---
description: Learn more about HubSpot CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HubSpot CRM Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [HubSpot CRM](/software/152373/hubspot-crm)

# HubSpot CRM

Canonical: https://www.capterra.co.nz/software/152373/hubspot-crm

Page: 1 / 179\
Next: [Next page](https://www.capterra.co.nz/software/152373/hubspot-crm?page=2)

> Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
> 
> Verdict: Rated **4.5/5** by 4451 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HubSpot CRM?

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4451 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubSpot
- **Location**: Cambridge, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Client Management
- Client Tracking
- Collaboration Tools
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- For Financial Institutions
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Project Management
- Quotes/Estimates
- Real-time Consumer-facing Chat
- Reminders
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integration
- Third-Party Integrations
- Workflow Management

... and 5 more features

## Integrations (199 total)

- 123FormBuilder
- AWeber
- Accelo
- Act\!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution

... and 184 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Construction CRM Software](https://www.capterra.co.nz/directory/30657/construction-crm/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Small Business CRM Software](https://www.capterra.co.nz/directory/31583/small-business-crm/software)
- [Lead Management Software](https://www.capterra.co.nz/directory/30017/lead-management/software)
- [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software)
- [Financial CRM Software](https://www.capterra.co.nz/directory/30562/financial-crm/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [eWay-CRM](https://www.capterra.co.nz/software/152769/eway-crm) — 4.5/5 (820 reviews)

## Reviews

### "Crappy company. Be careful..." — 1.0/5

> **Gareth** | *15 December 2024* | Package/Freight Delivery | Recommendation rating: 1.0/10
> 
> **Pros**: It is a solid CRM. Tracking interactions with potential customers is great.
> 
> **Cons**: You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo). &#10;&#10;Also, they removed features that we had been using since we started, without notice, and without a reduction in cost\! Beware\!
> 
> At first we were excited.. but it turns out they are just another greedy company and don't do anything to help when they are wrong. Disappointing.

-----

### "A good CRM option for small med growing business" — 5.0/5

> **Jonny** | *16 January 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to figure out. Works much better than Google Sheets\!
> 
> **Cons**: Lots of features to try to learn to understand. Can be overwhelming. CRM part was easy enough to figure out and customise
> 
> Great, would recommend. Good user interface once you get used to it. Lots of customisation options.

-----

### "Better CRMs out there for the price - overpriced for basic functions" — 1.0/5

> **Emily** | *25 November 2024* | Information Services | Recommendation rating: 0.0/10
> 
> **Pros**: Good for sequencing is the main use case otherwise very basic crm
> 
> **Cons**: costs an arm and a leg, they auto upgrade your billing and won’t downgrade until annual renewal
> 
> Not great, overly focused on charging for everything

-----

### "Best CRM to manage your contacts" — 5.0/5

> **Daniel** | *1 August 2024* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: Its a great system to capture contact information and have all the records in one place.
> 
> **Cons**: The connection with Outlook is not great, it keeps logging out. If you do not check daily, you may miss information logged in that contact.
> 
> We use as the entry point for all new customers. We created a contact form on HubSpot and use this form in our tablet to record all new customers. From that we manage the relationship inside HubSpot with Outlook.

-----

### "A great free CRM tool" — 5.0/5

> **Verified Reviewer** | *17 December 2018* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: HubSpot is probably the best entry level CRM software out there. It has all the basic features that meet majority of our needs. The interface is very simple to learn so it's great even if you haven't used a CRM system before.
> 
> **Cons**: Even it's free for CRM, it costs heaps when you want to do something with your CRM like marketing etc. I guess that's how they make the money.

