Who Uses Sync?

Apparel & Footwear Brands, Distributors, Retailers, Manufacturers & Sourcing companies.

What Is Sync?

Sync is a fully integrated PLM & ERP apparel software system designed specifically for Apparel & Footwear! Sync includes 22 modules to manage the entire product life-cycle. Sync includes a B2B module for sales reps, PLM & integrates with 50+ systems including Shipstation, Shopify, Magento, QuickBooks, Xero, Sage, UPS, FedEx, USPS, 3PL's, WooCommerce & Avalara. Its the most comprehensive ERP software system for apparel & its loved by customers all over the world. Contact us for a free demo!

Sync Details

iSyncSolutions

http://www.syncplm.com/

Founded 2005

Sync PLM
Sync Mobile Dashboards
Sync Inventory
Sync B2B
Sync Production Planning
Sync video
Sync PLM-thumb
Sync Mobile Dashboards-thumb
Sync Inventory-thumb
Sync B2B-thumb
Sync Production Planning-thumb

Sync pricing overview

Sync does not have a free version. Sync paid version starts at US$100.00/month.


Starting Price

US$100.00/month

Pricing Details

For pricing information, contact Sync directly.

Free Version

No

Sync deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Sync Features

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Cataloguing/Categorisation
  • Collaboration Tools
  • Communication Management
  • Customer Database
  • Customisable Reports
  • Customizable Fields
  • Distribution Management
  • Electronic Payments
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Management
  • Lifecycle Management
  • Materials Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Planning Tools
  • Price / Margin Management
  • Product Management
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

View full list of Apparel Management Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Contract/License Management
  • Customer Database
  • Customisable Reports
  • Distribution Management
  • Document Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • HR Management
  • Integrated Business Operations
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manufacturing Planning
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Warehouse Management
  • Workflow Management

View full list of ERP Systems

  • API
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Approval Process Control
  • Billing & Invoicing
  • Bills of Material
  • CAD Tools
  • Cataloguing/Categorisation
  • Charting
  • Collaboration Tools
  • Colour Matching
  • Commission Management
  • Communication Management
  • Customizable Fields
  • Data Import/Export
  • Distribution Management
  • Drag & Drop
  • EDI
  • Fabric Matching
  • Fashion Illustrations
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lifecycle Management
  • Multi-Channel Management
  • Order Entry
  • Order Tracking
  • Pattern Grading
  • Pattern Layout / Print / Cut
  • Pattern, Colour & Art Storage
  • Presentation Tools
  • Price / Margin Management
  • Product Catalog
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Reporting & Statistics
  • Sales Orders
  • Sales Trend Analysis
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Template Management
  • Textile Pattern Design
  • Third Party Integrations
  • Workflow Management
  • eCommerce Management

View full list of Fashion Design and Production Software

Sync Alternatives - Capterra New Zealand 2021

More Sync alternatives

Sync Reviews

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.6
Customer Service 4.9
Features 4.8
Value for Money 4.8

Review software

Share your experiences with other software buyers.

Write a Review!
Robert T.
Share Holding GM
Textiles, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/01/2019

"Flexible and Customized"

Comments: I think I can happily say we are running a like a well oiled machine now days, the few things that we are changing or developing are most to keep with the latest technologies of the time or upgrading to newer ways of doing things, or building a new fancy report. I would say my experience with sync has been great and will continue to be great for years to come, I have a great relationship with sync and look forward to new developments in the program to improve what already has been improved. The current state of all procedures are not set in stone, continuous improvement is what sync knows we are all about.

Pros: The fact that the sync team bends the software to suit your business. The package slowly changes and adapts to your business. There are big development updates that often bring in updates that you didn't know you needed however streamline your work flow further than you thought possible. Just recently Sync have developed a program for my company to scan jobs through the plant with a live immediate update to the server. it's been 5 years and to this day we have had no downtime, I can tell you which roll of fabric we used 5 years ago for the the garment you bring me today and it's full history this is where it gets interesting, where using history to predict the future of your business. I often use sync's data to forecast stock levels as well as tell the customer what they used before and help build a holding level for them going forward often to the customers surprise that we using data from so far back. I have appreciated that I have had a contact person who knows our system as well as we do, having a one stop person on speed dial goes a long way.

