---
description: Learn more about HubSpot CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: HubSpot CRM Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [HubSpot CRM](/software/152373/hubspot-crm)

# HubSpot CRM

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> Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
> 
> Verdict: Rated **4.5/5** by 4491 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HubSpot CRM?

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4491 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubSpot
- **Location**: Cambridge, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Batch Processing
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Prioritisation
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integration
- Third-Party Integrations
- Workflow Management

## Integrations (195 total)

- 123FormBuilder
- AWeber
- Accelo
- Act\!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution

... and 180 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Construction CRM Software](https://www.capterra.co.nz/directory/30657/construction-crm/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Small Business CRM Software](https://www.capterra.co.nz/directory/31583/small-business-crm/software)
- [Lead Management Software](https://www.capterra.co.nz/directory/30017/lead-management/software)
- [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software)
- [Financial CRM Software](https://www.capterra.co.nz/directory/30562/financial-crm/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18812 reviews)
4. [Kylas Sales CRM](https://www.capterra.co.nz/software/210630/kylas) — 4.8/5 (629 reviews)
5. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5860 reviews)

## Reviews

### "A good CRM option for small med growing business" — 5.0/5

> **Jonny** | *16 January 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to figure out. Works much better than Google Sheets\!
> 
> **Cons**: Lots of features to try to learn to understand. Can be overwhelming. CRM part was easy enough to figure out and customise
> 
> Great, would recommend. Good user interface once you get used to it. Lots of customisation options.

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### "Crappy company. Be careful..." — 1.0/5

> **Gareth** | *15 December 2024* | Package/Freight Delivery | Recommendation rating: 1.0/10
> 
> **Pros**: It is a solid CRM. Tracking interactions with potential customers is great.
> 
> **Cons**: You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo). &#10;&#10;Also, they removed features that we had been using since we started, without notice, and without a reduction in cost\! Beware\!
> 
> At first we were excited.. but it turns out they are just another greedy company and don't do anything to help when they are wrong. Disappointing.

-----

### "Better CRMs out there for the price - overpriced for basic functions" — 1.0/5

> **Emily** | *25 November 2024* | Information Services | Recommendation rating: 0.0/10
> 
> **Pros**: Good for sequencing is the main use case otherwise very basic crm
> 
> **Cons**: costs an arm and a leg, they auto upgrade your billing and won’t downgrade until annual renewal
> 
> Not great, overly focused on charging for everything

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### "A great free CRM tool" — 5.0/5

> **Verified Reviewer** | *17 December 2018* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: HubSpot is probably the best entry level CRM software out there. It has all the basic features that meet majority of our needs. The interface is very simple to learn so it's great even if you haven't used a CRM system before.
> 
> **Cons**: Even it's free for CRM, it costs heaps when you want to do something with your CRM like marketing etc. I guess that's how they make the money.

-----

### "Best CRM in the business" — 5.0/5

> **Eric** | *3 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is such a handy platform and has great features to manage sales activities as well as admin. Really reliable CRM.
> 
> **Cons**: The company duplicates etc. It just gets very messy sometimes and to be honest I wish it was a little easier to organise or at least there was a way to clean it up because otherwise the system itself is flawless.
> 
> Great CRM with lots of free training and useful certifications. It Just a great platform overall for managing company activities.

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## Links

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