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What Is SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a complete enterprise resource planning (ERP) system with built-in intelligent technologies, including AI, machine learning, and advanced analytics. It helps companies adopt new business models, manage business change at speed, orchestrate internal and external resources, and use the predictive power of AI. Benefit from tight, native integration between processes, industry depth, and a consistent in-memory data model.

Who Uses SAP S/4HANA Cloud?

SAP S/4HANA Cloud is designed for fast-growing mid-sized companies to large enterprises, in all industries, offering deep and broad functionality combined with a high degree of flexibility.

SAP S/4HANA Cloud Software - SAP S/4HANA Cloud cash position
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Reviews of SAP S/4HANA Cloud

Average score

Overall
4.4
Ease of Use
3.8
Customer Service
4.0
Features
4.3
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kemal
Kemal
Co-Founder in Türkiye
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

SAP Review

4.0 10 months ago

Comments: My overall experience with SAP S/4HANA Cloud is excellent. I hope they maintain this quality.

Pros:

The interface is very clear. I've been looking for a program like this for a long time. I definitely recommend.

Cons:

Sometimes it can be difficult to reach customer service. Sometimes the program may slow down.

Mayur
Warehouse Executive in India
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great ERP solution to simplify business processes and boost productivity

5.0 4 months ago

Comments: My overall experience with SAP S/4 HANA Cloud is great. It offers you scalability, higher availability, and great disaster management.

Pros:

1) It offers you flexibility and scalability. You can choose the best subscription plan for your business as per requirement. 2) Another benefit of SAP S/4 HANA Cloud is that it periodically provides you an innovation cycle. So you get access early access to new technologies and developments. 3) It lets you simplify business processes and helps you to drive digital transformation. 4) It facilitates higher availability as well as great disaster management.

Cons:

We never encountered any problem with SAP S/4 HANA Cloud till now.

Doug
IT and Customer Support in US
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Why do we still suffer this program?

1.0 6 months ago

Comments: The overall experience is not great. It's a game of mental gymnastics every time I need to use the program, having to memorize a specific order of oddly placed button clicks to accomplish simple tasks. Our clients who use SAP always speak in SAP-jargon and somehow expect us to understand them, making the experience worse.

Pros:

It was slightly better than SAP 3 or whatever the native desktop app we switched from was. It has okay customization options so you can remove some unused buttons, but that was the only improvement.

Cons:

I honestly dread hearing that we are taking on a new client that uses SAP. Sure, SAP can be a powerful tool and has a lot of features, but it is too overwhelming. You need a weeklong course to just understand the basics of this program. Every function (and there are SO MANY) is not clearly labeled, instead using some alpha-numeric code (VL02, MIGO, etc), or a title that doesn't really match what it is you are trying to do. I've never used a program that takes so many button clicks to accomplish simple tasks like printing a Bill of Lading. The UI is extremely outdated.

NIKHIL
Senior Executive in India
Retail, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamlining Retail Supply chains with SAP S/4HANA

4.0 last year

Pros:

SAP S/4HANA offers immediate visibility into inventory, demand, and supplier performance, optimizing inventory management and reducing stockouts, while seamlessly integrating procurement, production, warehousing, and distributions, fostering, collaboration, and streamlining.

Cons:

Complex implementation is one of the major cons, it demands careful planning, skilled personnel, and substantial training investment. There are more challenges while comes to customizing SAP S/4 HANA compared to SAP MM .

Velda
Calibration Tech in US
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

A must have for your business

5.0 6 months ago

Pros:

I love the convenience of being able to track inventory, cost, quality plans and so much more all in the same application

Cons:

Getting comfortable with the layout and then BOOM an update