-----

Page: 1 / 179\
Next: [Next page](https://www.capterra.co.nz/software/152373/hubspot-crm?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/152373/hubspot-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/152373/hubspot-crm> |
| de-AT | <https://www.capterra.at/software/152373/hubspot-crm> |
| de-CH | <https://www.capterra.ch/software/152373/hubspot-crm> |
| en | <https://www.capterra.com/p/152373/HubSpot-CRM/> |
| en-AE | <https://www.capterra.ae/software/152373/hubspot-crm> |
| en-AU | <https://www.capterra.com.au/software/152373/hubspot-crm> |
| en-CA | <https://www.capterra.ca/software/152373/hubspot-crm> |
| en-GB | <https://www.capterra.co.uk/software/152373/hubspot-crm> |
| en-IE | <https://www.capterra.ie/software/152373/hubspot-crm> |
| en-IL | <https://www.capterra.co.il/software/152373/hubspot-crm> |
| en-IN | <https://www.capterra.in/software/152373/hubspot-crm> |
| en-NZ | <https://www.capterra.co.nz/software/152373/hubspot-crm> |
| en-SG | <https://www.capterra.com.sg/software/152373/hubspot-crm> |
| en-ZA | <https://www.capterra.co.za/software/152373/hubspot-crm> |
| es | <https://www.capterra.es/software/152373/hubspot-crm> |
| es-AR | <https://www.capterra.com.ar/software/152373/hubspot-crm> |
| es-CL | <https://www.capterra.cl/software/152373/hubspot-crm> |
| es-CO | <https://www.capterra.co/software/152373/hubspot-crm> |
| es-CR | <https://www.capterra.co.cr/software/152373/hubspot-crm> |
| es-DO | <https://www.capterra.do/software/152373/hubspot-crm> |
| es-EC | <https://www.capterra.ec/software/152373/hubspot-crm> |
| es-MX | <https://www.capterra.mx/software/152373/hubspot-crm> |
| es-PA | <https://www.capterra.com.pa/software/152373/hubspot-crm> |
| es-PE | <https://www.capterra.pe/software/152373/hubspot-crm> |
| fr | <https://www.capterra.fr/software/152373/hubspot-crm> |
| fr-BE | <https://fr.capterra.be/software/152373/hubspot-crm> |
| fr-CA | <https://fr.capterra.ca/software/152373/hubspot-crm> |
| fr-LU | <https://www.capterra.lu/software/152373/hubspot-crm> |
| it | <https://www.capterra.it/software/152373/hubspot-crm> |
| ja | <https://www.capterra.jp/software/152373/hubspot-crm> |
| nl | <https://www.capterra.nl/software/152373/hubspot-crm> |
| nl-BE | <https://www.capterra.be/software/152373/hubspot-crm> |
| pt | <https://www.capterra.com.br/software/152373/hubspot-crm> |
| pt-PT | <https://www.capterra.pt/software/152373/hubspot-crm> |
| sv | <https://www.capterra.se/software/152373/hubspot-crm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"HubSpot CRM","description":"HubSpot customer relationship management (CRM) tool is built for companies that want to spend less time logging data. It keeps all contacts in one centralized, customizable database. And teams can see everything about a lead in one place; no more digging through inboxes to find information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a5bf5af9-4a69-477a-9968-fdb5d9299f9e.webp","url":"https://www.capterra.co.nz/software/152373/hubspot-crm","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/152373/hubspot-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4451},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/152373/hubspot-crm#faqs","mainEntity":[{"name":"What Is HubSpot CRM?","@type":"Question","acceptedAnswer":{"text":"HubSpot customer relationship management (CRM) tool is built for companies that want to spend less time logging data. It keeps all contacts in one centralized, customizable database. And teams can see everything about a lead in one place; no more digging through inboxes to find information.","@type":"Answer"}},{"name":"Who Uses HubSpot CRM?","@type":"Question","acceptedAnswer":{"text":"The HubSpot CRM is built for growing teams to attract, engage and delight customers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/30657/construction-crm/software","@type":"ListItem"},{"name":"HubSpot CRM","position":3,"item":"/software/152373/hubspot-crm","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/152373/hubspot-crm#breadcrumblist"}]}
</script>
