---
description: Learn more about Agiliron price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Agiliron Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Retail Management Software](/directory/20053/retail-management-systems/software) > [Agiliron](/software/155321/agiliron)

# Agiliron

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> Agiliron is an all-in-one Retail Management System that allows you to manage all your orders, inventory and CRM records, in one place.
> 
> Verdict: Rated **4.5/5** by 50 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Agiliron?

Product Businesses (Retail, Wholesale, Distribution, eCommerce, Light Manufacturing) Engaged in Multi-Channel Commerce

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 50 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Agiliron
- **Location**: Portland, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Premier: $99 billed monthly or $79/month billed annually&#10;Enterprise: $199 billed monthly or $169/month billed annually&#10;Global Enterprise: $299 billed monthly or $249/month billed annually
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, France, Italy, Mexico, Puerto Rico, Spain, United Kingdom, United States

## Features

- API
- Alerts/Notifications
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- CRM
- Dashboard
- Delivery Management
- Discount Management
- Email Marketing
- Employee Management
- Forecasting
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Multi-Location
- Order Fulfillment
- Order Management
- Order Tracking
- Purchase Order Management
- Real-Time Data
- Reorder Management
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Returns Tracking
- Sales Reports
- Shipping Management
- Supplier Management
- Supply Chain Management
- Third-Party Integrations
- Touch Screen
- Warehouse Management
- eCommerce Management

## Integrations (15 total)

- 15Five
- Adobe Commerce
- Avalara
- BigCommerce
- Managed WooCommerce
- Order Desk
- PayPal
- QuickBooks Online Advanced
- SPS Commerce
- ShipStation
- Shopify
- TaxCloud
- WooCommerce
- Zapier
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Retail Management Software](https://www.capterra.co.nz/directory/20053/retail-management-systems/software)

## Related Categories

- [Retail Management Software](https://www.capterra.co.nz/directory/20053/retail-management-systems/software)
- [Warehouse Management Software](https://www.capterra.co.nz/directory/30005/warehouse-management/software)
- [Inventory Management Software](https://www.capterra.co.nz/directory/30006/inventory-management/software)
- [Order Management Software](https://www.capterra.co.nz/directory/30225/order-management/software)
- [Distribution Accounting Software](https://www.capterra.co.nz/directory/32522/distribution-accounting/software)

## Alternatives

1. [Sortly](https://www.capterra.co.nz/software/169199/sortly-pro) — 4.5/5 (953 reviews)
2. [Restroworks Inventory Management](https://www.capterra.co.nz/software/214036/Restroworks-Inventory-Management) — 4.8/5 (409 reviews)
3. [Fishbowl](https://www.capterra.co.nz/software/123794/fishbowl) — 4.2/5 (1123 reviews)
4. [NetSuite](https://www.capterra.co.nz/software/135757/netsuite) — 4.2/5 (2046 reviews)
5. [Odoo](https://www.capterra.co.nz/software/135618/odoo) — 4.2/5 (1312 reviews)

## Reviews

### "Good customer service" — 5.0/5

> **Marina** | *18 October 2024* | Building Materials | Recommendation rating: 3.0/10
> 
> **Pros**: Responsive Support: Agiliron offers timely and responsive support, ensuring that issues are addressed quickly, minimizing downtime or disruptions in daily operations.
> 
> **Cons**: Takes too long to load, no pick option, QBO did not integrate well.
> 
> Responsive Support: Agiliron offers timely and responsive support, ensuring that issues are addressed quickly, minimizing downtime or disruptions in daily operations.

