Who Uses This Software?

Fergus helps growing trades businesses become more successful. It is specialised job management software that provides owners with greater visibility and more control of all aspects of their business.

Average Ratings

134 reviews
  • Overall 4.7/5
  • Ease of Use 4.5/5
  • Customer Service 4.7/5
  • Features 4.3/5
  • Value for Money 4.5/5

Product Details

  • Starting Price US$28.90/month
    See pricing details
  • Pricing Details 30-day free trial, no credit card required. Free Plan Available.
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Fergus Software
  • https://fergus.com
  • Founded 2011

About Fergus

Whether it's residential call-outs or large commercial jobs, Fergus full-service job management software for trades businesses gives you all the tools you need to run a successful trades business. Built by a tradie, Fergus takes care of all the details from quoting, scheduling and invoicing through to managing your team and Health & Safety. With more than 1.3 million jobs already booked with Fergus, our visual workflow can help you manage hundreds of jobs on the go.

Fergus Features

  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Management
  • Job Management
  • Mobile App
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Aerial Measurement
  • Billing & Invoicing
  • Checklists & Inspections
  • Commercial / Industrial
  • Dispatch Management
  • Lead Management
  • Photo Capture
  • Quotes / Estimates
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Customer Management
  • Document Imaging
  • Inventory Management
  • Job Costing
  • Lead Management
  • Quotes / Estimates
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Call Centre Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

Fergus Most Helpful Reviews

We have been using Fergus for almost 12 months now and are very happy with the program.

Reviewed on 22/03/2018
Wayne B.
Managing Director
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Pros: We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Cons: The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

Who let the Dog out

Reviewed on 30/11/2019
Bob W.
Owner/director/boss
Utilities, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We could not organize our business day to day without Fergus

Pros: Great technical back up in layman's terms and we feel that we are being listened to.
Your people who answer questions do a great job.
I also like the information in "Notifications" about any problems that Fergus may be experiencing.

Cons: There is a lot of information and procedures that are a bit daunting at the start

Fergus, why wouldn't you?

Reviewed on 2/10/2018
Jonathan L.
Member Board Of Directors
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Fergus software is easy to use and integrates exceptionally well with Xero accounting software. It doesn't matter where I am in the world I can have immediate access, and with one look can see from start to finish how my business is progressing to ensure great cash flow. Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients. An exceptionally good tool.

Cons: whats not to like? how many companies can you call up and if its practical, and helpful to all users, will alter their software to suit

great business software

Reviewed on 9/11/2019
Aaron O.
electrician
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
1/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: this is my total business set up everything runs through fergus also helps that its not stuck to the computer as i had mine crash just loaded up on another computer and carried on business as usual

Pros: easy to use and great for customization

Cons: cost !!! when i first started using the software it was free for businesses with 1 employee

Vendor Response

by Fergus Software on 14/11/2019

Thanks for the review Aaron! Glad to hear it's working well for you. Regarding the price, we would say (and most of our customers would agree) the return on investment is definitely healthy!

Reviewed on 6/11/2017
Samuel W.
UK Account Manager and Product Trainer
Computer Software, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: GetApp
1/5
Overall
1/5
Ease of Use
1/5
Features & Functionality
1/5
Customer Support
1/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely
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