Cons: Early stages there were a few aspects that I would like changed however that would require the core system to change, these are all things of the past now days. I honestly believe you need a dedicated Sync admin on site, I was this person however if your company does not have a dedicated Sync admin or buy in from management to drive the system in, this could lead to a messy system. Capture bad data and you will get bad data out. changing what people have been doing or capturing over the past years to the new system will be your biggest challenge, people don't like change. (not really a con, this change is worth it if staff buy in) however this could be a challenge, with sync people are the biggest variable.

Vendor Response

by iSyncSolutions on 30/01/2019

Thanks Rob for the great review. It¿s been a pleasure working with you & the company. We've also learnt a lot from you & the team. It¿s been a great experience & I look forward to building on our relationship by continually improving Sync to exceed your expectations!

  • Reviewer Source 
  • Reviewed on 29/01/2019
Malcolm P.
Operations Manager
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/01/2019

"My experiences with Sync"

Comments: Extremely good and all my needs are met , they are an example other software vendors need to follow in terms of customer service

Pros: * Ease of use
* Guidance and training provided
* Ability to fulfil most functionality I require
* Exceptional customer service
* Quick and economical turn around of new reports
* Data integrity , I cannot recall one incident of issues with data integrity

Cons: * There are one are two screens that are not as intuitive as could be , once you know what to do very easy , but if one had never worked in that screen you would not be able to proceed without training .

Vendor Response

by iSyncSolutions on 1/02/2019

Hi Malcolm,
Thanks for the great review & feedback. We aim to provide 99.997% guaranteed up time. I¿m glad that you have experienced the exceptional Data integrity in Sync. It is of utmost important to us to ensure that you can 100% rely on the information & reports provided by Sync.

I¿m glad to hear that you see Sync as a positive example in the software industry & we will continue to try our hardest to provide the best service possible.

  • Reviewer Source 
  • Reviewed on 30/01/2019
Tangeka P.
Owner
Apparel & Fashion, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 26/02/2021

"Great support for a great product"

Comments: Our team is happy with this software and it has met and exceeded our needs. It is still a bit early for us, but we feel confident in it's performance thus far.

Pros: Customer service is superior! Any issues that have ever arised have been addressed and further education and support is always provided. The software itself is not difficult to use, and was easy to integrate into our existing systems

Cons: No real cons. The customer service is helpful and resourceful but can be a bit slow to respond. But when you can get in contact with someone you always get what you need and more

  • Reviewer Source 
  • Reviewed on 26/02/2021
Felicity F.
Logistics Manager
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/01/2019

"Our company is Manufacturing and Retail Driven."

Comments: The reporting and system efficiency is of the highest quality.
The staff are friendly and knowledgeable.

Pros: Due to the nature of our business, the Sync systems are able to achieve offshore manufacturing with minimal errors. Part of our manufacturing is in non English speaking countries and they are achieving the desired result. Our requirements are met 100%.
Our processes are user friendly, efficient and ensure full trace-ability at all times.
We use Sync for all our raw materials processing, full manufacturing processes, finished goods processing, distribution, web sales (including online) to our Finance integration.

Cons: As the Company Sync administrator I cannot fault the system in any way.
We have the support of efficient and professional service from the local office if required.

Vendor Response

by iSyncSolutions on 30/01/2019

Thanks Felicty for your review. We thoroughly enjoy working with you & the team.

  • Reviewer Source 
  • Reviewed on 29/01/2019
Dewald L.
Production and Manufacturing Director
Apparel & Fashion, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/01/2019

"Sync review"

Comments: Stand out operational system with great support and product development. Very happy with the system and will highly recommend the use in the industry.

Pros: Software is very user friendly and allows one to see the detail and to get a overall view of the operational activities. Support is of the highest quality and the development team are are very willing and capable with customized reports. The whole operational process can be done on one platform in an industry with many variables and diverse BOM's. The software platform is very consistent with no downtime and virtually no errors in data integrity. Extremely functional and reliable operational system.

Cons: Terminology in the industry is a problem and thus some descriptions/terminology is difficult to understand at first.

  • Reviewer Source 
  • Reviewed on 30/01/2019