-----

### "After 10 Months, Key Business Requirements Were Still Unmet" — 1.0/5

> **Jeff** | *18 June 2026* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: I rarely leave negative reviews, but after spending approximately 10 months attempting to implement Agiliron, I feel obligated to share my experience so other businesses can make an informed decision.&#10;&#10;When we signed with Agiliron on July 11, 2025, our target go-live date was September 2025. Agiliron was aware that our existing order management system was scheduled to cease operation on October 31, 2025, making the implementation timeline critical to our business. The system was ultimately placed into production on February 1, 2026, approximately four months behind schedule, with several unresolved issues affecting our ability to create accurate purchase orders.&#10;&#10;Our company invested $4,200 in onboarding and custom setup fees, recurring subscription fees, and hundreds of hours of staff time. Despite that investment, the implementation was never successfully completed.&#10;&#10;The primary issue involved purchase orders. Our business relies on accurate vendor part numbers, vendor selection, accurate costs, and reliable purchasing information. Throughout the implementation, we experienced ongoing issues involving matrix products, vendor selection, accurate vendor part numbers, incorrect costs, and purchasing data consistency.&#10;&#10;Despite repeated follow-ups and testing efforts, these issues remained unresolved when we terminated the system. As a result, orders containing matrix products required manual review and correction before purchase orders could be issued.&#10;&#10;Performance was another major concern. Agiliron was by far the slowest cloud-based business application I have ever used. Early in the implementation process, when I raised concerns about system speed, I was told that the implementation environment differed from the production environment and that performance would improve once we went live. After going live, I was informed there was no separate production environment. Performance never improved.&#10;&#10;The user interface was also extremely difficult to work with. I understood going in that it was not a modern platform and assumed that familiarity would improve the experience over time. It never did. Tasks that should have required one or two steps routinely required many more. Very little felt intuitive, and daily operation remained cumbersome throughout the project.&#10;&#10;The data implementation process took months and ultimately failed to deliver a workable result. I was originally told that the consultant assigned to my project was among their most experienced implementation specialists. He was professional and pleasant to work with, but the implementation itself was unsuccessful. I later learned that he was no longer with the company.&#10;&#10;To be fair, Agiliron does offer some strong functionality. The reporting capabilities were impressive, and the team successfully implemented a number of requested changes during the project. One support representative in particular was professional and genuinely tried to help. While I appreciated his efforts, many of the issues ultimately required action beyond his control and remained unresolved. Unfortunately, the unresolved purchasing issues, implementation delays, performance concerns, and communication challenges ultimately outweighed those positives for our business.&#10;&#10;Communication throughout the project was inconsistent. While there were periods of productive interaction, there were also extended periods where progress was slow and critical issues remained unresolved. Despite the importance of the implementation and the known timeline, there was little sense of urgency around resolving outstanding issues. Throughout the implementation, I found myself following up on open items almost daily in order to obtain status updates and keep issues moving forward.&#10;&#10;Management engagement was also disappointing. After the implementation had fallen months behind schedule, I contacted the salesperson who had originally sold us the system. I outlined the business impact, identified the specific issues preventing go-live, requested escalation, requested completion timelines, and requested a response. I never received a reply from the salesperson.&#10;&#10;On May 8, 2026, I submitted a formal termination notice detailing the unresolved implementation issues, requesting confirmation of termination, confirmation that future billing would cease, confirmation that our company data would be deleted, and a partial refund request related to incomplete onboarding and custom setup services. I requested a response within five business days. As of June 17, 2026, I have not received a response.&#10;&#10;What makes this experience especially frustrating is that it began very positively. The initial meetings were professional, expectations seemed reasonable, and I was optimistic about the project. However, after 10 months, $4,200 in onboarding and custom setup fees, recurring subscription costs, and hundreds of hours of staff time, the implementation still had not achieved the functionality required for our business.
> 
> **Cons**: Slow performance, Poor UI, Poor data implementation, Poor communication, Disengaged Management, Unresolved purchase order issues, Lack of urgency
> 
> Strong functionality in some areas, but unresolved key issues prevented long-term success. Based on my experience, I cannot recommend Agiliron.

-----

### "Agiliron helped us become more efficient and cloud-based" — 5.0/5

> **Nile** | *23 February 2026* | Publishing | Recommendation rating: 8.0/10
> 
> **Pros**: It's flexible and integrates with almost everything\! The price was right and Agiliron customized their interface and functionality to meet our needs.
> 
> **Cons**: It took longer to on-board than we thought, but we required a lot of integrations and customization.
> 
> Agiliron helped us migrate from an old ERP system to their cloud-based solution. They were one of the few companies able to support our three businesses with many channel integration requirements (Magento, Shopify, Amazon, Etsy, QuickBooks, 3PLs, Authorize.net, Taxjar, etc.). Their on-boarding team helped us develop a lot of specific customizations to meet our unique business needs. This company cares about their clients and their pricing structure is fair and transparent. We look forward to growing our businesses with Agiliron and greatly appreciate their adaptive and flexible approach. \[sensitive content hidden\] , in particular, has been an outstanding rep and on-boarding coordinator.

-----

### "Amazing software - look no further" — 5.0/5

> **Janina** | *7 November 2025* | Aviation & Aerospace | Recommendation rating: 10.0/10
> 
> **Pros**: We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience. &#10;It took a long time to find a software which is able to handle all of our inquiries and sales orders. As well as supplier PO's, handle multiple currencies and stock levels, databases and so on. Agiliron does it all\! While being affordable\!\!\! It has so many features, it's a joy to work with. I also love that a certain percentage can be specifically programmed to our own needs. &#10;&#10;Their customer support is intergalactic. In over 20 years of international business management have I ever met a company with such amazing customer support. Within 24 hours they get back to you, no matter what. \[sensitive content hidden\] was by our side from the very beginning, and I'm overjoyed to know that she will stay our contact person for the years to come. Her professionalism and friendliness are a pleasure to experience. &#10;&#10;If you are looking for a new software, look no further. Give them a try, 100% worth it\!
> 
> **Cons**: So far we haven't found anything we don't like.&#10;Everything is passing our expectations. Absolutely worth it\!
> 
> Extremely positive. Outstanding customer support, \[sensitive content hidden\] is the best. \[sensitive content hidden\] is very knowledgeable and has very good humor\!

-----

### "Great Netsuite Alternative" — 5.0/5

> **Christopher** | *10 February 2025* | Wholesale | Recommendation rating: 9.0/10
> 
> **Pros**: Reasonable pricing, no contracts, great service
> 
> **Cons**: Not much to report, but the implementation did take slightly longer than expected.
> 
> We recently switched from NetSuite to Agiliron, and the transition has been nothing short of excellent. The onboarding and implementation process was smooth and efficient, with great support every step of the way. Their team is responsive, service-oriented, and truly invested in our success. Plus, the lower fees make it an even better choice. We’re very happy with the switch and highly recommend Agiliron to any business looking for a powerful yet cost-effective solution\!

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