---
description: Learn more about In Touch EMR price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: In Touch EMR Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [In Touch EMR](/software/153999/in-touch-emr)

# In Touch EMR

Canonical: https://www.capterra.co.nz/software/153999/in-touch-emr

> EMR solution that helps streamline clinical activities with scheduling, document management, billing, customizable templates, and more.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses In Touch EMR?

Physical therapists, physical therapy clinics, rehabilitation centers, and private practices seeking EMR and billing software.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: In Touch EMR

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact In Touch EMR for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Charting
- Medical Billing
- Patient Portal

## Category

- [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software)

## Alternatives

1. [SimplePractice](https://www.capterra.co.nz/software/130710/simplepractice) — 4.6/5 (2822 reviews)
2. [Tebra](https://www.capterra.co.nz/software/129169/tebra) — 3.9/5 (1360 reviews)
3. [Jane](https://www.capterra.co.nz/software/178984/jane-app) — 4.8/5 (494 reviews)
4. [ModMed](https://www.capterra.co.nz/software/124590/ema) — 4.4/5 (363 reviews)
5. [Remedly](https://www.capterra.co.nz/software/180647/remedly) — 4.6/5 (77 reviews)

## Reviews

### "Excellent EMR, billing software and customer support" — 5.0/5

> **Chad** | *28 September 2016* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: As a new practice owner, I spent a lot of time researching the best software for my standards and needs. I found In Touch EMR to be very organized and simplistic yet effective. Along the way, I got all the help I needed and then some. Their staff has been extremely helpful and proactive in helping us connect all the dots – offering valuable guidance on credentialing, payer enrollment, data transition, training and finally mastery of the product.
They tried to go above and beyond every step of the way and have been professional and patient at all times. I was worried about getting myself and my staff trained as we got ready to open our doors. To their credit, they made this relatively stress free. I like the fact that I am able to talk to someone when I need to, and am able to document my way, with immediate billing.
> 
> **Cons**: I wish they had 24/7 support, but their support staff does work long hours and is always available..

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### "quick to use once learn but customization is difficult" — 4.0/5

> **Richard** | *17 August 2017* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: quick to use menus make easy to move through note and edit so that each note is different in regards to daily treatment
> 
> **Cons**: Customization of objective categories  is challenging to modify for specific disciplines and or diagnosis.
> 
> Sister program of Biller Pro is not a functional as could be

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### "Good sales pitch" — 3.0/5

> **Alexandra** | *22 September 2016* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: The product is very well laid out and fairly easy to use.  The set up wasn't too difficult and the contact person for our account was top-notch - always willing to help, returned calls promptly, notified customers when she was out, etc.  The company always asked for assistance in how they could make the product better - and at times, implemented ideas that were suggested.
> 
> **Cons**: Whenever there were issues with the software - we were always given a 'work around' because updates took forever.  The company has good features available but they charge for every little add on, making it challenging for small businesses to get exactly what they need.  When technical issues arose (which they did often) the company would make us feel as if it were something we did or a problem on our end.

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### "Affordable and powerful alternative to other overpriced EMRs" — 5.0/5

> **Sammy** | *6 October 2016* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: It’s easy to use, it is concise, and it has a plenty of analysis variables to study.
> 
> **Cons**: They release a lot of new features and sometimes its hard to keep a track. All I need is a simple way to write a SOAP note so I am in and out of the system quickly.
> 
> I was looking for a Practice Management Software that combined both documentation and billing platform systems that work in unison. I had previously tried more complicated systems that made me exhausted at the end of the day. In Touch EMR is a united and unified package that helps the private practice clinician govern a practice.

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### "Great\!" — 5.0/5

> **Tina** | *10 July 2018* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and create your own templates, great schedule, very clean and efficient. Good tutorials at the beginning.
> 
> **Cons**: Lots of insurance requirements in the required documentation... too much for an out of network practice.. wish you could turn on/off the documentation requirements

## Links

- [View on Capterra](https://www.capterra.co.nz/software/153999/in-touch-emr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/153999/In-Touch-EMR/> |
| en-AE | <https://www.capterra.ae/software/153999/in-touch-emr> |
| en-AU | <https://www.capterra.com.au/software/153999/in-touch-emr> |
| en-CA | <https://www.capterra.ca/software/153999/in-touch-emr> |
| en-GB | <https://www.capterra.co.uk/software/153999/in-touch-emr> |
| en-IE | <https://www.capterra.ie/software/153999/in-touch-emr> |
| en-IL | <https://www.capterra.co.il/software/153999/in-touch-emr> |
| en-IN | <https://www.capterra.in/software/153999/in-touch-emr> |
| en-NZ | <https://www.capterra.co.nz/software/153999/in-touch-emr> |
| en-SG | <https://www.capterra.com.sg/software/153999/in-touch-emr> |
| en-ZA | <https://www.capterra.co.za/software/153999/in-touch-emr> |

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