Who Uses This Software?

Brushfire is the go-to ticketing and registration platform for the church, non-profits, and secular organizations We're proud to partner with organizations around the world!

Average Ratings

107 reviews
  • Overall 4.7/5
  • Ease of Use 4.4/5
  • Customer Service 4.8/5
  • Features 4.5/5
  • Value for Money 4.6/5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Brushfire Technology
  • https://brushfire.com/
  • Founded 2003

About Brushfire

At Brushfire, its our goal to be the go-to ticketing and registration platform our clients deserve. We strive to facilitate successful events around the world by providing great software and service that never stops improving for the church, non-profits, and secular organizations. From assigned seat ticketing, general admission, and support for types of events, we think well be a good fit for you.

Brushfire Features

  • Badge Management
  • Budgeting
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Attendee Tracking
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Custom Forms
  • Event Registration
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Processing
  • Self Check-in
  • Surveys & Feedback
  • Barcode / Ticket Scanning
  • Concessions Management
  • Customer Data Management
  • Employee Management
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Promotions Management
  • Season Tickets
  • Seating Map
  • Ticket Brokering
  • Ticket Reservations
  • Website Management

Brushfire Most Helpful Reviews

Awesome customer service that backs up a great product

Reviewed on 19/11/2019
Gary C.
Assessment and Operations Director
Nonprofit Organisation Management, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Easy to setup as the Brushfire staff are always on hand to help
Exactly what we need for our event planning

Cons: Any problems I have had with it, customer service have always found a good soloution.

Vendor Response

by Brushfire Technology on 18/12/2019

Thanks for the kind words Gary!

Absolutely Incredible.

Reviewed on 17/12/2019
Mikel H.
Marketing Director
Religious Institutions, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life!

Pros: I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.

Cons: I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing!

Vendor Response

by Brushfire Technology on 18/12/2019

Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020!

Why we switched to Brushfire

Reviewed on 17/12/2019
Beth G.
Operations Director
Religious Institutions, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The customer service has been excellent. Thank you, Johan!

Pros: The integration of registration form and payment platform was seamless.

Cons: We had to rely on someone else to set up the initial registration form, so the timing was a bit out of our hands. However, the response time has been extremely good.

Vendor Response

by Brushfire Technology on 18/12/2019

Beth, thank you for the kind words. Stay tuned for updates to the event setup process!

We love Brushfire's customer service, and report features, interface isn't the easiest for customers

Reviewed on 18/05/2017
Christina L.
She Rises Conference Director
Religious Institutions, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We used this for our women's conference in the Dolby for 3 yrs in a row and will be using it for our 4th year.

Pros: Customer Service, seat map ability, exporting reports is super easy, tracking promotional code usage

Cons: Using Promo codes isn't that easy and gets confused with access code for customers, which results in a lot of phone calls/ emails. Also it would be great if access code would take you right to which seats they actually open instead of still having to know the section and click on it after you've entered the access code.

What A Great Team To Work With!!

Reviewed on 17/12/2019
Scott M.
Event Coordinator
Nonprofit Organisation Management, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We had been looking for something that would link to our Square account, and Brushfire exactly fit the bill for that! In addition to solving that problem, anytime I had a question or wanted our online forms to do just a little something different, the Brushfire team was willing and able to do what we needed in order to make our event a success! Great team!

Pros: I loved the fact that our attendees could go online, choose the events they were going to attend, and pay for everything right then and there! It was awesome!

Cons: I really didn't have any drawbacks to using this software!

Vendor Response

by Brushfire Technology on 18/12/2019

Scott, thanks for the review!

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