15 years helping New Zealand businesses
choose better software

What Is Epos Now?

Easily connect to major online ordering and delivery apps to create new revenue streams using Epos Now’s restaurant POS system. Then, manage in-house operations using complex inventory management down to ingredient level alongside detailed reporting, and management tools.

Who Uses Epos Now?

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (April 2024).

Where can Epos Now be deployed?

Cloud-based
On-premise

About the vendor

  • Epos Now
  • Located in Orlando, US
  • Founded in 2011

Epos Now support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Guernsey, Ireland, Isle of Man and 8 others

Languages

English, Spanish

Epos Now pricing

Starting Price:

US$349.00/one-time
  • No free trial
  • No free version

Epos Now does not have a free version and does not offer a free trial. Epos Now paid version starts at US$349.00/one-time.

Pricing plans get a free trial

About the vendor

  • Epos Now
  • Located in Orlando, US
  • Founded in 2011

Epos Now support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Guernsey, Ireland, Isle of Man and 8 others

Languages

English, Spanish

Epos Now videos and images

Epos Now Software - Epos Now Complete Solution
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Features of Epos Now

  • Access Controls/Permissions
  • Accounting Integration
  • Bar Tab Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customisable Branding
  • Data Security
  • Data Synchronisation
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Bakeries
  • Gift Card Management
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen/Menu Management
  • Loyalty Program
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Online Ordering
  • Online Payments
  • Onsite Printing
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Receipt Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Sales Reports
  • Separate Checks
  • Table Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • eCommerce Management

Epos Now Alternatives - Capterra New Zealand 2021

Meet Dayful, the software that takes the hard work out of scheduling, payments and admin, so you can focus on what matters most to you.
AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.
Cloverleaf cross-maps your team's personality, skills, and culture, and reveals actionable insights about you and your team.
An affordable POS solution that provides a comprehensive set of business management tools needed to successfully run a retail business.
An all-in-one point-of-sale & payments system, Clover integrates the functions of a cash register, card payment terminal, & POS system.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
Square POS is the customizable point-of-sale system built for businesses of all shapes and sizes.
Square powers secure payments even when you dont use a reader. Virtual Terminal for over-the-phone transactions, Invoices and more!
Voted best cannabis POS and inventory solution, powering hundreds of dispensaries, from first-time retailers to multi-location stores.

Reviews of Epos Now

Average score

Overall
3.3
Ease of Use
3.3
Customer Service
3.0
Features
3.3
Value for Money
3.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Damien Paul
Damien Paul
Restaurant Manager in UK
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Helpful after sales

5.0 2 months ago New

Comments: From sales to after sales the service have been meeting my expectations. Their live chat environment is really helpful

Pros:

I love the after sales offered by epos now they have 24 ×7 support which gives me confidence

Cons:

I didnt dislike anything related to eposnow

Epos Now Response

last month

Hello Damien Paul Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now

Kalawna
Owner in Canada
Consumer Goods, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Epos is Getting there.

4.0 2 months ago New

Comments: I'm critical about their POS but after transferring to a more suitable POS for my type of business I returned to Epos as they have far superior customer service and the system is easier to use.

Pros:

The Cost is superior, they have 24/7 support, once they have finished with their programming I'd have to say it will be fantastic.

Cons:

The scanner and the lack of apple compatibility.

Alternatives Considered: Lightspeed and Shopify

Reasons for Choosing Epos Now: I liked the old inventory system you had that you could look at each product group and see the breakdown of products sold. The cost! I'd love to see you bring back the old way of looking at products. It was superior.

Switched From: Cova Dispensary POS

Reasons for Switching to Epos Now: Customer service, familiarity and cost.

Epos Now Response

2 months ago

Hello Kalawna, Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now

Samantha
Director in UK
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Appalling company and terrible equipment

1.0 2 months ago New

Comments: Absolutely shocking. Worlds worst service!

Pros:

Nothing at all this company is shocking in every way

Cons:

Unfortunately I've been stung twice by this company. First time I purchased their software and they didnt support the set up properly, sent me faulty equipment, cut contact once they had my money and overcharged me for support services I never purchased. It took months and months to correct. The second time when I started up my own business I decided to use them reluctantly because it was easy to transfer menus etc across from the old business to the new business. To get the same monthly price I had to pay a year in advance and thats when it went downhill. I paid my money and then the sales advisor [sensitive content hidden] who promised to transfer my menus cut contact and left me with nothing. After weeks of trying to get him to respond and filing complaints the Customer Relations manager with not the correct tech experience attempted to transfer all my menus and lost them all. £200 staff wages menu developing just gone like that! Now the software team are suggesting that menus with sub categories cannot be transferred. What a ridiculous system to set up that cannot thrn be transferred and better still why did no one advise of this before I paid an employee £200 to set up the menus. Now no one is responding to me. Ive paid a years worth of licenses and now got zero service and no till system. Shocking company and the poor service is across the board. Theres plenty other EPOS companies to deal with avoid these money snatchers at all costs as when there are software faults the tech teams are under qualified and just try to wing it regularly making your problems even bigger! AVOID!!

Epos Now Response

2 months ago

Hello Samantha, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. I am keen to help you resolve any outstanding issues. please feel free to reach out to me and my team directly at [email protected]. Thanks again for your share, EposNow.

Jay
Owner in US
Sports, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Affordable and Functional

5.0 2 months ago New

Comments: Been a functional system for my Golf Simulator business with great processing fee rates and the customer service has been very good. My business is a seasonal business from November - March and they were able to suspend my monthly fees when I'm not in business (very accommodating to my business needs!).

Pros:

Payment processing fees were the best I came across when looking for a pos system.

Cons:

Being a European company, some of the lingo is different than the USA.

Epos Now Response

2 months ago

Hello Jay Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now

Timothy
Manager of Sales, Design, Projects in US
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

All Good Thanks

4.0 2 months ago New

Pros:

Ease of Use. Nothing wrong with equipment.

Cons:

Hold Times, Getting in touch with customer service, Delivery of transfer were never as promised.

Epos Now Response

last month

Hello Timothy, Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now