---
description: Learn more about Zoomin price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoomin Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zoomin](/software/155442/zoomin)

# Zoomin

Canonical: https://www.capterra.co.nz/software/155442/zoomin

> Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoomin Software
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact Zoomin Software for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Collaboration Tools
- Content Publishing Options
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- Knowledge Base Management
- Negative Feedback Management
- Reporting/Analytics
- Text Editing
- Version Control
- Workflow Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Content Management Systems](https://www.capterra.co.nz/directory/10007/content-management/software)
- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)

## Alternatives

1. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [WildApricot](https://www.capterra.co.nz/software/76116/wildapricot) — 4.4/5 (555 reviews)
3. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [HelpSpace](https://www.capterra.co.nz/software/204466/helpspace) — 4.8/5 (30 reviews)
5. [Airtable](https://www.capterra.co.nz/software/146652/airtable) — 4.6/5 (2222 reviews)

## Reviews

### "Good page for management" — 5.0/5

> **Carlos** | *8 November 2020* | Capital Markets | Recommendation rating: 7.0/10
> 
> **Pros**: I like it a lot because it helps me keep my e-commerce grow since my user acquisition cost is a little high and because with this product it helps me retain it and that the convertibility rate is higher for this reason I highly recommend
> 
> **Cons**: It is a bit complicated to use since I had to hire someone outside to help me with this new product but the truth is that it was worth it, which is a bit expensive including the person I had to hire

## Links

- [View on Capterra](https://www.capterra.co.nz/software/155442/zoomin)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/155442/zoomin> |
| de-AT | <https://www.capterra.at/software/155442/zoomin> |
| de-CH | <https://www.capterra.ch/software/155442/zoomin> |
| en | <https://www.capterra.com/p/155442/Zoomin/> |
| en-AE | <https://www.capterra.ae/software/155442/zoomin> |
| en-AU | <https://www.capterra.com.au/software/155442/zoomin> |
| en-CA | <https://www.capterra.ca/software/155442/zoomin> |
| en-GB | <https://www.capterra.co.uk/software/155442/zoomin> |
| en-IE | <https://www.capterra.ie/software/155442/zoomin> |
| en-IL | <https://www.capterra.co.il/software/155442/zoomin> |
| en-IN | <https://www.capterra.in/software/155442/zoomin> |
| en-NZ | <https://www.capterra.co.nz/software/155442/zoomin> |
| en-SG | <https://www.capterra.com.sg/software/155442/zoomin> |
| en-ZA | <https://www.capterra.co.za/software/155442/zoomin> |
| es | <https://www.capterra.es/software/155442/zoomin> |
| es-AR | <https://www.capterra.com.ar/software/155442/zoomin> |
| es-CL | <https://www.capterra.cl/software/155442/zoomin> |
| es-CO | <https://www.capterra.co/software/155442/zoomin> |
| es-CR | <https://www.capterra.co.cr/software/155442/zoomin> |
| es-DO | <https://www.capterra.do/software/155442/zoomin> |
| es-EC | <https://www.capterra.ec/software/155442/zoomin> |
| es-MX | <https://www.capterra.mx/software/155442/zoomin> |
| es-PA | <https://www.capterra.com.pa/software/155442/zoomin> |
| es-PE | <https://www.capterra.pe/software/155442/zoomin> |
| fr | <https://www.capterra.fr/software/155442/zoomin> |
| fr-BE | <https://fr.capterra.be/software/155442/zoomin> |
| fr-CA | <https://fr.capterra.ca/software/155442/zoomin> |
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