Who Uses Metatask?
Metatask is used by small and medium companies in 30+ countries to manage all kinds of workflows and internal processes.
What Is Metatask?
Metatask is an award-winning business process management system. Take your department's productivity to the next level - automate all your operations. Metatask is used to manage any process in any department. Create custom workflows with sophisticated forms, approvals, review cycles, tables, parallel tasks, conditions and many more advanced features. Metatask agile features let you reopen tasks and easily fix data entry mistakes.
Metatask Details
Metatask
http://metatask.io
Founded 2017
Metatask pricing overview
See pricing plansMetatask does not have a free version but does offer a free trial. Metatask paid version starts at US$6.00/month.
Starting Price
US$6.00/month See pricing details
Pricing Details
$6/member/month with unlimited processes, templates and a custom domain.
Free Version
No
Free Trial
Yes, get a free trial
Metatask deployment and support
Support
- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
Training
- Webinars
- Documentation
- Videos
Metatask Features
Business Process Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Collaboration Tools
- Commenting / Notes
- Compliance Management
- Configurable Workflow
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Data Visualisation
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Forms Management
- Graphical Workflow Editor
- Monitoring
- No-Code
- Process Change Tracking
- Process Control
- Process Modeling & Designing
- Projections
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Task Management
- Task Progress Tracking
- Template Management
- Templates
- Third Party Integrations
- User Management
- Version Control
- Visual Workflow Management
- Workflow Management
Forms Automation Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Autofill
- Barcode / Ticket Scanning
- CRM
- Collaboration Tools
- Conditional Logic
- Configurable Workflow
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Capture and Transfer
- Data Import/Export
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- File Storage
- Forms Creation & Design
- Forms Management
- Full Text Search
- Offline Access
- Process/Workflow Automation
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Rules-Based Workflow
- SSL Security
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Third Party Integrations
- Version Control
- Web Forms
- Workflow Management
Professional Services Automation Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Client Portal
- Collaboration Tools
- Customisable Reports
- Customizable Fields
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Expense Tracking
- Forecasting
- Gantt/Timeline View
- Invoice Management
- Monitoring
- Multiple Projects
- Performance Metrics
- Portfolio Management
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Resource Allocation & Planning
- Resource Management
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Project Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Billing & Invoicing
- Budget Management
- Calendar Management
- Client Portal
- Collaboration Tools
- Commenting / Notes
- Cost-to-Completion Tracking
- Customisable Templates
- Document Management
- Document Storage
- Drag & Drop
- File Sharing
- Gantt/Timeline View
- Idea Management
- Issue Management
- Kanban Board
- Milestone Tracking
- Multiple Projects
- Percent-Complete Tracking
- Portfolio Management
- Prioritisation
- Progress Tracking
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real-time Updates
- Reporting & Statistics
- Reporting/Project Tracking
- Resource Management
- Risk Management
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Traditional Methodologies
- Workflow Management
Task Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Collaboration Tools
- Commenting / Notes
- Create Subtasks
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email-to-Task Conversion
- File Management
- Gamification
- Gantt/Timeline View
- Import Tasks
- Mobile Access
- Parent Task
- Percent-Complete Tracking
- Prioritisation
- Progress Tracking
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Notifications
- Real-time Updates
- Recurring Tasks
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Spreadsheet View
- Status Tracking
- Task Board View
- Task Editing/Updating
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Third Party Integrations
- Time Tracking
- To-Do List
- Workflow Management
Workflow Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Business Process Automation
- Calendar Management
- Collaboration Tools
- Commenting / Notes
- Compliance Tracking
- Configurable Workflow
- Customisable Dashboard
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- Monitoring
- No-Code
- Progress Tracking
- Project Time Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Search/Filter
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- Workflow Configuration
- Workflow Management
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Metatask Reviews
Read all reviewsOverall rating
Average score
Kunal T.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 8/11/2017
"One of the best task management tools I've used personally."
Pros: The minimalism of the UI makes it so much nicer to look at. Ease of access and use is also pretty awesome.
Cons: By default, it sends way too many notifications via email. Easily fixed in settings though, so not a huge problem.
Vendor Response
by Metatask on 16/11/2017
Thanks a lot for your feedback!
We are very happy that you liked our product. In regards to email notifications - we going to adjust our default settings to send less of these to new users.
