Who Uses Peakon?

Peakon believes people should always come first. Without great people, you can't have a great company with happy customers

What Is Peakon?

Peakon is an employee success platform that converts feedback into insights you can put to work. Make it easy for employees to voice their perspectives without being overwhelmed by questions. Build a robust and accurate dataset that you can use to provide your people leaders with recommended actions and real-time insights about their team. Contextualised benchmarks provide a realistic view of your progress against your industry, as well as teams of a similar size and makeup.

Peakon Details

Peakon

https://peakon.com/

Founded 2014

Peakon Pricing Overview

Peakon does not have a free version but does offer a free trial. Peakon paid version starts at US$5,000.00.

Starting Price

US$5,000.00
See pricing details

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Peakon Features

Employee Engagement Software
Benchmarking
Employee Recognition
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Job Description Management
Orientation Workflow Management
Self Service Portal
Task Management
Training Management
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting
Individual Development Plans
Onboarding
Performance Management
Recruitment Management
Succession Planning
Training Management

Peakon Reviews

Showing 5 of 30 reviews

Overall
4.8/5
Ease of Use
4.8/5
Customer Service
4.9/5
Features
4.7/5
Value for Money
4.6/5
Phillip B.
Insights & System Leader
Hospital & Health Care, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/02/2020

"Peakon - best of the best for engagement"

Pros: Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received.
One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

Cons: There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

  • Reviewer Source 
  • Reviewed on 11/02/2020
Crystal D.
Interim HR Project Mgr
Consumer Services, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 4/12/2017

"Peakon is a very insightful, effortless and customized tool"

Comments: real-time employee engagement/pulse data
Heat map analysis that allows us to get targeted on populations that need attention
automatic assignment of manager access
quick reference tools
benchmarks against the industry
the ability to level-set against certain benchmarks, such as time in position

Pros: The ease of use and roll-out to our management community.
Real-time employee pulse data
Flexibility of the features, from questions, to survey and question frequency and set-up
The on-going developments, enhancements
This is not part of the software- but the support from Peakon has been phenomenal. Quick response time and insightful as they describe what we're looking for and they help us land the vision and execution. During set-up, our account rep was flexible with her time in accommodating our global timezones. When we were assigned a new account rep, there was a warm handover and the service has continued at its high level. Working with the Commercial side on expanding our subscription was also streamlined and without headache. It was straight-forward and our account rep was able to clearly explain the features, benefits and value of the subscription. She was so articulate in pitching the features and benefits, I was able to get an instant approval from our Finance Director.

Cons: There isn't anything we don't like. We did ask for a custom one-off survey design, which Peakon was not able to do. However, they asked questions and offered an alternative that more so aligned to our objectives and what we were trying to achieve.

  • Reviewer Source 
  • Reviewed on 4/12/2017
Adrian B.
Senior HR Business Partner
201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 24/11/2017

"Recently started using this platform "

Comments: Ease of use

Pros: The ability to pinpoint areas of the business and what priorities are required by each area. Allowing the managers to own the data.

Cons: It would useful if you were able to produce an additional company level group under the schedules element.

  • Reviewer Source 
  • Reviewed on 24/11/2017
Michael W.
Senior HR Officer
Legal Services, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 9/03/2020

"An intuitive and innovative engagement tool. "

Comments: A professional, exciting company to deal with. They are always looking for new and innovative ideas and we feel like we are with them on the journey.

Pros: It was very easy to set up and to maintain. The senior management team get so much useful data bot micro and macro.

Cons: Sometimes there are so many new features that its not easy to keep up or be aware of how they can be used in your workplace.

  • Reviewer Source 
  • Reviewed on 9/03/2020
Aaron B.
HR Business Analyst
Nonprofit Organisation Management, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 4/03/2020

"Incredible tool"

Comments: Extremely positive. Without this product the organisation would have taken a different route which wouldn't have potentially put as much focus on the employees. The assistance I receive, especially from [SENSITIVE CONTENT HIDDEN], is fantastic and I couldn't thank him enough for everything he has done us.

Pros: This system is so easy to use, and gives such a great level of detail. This has helped our line managers take responsibility for the engagement of the teams, and is now spoken about with great positivity.

Cons: I would like to see more analytics on usage from line managers, this has begun but I think there can be more. I would also like to see more assistance in how to write employee engagement strategies.

  • Reviewer Source 
  • Reviewed on 4/03/2020