Document Control

Who Uses Document Control?

Healthcare facilities including laboratories, entire hospitals, clinics, physician's offices, and more.

What Is Document Control?

Cloud-Based Document Control Solution for Hospitals: MediaLab meets your compliance and security requirements, saves time and energy, and manages your entire document lifecycle - all with paperless documentation. Employees access applicable documents effortlessly, reducing wasted time searching for policies & procedures. Attestations of understanding are collected and stored with rapid retrieval during audits.

Document Control Details

MediaLab

https://www.medialabinc.net/

Founded 1995

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Starting price

US$625.00/month
US$35.00/month
US$300.00/month
US$1,500.00

Free Version

Free Version Yes
Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Document Control deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • Live Online
  • Webinars
  • Documentation

Document Control Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Change Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • File Management
  • Forms Management
  • Full Text Search
  • Incident Management
  • Multiple Format Support
  • Periodic Review
  • Quality Control
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Secure Data Storage
  • Supplier Management
  • Task Management
  • Third Party Integrations
  • Traceability
  • Training Management
  • Version Control
  • Workflow Management

View full list of Document Control Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Offline Access
  • Optical Character Recognition
  • Projections
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Document Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Calibration Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Customer Database
  • Customisable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Digital Signature
  • Document Management
  • Document Storage
  • EDI
  • EMR/EHR
  • Electronic Signature
  • Fax Management
  • HIPAA Compliant
  • Inventory Management
  • Inventory Tracking
  • Lab Instruments Integration
  • Lab Order Management
  • Order Management
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sample Management
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Summary Reports
  • Template Management
  • Test Panels
  • Third Party Integrations
  • Workflow Management

View full list of Medical Lab Software

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Document Control Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.1
Customer Service 4.5
Features 4.3
Value for Money 4.5

Review software

Share your experiences with other software buyers.

Write a Review!
Bertrand B.
Laboratory Manager
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/05/2018

"MediaLab is a great product for document control, it can be cumbersome to move around the documents."

Comments: inspection proofing for all of our inspections as well as the ability to hold and maintain numerous policies and procedures.

Pros: I like that the software is able to maintain the hundreds of policies and procedures our hospital laboratory has to maintain. One of the best features is the CAP Inspection readiness, this has often kept us in line with what our inspectors are looking for.

Cons: I dislike the clunkiness of the software, it can be cumbersome to move procedures around manuals, its difficult to remove from one manual and place in another. Linking procedures is often difficult and some times time consuming as well.

  • Reviewer Source 
  • Reviewed on 23/05/2018
Zane A.
Chief, Hematology Lab Section
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 9/11/2018

"Easy, Practical and Customizable Electronic Document Management System at a Great Value"

Comments: We have been transitioning from an older system using word documents kept in a secure drive. MediaLab has offered the ability to collaborate on document revisions, securely track document changes, and feel more assured that only the most current version of each document is in use. We can also see at-a-glance what documents exist as approved, in-review or needing update and can see usage reports to know which are most valuable. Feedback from custom quiz success rates allows us to improve how documents (or quizzes) are written. The system also allows for remote access, which is essential to making it available wherever you are that has internet connectivity.

Pros: MediaLab is an easy-to-learn and robust, yet simple-to-use and maintain electronic document management system. It simplifies the document control process and allows users a variety of paths to manage their laboratory documents, including policies, processes and procedures, forms references and much more. The user interface is intuitive, and allows users to quickly access the information that they need through searchable documents. The software keeps track of previous document versions and actions, optionally allows the printing of controlled copies and makes document approval and review a snap. There is also an option to generate customizable quizzes that can be used to verify personnel have read the salient points of each new or revised document and this can double in its use as a part of competency assessment. Site management is also intuitive and comes with extensive accessible help for those with minimal background in website management. The downloadable back-ups are invaluable. The customer service has been outstanding! If you need an easy-to-use, practical and customizable electronic document management system at a great value, I highly recommend this product.

Cons: Nothing! If I had one wish for this product, it would be to expand its functionality with portable tablet devices. That could make it even easier to keep at the testing bench.

  • Reviewer Source 
  • Reviewed on 9/11/2018
Heather W.
Laboratory Manager
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 24/05/2018

"Overall, positive. Becoming more proficient as I become more familiar."

Pros: Inspection proof: I like that our CAP checklist is imported and it is easy to link procedures to it. We will see how good it is during our upcoming CAP inspection. This will be our first inspection using Media Lab software.

Cons: There is definitely a learning curve with this product. There are some features "hidden" in places that don't seem logical to me. The interface is a little "old school" looking, but maybe that's why it's so cheap. I don't even know where to begin with Compass.

  • Reviewer Source 
  • Reviewed on 24/05/2018
Kris A.
Quality Manager
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/06/2016

"Very satisfied user!"

Comments: I have used several Document Management systems. This is by far the easiest to use. I meets all our regulatory requirements. The support in both setting up the system and ongoing has been wonderful. Any requests have been quickly dealt with. Also, they are very open to suggested changes. We have been so pleased with the Document Management system and are now adding on additional programs, such as Compass and Inspection Proof

Pros: You really can't make a mistake in using the system. I particularly like that you can assign users to review the documents and track their usage. Also, it's very easy to send comments back and for to users, for example if a change is requested or a typo is noted. We have staff that are not the best at using computers and this program has been very easy for them to use.
We feel that for the first time that our documents are usable, accurate and great tool to train our staff to.

Cons: No Cons at all. Just recommend taking the time to write and format your documents prior to checking them into the system. This will make the process much smoother.

  • Reviewer Source 
  • Reviewed on 10/06/2016
Heather F.
Quality Assurance Manager
Biotechnology, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/05/2018

"We are a small to medium business, and this solution fits our needs perfectly."

Comments: MediaLab Document Control allows EyeKor the flexibility it needs for reviewing, approving, assigning, tracking, approving controlled documents. It fits seamlessly within our existing systems.

Pros: This is an affordable, versatile solution, that aids in keeping all training documentation in compliance. EyeKor uses it to approve training documentation, SOPs, and manage project specific training. It manages all sizes of groups that needs training with easy and the needed flexibility for our company.

Cons: Sometimes there are too many ways to do things, or options to do things are buried too deep. I do not like that I can not require training on minor versions of documents. Many documents I receive externally, I cannot determine how they number, and then numbering on the document does not match the MediaLab number.

  • Reviewer Source 
  • Reviewed on 22/05/2018