see our notification? We'd love to know your thoughts, we will enhance this essential aspect.

Thank you for your review!

All the best, Simon

  • Reviewer Source 
  • Reviewed on 14/12/2018
Verified Reviewer
Social Media Analyst
Information Technology & Services, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 23/08/2019

"Best tool for all social media platforms"

Comments: Overall it was nice experience as my client was very happy with the quality of insights which I garned from Social bakers. Though I used it 3-4 times but really like its quality though live data cannot be tracked which is negative feature in it

Pros: Though i used it 3 times but i like its way of extracting data and its data effectiveness is also better than other tools, It is easy to use and its visualization part is also good. Data efficiency is also better and through it we can extract meaningful insights which helped my client and he really loved the overall report

Cons: Pricing is high and one thing is that for one client we can only purchase one account, so for every client, we have to purchase another account unlike other platforms which give multiple or unlimited accounts creation

Vendor Response

by Socialbakers on 13/09/2019

Yes, data is our bag; it's the essence of all we do. As alluded, accurate, reliable analysis of your clients' marketing performance provides the ability to prove ROI. It certainly sounds like you and your clients are on the same page where it comes to Ads spending and budget priorities.

Please do not hesitate to contact your account manager on configuring user permissions and roles. They can help with enabling secure access and closed views across multiple clients; also, they have news on Settings functionality to come.

All the best from
Monica, Liborio & Simon
Socialbakers

  • Reviewer Source 
  • Reviewed on 23/08/2019
Verified Reviewer
Analista de redes sociales
13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/06/2018

" It is a good tool to compare the content and performance of social networks"

Comments: The tool allows the measurement of the profiles in own networks and of the competition, this allows to understand the lines of future content and of better performance.

Pros: What I like most is the visuals of its graphics, in addition to letting you know if the content of the competition has been sponsored

Cons: It is an expensive tool for small and medium enterprises, which hinders the use of it for them.

Vendor Response

by Socialbakers on 12/12/2018

Hello!

First of all, thank you for your feedback.

We are pleased that your experience with Socialbakers, and specifically Promoted Post Detection, has been a pleasant one.

We are committed to providing the very best quality service possible and continually invest in updates and improvements to the platform. Our knowledgeable sales team is always happy to discuss pricing and package option for small and medium enterprises.

Best,
Socialbakers Team

  • Reviewer Source 
  • Reviewed on 14/06/2018