--- description: Learn more about Lucky Orange price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Product Analytics Tools](/directory/32915/product-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.co.nz/software/150695/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.capterra.co.nz/software/150695/lucky-orange?page=2) > AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more. > > Verdict: Rated **4.7/5** by 260 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lucky Orange? Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 260 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - Access Controls/Permissions - Alerts/Notifications - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - Campaign Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customer History - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Templates - Data Import/Export - Data Visualisation - Drag & Drop - Engagement Tracking - Event Logs - Feedback Management - Funnel Analysis - Heatmaps - Live Chat - Multi-Channel Data Collection - Multi-Language - Offline Form - Performance Metrics - Proactive Chat - Real-Time Analytics - Real-Time Monitoring - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Scroll Maps - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Time on Site Tracking - Transcripts/Chat History - Transfers/Routing - Usability Testing - User Interaction Tracking - User Journeys - User Research Analysis - Visual Analytics - Web Traffic Reporting - Website Analytics ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Product Analytics Tools](https://www.capterra.co.nz/directory/32915/product-analytics/software) ## Related Categories - [Web Analytics Tools](https://www.capterra.co.nz/directory/30073/web-analytics/software) - [Heatmap Tools](https://www.capterra.co.nz/directory/30977/heatmap/software) - [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software) - [Website Monitoring Software](https://www.capterra.co.nz/directory/10021/website-monitoring/software) - [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software) ## Alternatives 1. [New Relic](https://www.capterra.co.nz/software/118128/new-relic) — 4.5/5 (195 reviews) 2. [Screpy](https://www.capterra.co.nz/software/209021/screpy) — 4.8/5 (236 reviews) 3. [Hotjar](https://www.capterra.co.nz/software/163516/hotjar) — 4.6/5 (539 reviews) 4. [Datadog](https://www.capterra.co.nz/software/135453/datadog-cloud-monitoring) — 4.6/5 (358 reviews) 5. [Microsoft Clarity](https://www.capterra.co.nz/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews) ## Reviews ### "Its ok, but not Great" — 3.0/5 > **Vicki** | *6 July 2025* | Wholesale | Recommendation rating: 3.0/10 > > **Pros**: I like how you can see page specific information and see exactly when customers are using your site and what fot. > > **Cons**: Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. > > It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. ----- ### "A must have for any store" — 4.0/5 > **Callum** | *29 April 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Having enough features to be usable on the free version to give you a good idea on what you may be paying for with the full version. The display is intuitive and watching recordings back is very easy- which is what I was hoping to get with this app. > > **Cons**: You get a lot of notifications off the bat, I have since turned most of them off but daily reports seems a little too much to begin with. A weekly report seems okay, but if there is any data you want to see I don't see why customers wouldn't just check on the app as opposed to rely on daily/weekly reports. I would also probably prefer to pay 10 dollars for 200 visitors a month, $20 seems quite a bit for the first plan, and 100 visitors a month is also not many- I wish there was a middle-ground. > > Very positive, I think there are a lot of valuable features this app offers compared to other view tracking apps and the plans seem reasonable for their price. ----- ### "Great product" — 5.0/5 > **Alakh** | *28 May 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The daily reports that we receive gives a great overview. > > **Cons**: Nothing that we have least liked about the lucky orange so far, great add on. ----- ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *25 February 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **Cons**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- ### "Quick setup and User-friendly are the keywords here\!" — 5.0/5 > **Wyosetti** | *11 March 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Lucky Orange was extremely easy to setup. It was also very user friendly so I was able to get started, look at the analytics and watch online visitor sessions almost immediately. > > **Cons**: I can't say that I've come up against any cons quite yet but one thing to note pricing is structured based on how many monthly sessions you'd like captured per month. At the rate that our own website is going, we'll definitely hit the 10,000 monthly sessions that was recommended, which means we'll have to be cognizant of the monthly subscription fees. > > Lucky Orange is a great tool\! It's probably the most user friendly and visually appealing that I've tried so far. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.nz/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data