Thanks for a suggestion.
- Reviewer Source
- Reviewed on 8/11/2017
Seray Ö.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2/01/2021
"Customizable templates are great starting point"
Comments: Metatask is quite comprehensive project management platform with its highly customizable project management templates which we could configurate according to our own project management requirements.
Pros: Metatask has great project management starting templates that accelerated the process of creating our own project managmement platform according to our own internal project management requirements. Metatask's tecnical support team is highly interactive during the setup process and they actively play role in customization process.
Cons: That would be extremely beneficial if there were mobile apps for ios and Android devices with real time push notifications so that for any progress of their choise the users could receive push notifications from their mobile devices.
- Reviewer Source
- Reviewed on 2/01/2021
Verified Reviewer
-
Overall Rating2 /5
-
Ease of Use1 /5
-
Features & Functionality2 /5
-
Customer Support5 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/11/2017
"To simple"
Comments: This is neutral for me. I think it is good option for non complicated tasks in teams. It is very bad for tasks which containes very complicated tascs conneced with many files.
Pros: Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.
Cons: Lack of possibility to add files connected with task to share them with others - it would be very useful.
Vendor Response
by Metatask on 15/11/2017
Hello there! Sorry to hear you were not able to configure your process to share files the way you wanted. Metatask have multiple options for collecting and sharing files and documents between process or task participants (file attachments in task comments, file attachments in data form). We would be happy to help you configuring your workflow the right way for sharing files - please just contact us in support chat within Metatask app.
- Reviewer Source
- Reviewed on 10/11/2017
Michael P.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/01/2020
"If you need to get employees to consistently follow ANY process, check out Metatask"
Comments:
The support level is almost super human. They respond with answers and solutions very quickly and are always open to customer feedback and feature requests.
We mainly use the software to make sure that our Operations people follow a consistent process. It also allows them to suggest improvements and then see exactly where their suggestion goes and they can feedback at the end of the review process. It connects them with the business more closely and they feel they are being listened to. We have only deployed this about 45 days ago, but I can only see us adding more and more processes. We don't include our sales staff in Metatask at the moment, but we take on the added expense because of how well it works and how much time it saves and how many mistakes it prevents.
This may not be an exact fit for your needs, but it is easily worth the time to go through a trial and figure that out. For us it was near perfect.
Highly recommended; one of the best improvements we've made to workflow in 13 years of being in business.
Pros: Very straightforward to set up "Templates" for processes. Very easy to set up users and groups (allowing processes to be quickly updated when staff changes). Actually creating processes takes some time, but mainly because of how much automation can be built into the system. The pricing is very straightforward and very fair for the features provided.
Cons:
The website interface is great and very well executed, however, I wish there was a mobile app, just so that I could set up notifications on the tablets we have distributed to our manufacturing staff.
There is not currently the ability to display some fields while hiding others based on a previous answer within the same task step, but I believe this is a feature that is being worked, and it is pretty easy to get around.
Vendor Response
by Metatask on 24/01/2020
Thanks for a great feedback! Conditional form fields are already planned among some other great features for this year!
- Reviewer Source
- Reviewed on 23/01/2020
Verified Reviewer
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/11/2017
"Using Metatask for about a year to manage all our admin processes."
Comments: I can take my iPhone and quickly check the status of all things going on, at a glance. This gives me a great peace of mind. Employees now have a good understanding what and when needs to be done, they see every step and who is responsible. We are saving tons of time without syncing-up in emails as before.
Pros:
I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done.
Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays schedule.
Available tasks inbox: I like to assign tasks to departments instead of specific employees, we have more than one person who can handle HR and IT related tasks and this was very handy.
Chat tool: I like that comments when added appear instantly, like in Slack or Skype, we use it for a quick chat about tasks.
Zapier: using it to send emails from a process and save documents to G-drive.
Forms: I like how forms are used to collect and transfer data from task to task.
Cons:
After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows.
Definitely, needs at least some reports and export to CSV or Excel.
Vendor Response
by Metatask on 15/11/2019
Thanks for a great feedback!
A lot had changed since 2017 - all features you've mentioned in "Cons" are already available to all our users! Even on our basic plan you can use advanced features like Reports, Conditions, Nested tasks and many more!
- Reviewer Source
- Reviewed on 28/11/2017
