WorkforceNow
by ADP
Who Uses WorkforceNow?
ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics and more.
What Is WorkforceNow?
Save time and money and gain peace of mind with ADP Workforce Now, the easy-to-use and complete human capital management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management, Compliance, and Analytics capabilities. Workforce Now also integrates simply and securely with other HR and business applications.
WorkforceNow Details
ADP
https://www.adp.com
Founded 1949
WorkforceNow Pricing Overview
WorkforceNow does not have a free version and does not offer a free trial.
Free Version
No
Free Trial
No
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
In Person
Live Online
Webinars
Documentation
Support
Business Hours
Online
WorkforceNow Features
Alternative Products
Popular Products
WorkforceNow Reviews
Showing 5 of 4,370 reviews
Shilleah S.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality5/5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 5/12/2019
"Love this for our company payroll!"
Comments: Quick and efficient now that all of our employees information is imported over. Great feedback from our employees with the online login and viewing of past checks, paid time off, etc.
Pros: It is easy to access, and store/add data from week to week. It is implemented well for our technicians and sales agents to log in online and view all their payroll information.
Cons: There was a bit of a learning curve at first, and did take some time to learn and import all our previous payroll information.
- Reviewer Source
- Reviewed on 5/12/2019
Sherri A.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support4/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 4/02/2020
"It's come a long way"
Comments: We enjoy having the functionality and time savings it brings to our organization. I look forward to future upgrades to the reporting and performance review features.
Pros: We have used ADP for over 10 years. It has come a long way in the functionality. They have a good system for open enrollment, policy acknowledgements, W4 reporting, benefit tracking. I like the historical information. We recently added Doc Cloud and have enjoyed having all the documents in one place.
Cons: The reporting feature needs some work. They information is in the system, but the reports to pull the information aren't very user friendly. For example, their gross pay report is wonderful, but there isn't a report to pull that breaks down what categories the information came from. The performance review feature doesn't allow for customization to add forms. Also, when they make upgrades, they don't recognize the affect it will have on other parts of the software.
- Reviewer Source
- Reviewed on 4/02/2020
Lindsy H.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 9/06/2020
"Ease and Reliability "
Comments: Overall, I would recommend ADP over Paychex anyday
Pros: I love that ADP makes it easy to use for tracking work, adding time off requests, and viewing paystubs, as well as W-2's from previous years.
Cons: One thing that could be improved is the "Alert" system. being notified of request being made, or approved. Also being able to add new employees with "management" privileges.
- Reviewer Source
- Reviewed on 9/06/2020
Liam M.
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Overall Rating3/5
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Ease of Use2/5
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Features & Functionality4/5
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Customer Support2/5
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Value for Money2/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/07/2019
"A Lot of Buck for Little Bang"
Comments: To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it. To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect. This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.
Pros: The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers. For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).
Cons: The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place. Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.
- Reviewer Source
- Reviewed on 24/07/2019
Linda W.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/05/2020
"Best Way to keep Time"
Comments: We use this to keep track of our shift and PTO. I really enjoyed the PTO system, made it so convenient to plan vacations with the calendar PTO estimator.
Pros: ADP responded quickly and updated the information just as quickly. Very user friendly, plus clear instruction on how to perform task.
Cons: I can't think of anything I disliked about ADP. It was always working and fast to update. Easy to use without any training.
- Reviewer Source
- Reviewed on 7/05/2020
