Who Uses This Software?

Brushfire is the leading provider of online ticketing and registration for ministry related organizations. We're proud to partner with organizations around the world to build the Kingdom of God.

Average Ratings

82 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Brushfire Technology
  • https://brushfire.com/
  • Founded 2003

About Brushfire

With over a decade of event management experience, we've helped organizations around the world sell more than 8 million tickets. Brushfire provides powerful sales and management tool alongside outstanding service and support to give you the very best event management tool. With Brushfire, you have the flexibility to control pricing, fees, advertising, and communication for your event.

Brushfire Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback
  • Barcode / Ticket Scanning
  • Concessions Management
  • Customer Data Management
  • Employee Management
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Promotions Management
  • Season Tickets
  • Seating Map
  • Ticket Brokering
  • Ticket Reservations
  • Website Management

Brushfire Most Helpful Reviews

Brushfire: A perfect solution to Hillsong's small to large scale event's ticketing and registrations

Reviewed on 26/05/2017
Robert B.
Chief Information Officer
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I have been responsible for our large event's ticketing and registrations for a number of years as well as the technology and information areas for Hillsong Church. Two years ago, after meeting with the world's best ticketing platforms and providers and coming to the realisation that they could not support our specific requirements as a church requiring complexity and depth in our registrations, we decided to build our own software. However, we understood the gravity of the decision to develop such a system and weren't excited about the journey ahead. I was introduced to Brushfire Technology and their ticketing and registration platform. After a very short time and no upfront costs, Brushfire's solution had proven itself as the perfect solution for our needs, with their unique understanding of industry standards around software development and the nature of the church, we had found our answer. This allowed our conferences and events to move forward and our technology department concentrates on other issues. Brushfire as a team now operates as an extension of our own events and technology departments, though their flexibility and commitment to excellence in customer service it's difficult to remember that they are a supplier and not part of our family. I cannot recommend them highly enough.

Cons: ..............................................................................................................

Best ticketing service available

Reviewed on 22/05/2017
Patti C.
Marketing Specialist
Entertainment, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Easy monitoring of entire system. This is especially important when using volunteers to take in money. It is web based and can be used or monitored from any computer or phone and offers multiple payment and delivery options. You can "see" which agents have placed orders. I also like the availability the patrons have to email me directly if there is a problem. The map and directions are also helpful.

Pros: I can monitor orders, agents and release seats from ANYWHERE at ANY TIME, including opening the balcony seating from my phone 200 miles away during a homecoming football event. It is flexible to include seating choices, dinners and other add-ons, and promotional codes. It is easy to create revenue reports and monitor volunteer agents who handle money. We scan tickets at the door from tickets, e-tickets, and smart phones. It also has e-Blast capabilities to communicate with patrons.

Cons: It doesn't automatically show orders as fulfilled when you print. You have to mark the will call orders as you print. It shows all events when creating reports...which for me is WAY too many. It has a function to uncheck all events but I'd like a function to hide anything that's not in my current season.

Next level platform!

Reviewed on 25/01/2019
Juliette B.
CEO
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Setting up an account on Brushfire is a life saver. Initially, I had problems with keeping all of my data organized, sending out emails and keeping track of registrants. However, through the help with my amazing customer agent, I was able to accomplish a successful set up with a professional and organized site. He even made me aware of options that I was not even aware of. I would say that the customer service was my highlight, as I felt that he was directly with my team. He literally set up calls with me until everything was working smoothly and to my complete liking. He was the most patient person I've worked with that wasn't directly tied to my ministry. He truly took on the care of ensuring a thorough set up as if it was his own. I truly value my whole experience!

Pros: I like the organization & variety of it all. It's not just a template site, but you can make it customized in how you want it with ease. I like the daily notification of sign-ups, automatic welcome email, and all the back end details that the software provides. Also, when registrants sign up, they can login back in and track their payments and amount owed.

Cons: It's very overwhelming because there are a lot of moving parts & options I didn't know about because it's very complex. However, that is solved by customer service call.

Brushfire Software

Reviewed on 9/01/2019
Lori M.
Finance Director
Nonprofit Organisation Management, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We use Brushfire for ticketing for a number of events every year. The software is easy to set up and use. The fees are more reasonable than some other options that we looked at. It's very customizable to different events, different venues and different prices or add-on's within an event. We have utilized the coupon codes for special offers and I the reports are helpful for tracking income, attendees and for making settlement on shows that are based on doors sales or percentages of door sales. We also use the Brushfire app to "check in" people to an event, using mobile phones or ipads.

Cons: It would be helpful for the email confirmations you receive to include the event name along with the event number.

Working with Brushfire has been a great experience! I love the product and the team behind it.

Reviewed on 16/05/2017
Lindsey B.
Communications Director
Religious Institutions, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Better registration experience for our customers and organization for our team!

Pros: I love the reporting module! It is very user-friendly compared to some other reporting software that I have used. I also appreciate the ability to customize event set up for the needs of our organization. I think we do some wild things sometimes that Brushfire handles well and I have even had cases where the team changed the software to function better for our needs. Brushfire has LOTS features and helpful tools! Sometimes I feel as though we have just scratched the surface.

Cons: The many features Brushfire offers came with quite a learning curve for me (BUT, BF team is always quick to help me out!). It took me about 6 months to feel like a savvy admin. That being said though, I feel as though our organization does some intense things with ticketing that may add an element of complexity. :)

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