--- description: Learn more about Epos Now price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Now Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [POS Systems](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.co.nz/software/152638/epos-now Page: 1 / 30\ Next: [Next page](https://www.capterra.co.nz/software/152638/epos-now?page=2) > Epos Now helps businesses speed up their services and increase profits by providing innovative, customizable payment and POS systems. > > Verdict: Rated **3.8/5** by 729 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Epos Now? Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.3/5 (September 2026). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 729 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Epos Now - **Location**: Orlando, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$349.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Spanish - **Available Countries**: Australia, Canada, Guernsey, Ireland, Isle of Man, Jersey, Malta, Mexico, New Zealand, Spain, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Bar Tab Management - Barcode/Ticket Scanning - Billing & Invoicing - Customer Accounts - Customer Database - Customer Management - Customisable Branding - Debit/Credit Card Processing - Discount Management - Employee Management - For Bakeries - Gift Card Management - In-Person Payments - Inventory Control - Inventory Management - Inventory Optimisation - Kitchen/Menu Management - Mobile Access - Mobile Payments - Multi-Store - Multiple Payment Options - Online Payments - Onsite Printing - Order Entry - Order Fulfillment - Order Management - Order Tracking - Ordering Automation - PCI Compliance - Payment Gateway Integration - Point of Sale (POS) - Price/Margin Management - Pricing Management - Real-Time Data - Receipt Management - Remote Access/Control - Reporting & Statistics - Reporting/Analytics - Reservations Management - Retail Inventory Management - Separate Checks - Table Management - Third-Party Integrations - Touch Screen - Transaction History - Transaction Monitoring ... and 17 more features ## Integrations (25 total) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 Accounting - Salesforce Sales Cloud ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.capterra.co.nz/directory/20052/point-of-sale/software) ## Related Categories - [POS Systems](https://www.capterra.co.nz/directory/20052/point-of-sale/software) - [Food Service Management Software](https://www.capterra.co.nz/directory/20025/food-service-management/software) - [Restaurant Management Software](https://www.capterra.co.nz/directory/20026/restaurant-management/software) - [Inventory Management Software](https://www.capterra.co.nz/directory/30006/inventory-management/software) - [Restaurant POS Software](https://www.capterra.co.nz/directory/30603/restaurant-pos/software) ## Alternatives 1. [Square Point of Sale](https://www.capterra.co.nz/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews) 2. [Clover](https://www.capterra.co.nz/software/166759/clover) — 3.8/5 (583 reviews) 3. [PayPal Point of Sale](https://www.capterra.co.nz/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Boulevard](https://www.capterra.co.nz/software/180087/boulevard) — 4.6/5 (390 reviews) 5. [Shopify POS](https://www.capterra.co.nz/software/205337/shopify-pos) — 4.6/5 (248 reviews) ## Reviews ### "Very Bad Experience" — 1.0/5 > **Kamal** | *29 September 2025* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Ok system found complicated when putting item into menu and also lot of issues while talking to payment terminal. > > **Cons**: Service is really bad specially when closed the business just month ago still following up for canceling the subscription and direct debit called 6 times everyone over the phone promised to help me and confirm once all done but still waiting and its over the month now. > > Very bad since closed the business ----- ### "Another terrible experience with eposnoe" — 1.0/5 > **Mobin** | *4 June 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: there is no pros dealing with this company, you are mislead to think that you are getting a good deal. > > **Cons**: The sales sharks make things sound so good and appear to be very helpful in the beginning, but once you've paid them, they trap you > > Terrible\!\!\!\!\!\!\!you think that they will have some integrity. These people are not professionals at all. ----- ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *9 August 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **Cons**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *3 January 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **Cons**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **Verified Reviewer** | *23 April 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **Cons**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.co.nz/software/152638/epos-now?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/152638/epos-now) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data