Who Uses Shortlist?

From small start-ups to the worlds biggest brands, Shortlist is a complete solution providing powerful features and flexibility for every stage of business growth

What Is Shortlist?

Shortlist is a smart, user-friendly contractor management platform. We make it easy for small and large companies to onboard, manage and pay external workers in over 200 countries with just a few clicks. Take care of compliance, reporting, and project management in a fraction of the time. From small start-ups to the worlds biggest brands, Shortlist is a complete solution providing powerful features and flexibility for every stage of business growth.

Shortlist Details

Shortlist

http://shortlist.co

Founded 2015

Shortlist Pricing Overview

Shortlist does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Shortlist Features

Contractor Software
Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Task Management
Work Hour Tracking
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Job Description Management
Orientation Workflow Management
Self Service Portal
Task Management
Training Management

Vendor has not completed this information.

Audit Trail
Compliance Management
Offboarding
Performance Metrics
Self Service Portal
Sourcing Management
Transaction History
Vendor Payment
Budgeting/Forecasting
Contractor Management
Employee Lifecycle Management
Employee Scheduling
Labor Forecasting
Performance Metrics
Recruitment Management
Skills Tracking
Time & Attendance Management
Variable Workforce

Shortlist Reviews

Showing 5 of 42 reviews

Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.7/5
Features
4.4/5
Value for Money
4.5/5
Justine S.
Freelance Manager
Publishing, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/10/2017

"Excellent product! Shortlist has streamlined several of our internal freelancer management processes"

Comments: A streamlined solution to freelancer management! We used to have a fragmented system that involved using several tools for various parts of freelancer management: onboarding, information tracking, project assignments, performance tracking, etc. We are now able to fulfill all of these duties using one single platform, which drastically cuts our admin time and creates a smoother, more consistent workflow and user experience.

Pros: From an internal perspective, Shortlist greatly reduced our admin time spent on freelancer management and allowed us to centralize many management duties. The platform helped us to streamline freelancer onboarding, information tracking, project assignments, performance tracking, and more. Before Shortlist, we were using several different tools to accomplish what is now done in one single platform! The project assignment functionality was the biggest attraction for us. It's the most robust I've seen, offering several assignment workflows. Our company works on a bidding system -- freelancers essentially opt into potential projects by bidding for work -- and Shortlist seamlessly supports and has enhanced our system. In addition, the platform is very user friendly for both administrators and freelancers. Although the platform offers a robust selection of tools to assist in freelancer and vendor management, the interface is clean, simple, and easy to navigate. The user friendly workflow greatly reduces the potential for confusion or questions, which is vital when working with a large external workforce. Lastly, the Shortlist team is clearly committed to the success of their customers. The team has been extremely communicative, receptive to feedback, and quick to offer helpful insights or suggestions on how to maximize use of the platform.

Cons: There's nothing I explicitly dislike about the platform. However, I'd love to see more customization options, especially in regards to freelancer profiles and the internal performance tracking system.

Vendor Response

by Shortlist on 24/10/2017

Thanks Justine, really appreciate this!

  • Reviewer Source 
  • Reviewed on 20/10/2017
Loryn E.
Managing Editor
Internet, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 3/08/2018

"The FMS of my dreams!"

Comments: When I began the hunt for a FMS for our small start-up, I was working out of no less than five massive spreadsheets -- not to mention the hundreds of files floating around -- just to keep track of our freelance projects and payments. I found Shortlist via Google search, and from my very first contact I've been impressed with the software and especially, the team. I was able to consolidate all of my scattered processes into one location, and the ability to manage all aspects of a freelancer's work cycle, from on-boarding to assignments to payment, has shaved countless hours off my work day. I think my absolute favorite part of working with Shortlist though has been the amazing team of people devoted to helping ensure that we have the best product to work with. The sales team wasn't pushy, the tech team is always available for help or improvements, and our customer success rep has been an absolute pleasure to work with. I can't say enough good things about Shortlist, and how vastly it's improved and streamlined our processes, and in turn, our own work flows.

Pros: *Integration with Hello Sign takes so much pain out of the on-boarding process
*Speaking of which, the customizable on-boarding is bar none
*Payments are easy to set up and schedule
*Freelancers love it
*Intuitive set up; you can tell it was designed with the user experience in mind
*Amazing responsiveness of team

Cons: Only one: I do a lot of bulk work, and it can get tedious as times. For example, I may have 25 of the same type of assignment going out. If I need to change the rate on them, I have to visit each one individually (can't open in new tabs), change it, and get back to the projects screen, which is now unsorted. So I have to resort to find my items and start the process again.

  • Reviewer Source 
  • Reviewed on 3/08/2018
Lily X.
Sr. Manager, Brand Incubation
Cosmetics, 10,001+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/04/2020

"Great Team, Product, and Process! "

Comments: The overall experience with shortlist was excellent! [SENSITIVE CONTENT HIDDEN] were great communicators and was very responsive to my requests. The team was a joy to work with. I had requested a calendar feature as part of my POC, and the team spoke to their product team to make it happen.

Pros: The onboarding feature was the most impactful. At our company, we used Shortlist for vendor onboarding and the team helped us developed our first proof of concept. The feature helped streamline our onboarding process for new vendors in a very user-friendly way. This feature received great feedback from various teams in the organization.

Cons: Shortlist had many great features that we requested for. If I have to name a con, I wish there's more flexibility in customization.

  • Reviewer Source 
  • Reviewed on 15/04/2020
Rach B.
Accountant
Nonprofit Organisation Management, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    2/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 18/02/2020

"Find something better than Shortlist!"

Comments: At this point, of nearly 2 years with Shortlist and nothing but a myriad of problem after problems. I am done with them - I am trying to convenience my boss to kick them to the curb by CC'ing him in every single issue. Save yourself the time, money, and headache by getting a different platform. Don't be tricked by their demo - they are good at "displaying" the basic stuff but once they get into the trenches, they have no idea what they're doing and they really don't care.

Pros: -keeps all IC in one place
-easily compare IC rates and availability
-internal notes to inform each other if you should not use a particular IC or to note particular issues with an IC

Cons: -CUMBERSOME
-Inefficient
-Not user friendly (A simple task is impossible because of how complicated Shortlist made it. It should not be so complicated)
-Customer support non-existent
-expensive fees to "process payment for you" per transactions
-As soon one issue is resolved, another one or two issues pops up.
-We've had this platform for nearly 2 years - we have had consistent issues with the platform and still have not been able to fully use the platform
-coders did not design functionality very well - platform is more focused on "looking pretty"
-Personally, my job relies on accuracy and efficiency. This platform has caused a backlog due to their issues, (on both IC's side and my company's side) and it is not a simple process at all.
-Constantly try to charge you for every thing (even if is already included in your package.)
-FIND A DIFFERENT PLATFORM.

  • Reviewer Source 
  • Reviewed on 18/02/2020
Tony W.
Account Manager
Media Production, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 30/10/2017

"The premise of the platform is great - the aesthetic design and functionality sometimes lacks."

Comments: The ability to share curation with our talent pool across our various internal stakeholders.

Pros: That we can have ratings, reviews and contextual information about our talent pool. It makes curating our talent much easier.

Cons: The design feels a bit dated and the functionality fails sometimes. It feels like a product that is very much still in development and lacks polish. Also, we have not used the Project RFP/RFP functionality as much as originally anticipated - although that is not necessarily the result of the software. However, the lack of flexibility in modifying questionnaires feels clunky at best and downright annoying at worst.

  • Reviewer Source 
  • Reviewed on 30/10/2017