--- description: Learn more about Dentally price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dentally Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [Dentally](/software/153816/dentally) # Dentally Canonical: https://www.capterra.co.nz/software/153816/dentally Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/153816/dentally?page=2) > Market-leading cloud-based practice management software designed in collaboration with dentists. > > Verdict: Rated **3.6/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dentally? Dentally supports practices of all sizes, from private to NHS and mixed, with tools and plans tailored to your unique needs - whether you're a one-surgery start-up or a multi-site business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 18 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Dentally - **Founded**: 2014 ## Commercial Context - **Starting Price**: £50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom ## Features - Appointment Management - Charting - Client Management - Confirmations/Reminders - Imaging and X-rays - Medical Billing - Patient Records Management ## Support Options - Chat ## Category - [Dental Software](https://www.capterra.co.nz/directory/20027/dental/software) ## Alternatives 1. [CareStack](https://www.capterra.co.nz/software/176206/carestack) — 4.8/5 (188 reviews) 2. [Adit](https://www.capterra.co.nz/software/208534/adit) — 4.7/5 (264 reviews) 3. [BestoSys](https://www.capterra.co.nz/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Practice-Web](https://www.capterra.co.nz/software/48192/practice-web-dental) — 4.9/5 (115 reviews) 5. [Curve Dental](https://www.capterra.co.nz/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) ## Reviews ### "A dental software ready for the future" — 5.0/5 > **Wendy** | *5 March 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Great user friendly features such as in built messaging, task list for patient follow ups, lab tracking, automations for recalls and appointment reminders and more\! There are also regular monthly updates and a great team supporting users with any issues. > > **Cons**: Most initial problems with charting and invoicing have been sorted out with the new updates. Hicaps connectivity is a bit hit and miss though. > > I’ve had a great experience with dentally overall since switching from Oasis in 2023. No regrets at all - have been working with a great responsive team who are actively improving the software and listening to user feedback. ----- ### "DO NOT USE DENTALLY" — 1.0/5 > **Peter** | *3 December 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: We haven't started using them so no idea what it does. I heard it was accessible from home (not sure why it would be important) and it wasn't horrible to use but haven't seen it yet. > > **Cons**: Once they have the contract signed, they stop answering your emails. No training provided. Not even an ackowledgement of receipt of your emails. Zero support and they literally lie to your face. > > Absolute nightmare. First: "I am concerned about business confidentiality - I am afraid you will steal my data and use it against me." "Oh, \[sensitive content hidden\], everyone does that" Sic. (\[sensitive content hidden\] no idea about his surname.) Our sister practice signed up sooner and were told they could use the x-ray programs with dentaly. Absolute lie - they had to buy their software and could not use x-rays for days. Every time they need help, they are sent templates - but zero support with actual problems. I was told I needed a meeting (zoom) with God knows whom. It cannot be done other way. I asked repeatedly for written instructions and guidelines. My emails are not even acknowledged and was only sent - one generic template (about what tablet is supported - if my current one is one of them is not mentioned). My employer (the guy who signed the contract) has asked multiple times about the above x-ray software - and zero reaction. What can we expect after we give up our current software? I cannot sleep at night and from my colleague I gather they have no telephone assistance - "figure it out yourself". And I repeat - I haven't even seen the actual platform. ----- ### "Dentally great user XP" — 5.0/5 > **Jenny** | *21 November 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: As the owner of Happy Dentistry, I’ve been using Dentally for a while now, and it has significantly streamlined how we manage our clinic. From appointment scheduling to patient records and billing, everything is centralized and user-friendly. One of the standout features is its cloud-based system, which allows me to access information securely from anywhere. This flexibility has been a game-changer, especially for managing multiple aspects of the clinic remotely when needed. The integration with other tools and systems is seamless, saving us time and reducing errors. The reporting tools are another highlight. They provide clear insights into clinic performance, helping us make data-driven decisions. Our team also appreciates the intuitive interface, which has shortened training times for new staff. On the customer service side, Dentally has been responsive and helpful. Whenever we’ve had questions or needed support, their team has been quick to assist. > > **Cons**: there are some small bugs and errors- no software is perfect could be mobile friendlier as well > > Overall, Dentally has modernized how we run our practice, improving efficiency and patient care. I’d highly recommend it to any dental practice looking for a reliable and flexible practice management solution. ----- ### "Great customer experience as practice owners and managers" — 5.0/5 > **Anne-Maree** | *29 October 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The team's engagement and responsiveness to suggestions for improvements to clinical and business management aspects are excellent. > > **Cons**: We had a few pain points with account payment management and a few clinical aspects in charting/treatment planning that were inconvenient or inefficient - however we raised these with the Dentally team and are happy to say that solutions have already been implemented for most of these issues raised. > > We've been with Dentally since opening our practice and have really enjoyed the journey, particularly as the support team have been so engaged and receptive to improvements to enhance Dentally and improve the experience\! Their advice and guidance in helping us grow our business has been invaluable and we are truly grateful to partner with them. ----- ### "Dissapointed" — 1.0/5 > **Andreea** | *14 October 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: When Dentally worked before the update, it was easy to use, quick to navigate, and had a clean, simple layout that made daily tasks efficient. It was reliable for booking, charting, and patient management without constant frustration. > > **Cons**: Since the recent update, everything feels messy and unnecessarily complicated. The interface is slower, harder to navigate, and many simple features are now buried or confusing to access. It’s made routine tasks more time-consuming and frustrating. > > Dentally used to be a decent and reliable system, but since the recent update, everything has gone downhill. The new layout is confusing, slower, and unnecessarily complicated. Tasks that used to take a few clicks now feel like a struggle to complete. It’s become much harder to navigate, and the overall user experience has definitely worsened. The update seems to have made things look “newer,” but in reality, it’s just made the software frustrating to use. I really hope they listen to feedback and bring back the simplicity that actually worked. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/153816/dentally?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/153816/dentally) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | ----- ## Structured Data