Momoyoga

Its my right hand

Comments: I would definitely recommend

Pros:

It gives me the possibility to manage my classes, my students, the payments made, it has a very intuitive interface, easy to use, it is wonderful!

Cons:

The only problem I see is the need to be continuously returning to the previous tab. When I make an update on the payment status of a student, the student's status in class attendance is not updated , so I have to remove the student and add it again. I wish there was an option to cancel many days of class (vacations) instead of canceling day by day.

Love Momoyoga!

Pros:

momoyoga is an excellent platform for yoga teachers, studios, and communities. My studio switched from Mindbody to Momoyoga in 2020 and we have no plans to go back. We average 3-4 classes per day, 8-10 teachers, and 300-500 clients/week. The platform provides all of the necessary information without the added "fluff' that some platforms charge much higher rates for. The number one thing I love about momoyoga is their customer service team. If we ever have an issue, question, or recommendation it goes directly to a real person who responds quickly and honestly...the human interaction really goes a long way and the whole team truly cares about the work they do! The integrity behind this company is top notch and something that is (ironically) missing from a lot of wellness tech platforms! Thank you momoyoga!

Cons:

Taking payment is a little clunky- in studio I use Paypal Zettle to accept credit cards but it isn't integrated so once the client pays for the pass, I have to go back in and mark it paid. It would also be helpful to be able to refund directly from the platform. Calculating my actual income is challenging because I have to look at multiple sources and factor in the fees. It could be helpful to have one lump sum deducted as the fee each week so that I can see what my actual income is. That said, the pros greatly outweigh this added step!

Chaos, Bugs, insufficient IT Support,

Comments: I am very disappointed. At first I thought its me, after having tried everything and being on other homepages using Momoyoga as well I know it is not me and the customers it is the system. What I find also very unfair is that you can´t delete the tool yourself. I have cancelled, quitted and asked for deleting all my datas, they offer me a telephone call now. After a few senseless mails trying to solve the problem for some weeks I have made my decidions and I want to get away from this time absorbing tool.

Pros:

To implement classes and describe them This value is too short. (40 character minimum): Sorry, the rest was disappointing I have no more good about it

Cons:

The bugs in the system causing Chaos. Leading to the fact that prices and products can´t be implemented properly... The customers can register but not pay properly. They often don´t understand the system. The translation into German is lacking. If you have too many price categories and classes the system seems to be insufficent respectively it shows bugs, is not working properly. My husband tried it with me and also saw it not working...

Happy with Momoyoga!

Comments: I like the product!
As I started I was able to make most of my settings very easy.
I had few questions and get very quick support in a call with a friendly Momoyoga employee.
Overall, I do not have any trouble with Momoyoga. System is running, bookings are working, customer are not complaining and I can work with it.

Pros:

It was very easy to customize. Bookings working without errors (bad experience with former software) Integration to our homepage was very easy.

Cons:

As admin I book sometimes classes for new customers that are not registered and wisch I could add customer name to the booking. Currently I add a note with the name as workaround.

Very Easy and saves a lot of time!

Comments: I am very happy with the product, and I will continue to use it and watch it grow.

Pros:

Momoyoga organizes so I save time. It is easy for my clients, and I can keep track of everything in here, every client, every yoga class and teacher. I would recommend it to other studio owners.

Cons:

The fact that only people on the free trial get in touch with costumer service right away on chat, is not fair, when I pay for the product I expect the same treatment. The weekday starts on a Sunday, completely wrong for me since I am from Europe and we start the week on mondays, so a lot of misplaced classes has bin made, and it is confusing. Should be an option to choose. Also should be an option for me to choose what teachers added can see. I should also be able to click on each day and get only the day, not the whole week. Makes it easier and faster for me to find classes. Also hoping that when I make a class I can choose dates to put them out, not only weekly. And maybe presave classes I make into some sort of file so I don’t have to make them again and again, but simply recollect saved classes and put them in.