Panopta

Panopta

by Panopta

Who Uses Panopta?

DevOps engineers, Managed Service Providers, Hosting companies, e-commerce, SaaS, and Enterprise tier companies.

What Is Panopta?

A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

Panopta Details

Panopta

http://www.panopta.com/

Founded 2007

Panopta Pricing Overview

Panopta does not have a free version but does offer a free trial. Panopta paid version starts at US$6.00/month.

Starting Price

US$6.00/month

Pricing Details

Pricing is based on per instance per month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Panopta Features

IT Management Software

Vendor has not completed this information.

Vendor has not completed this information.

Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
Reporting/Analytics
SLA Monitoring
Bandwidth Monitoring
Baseline Manager
Dashboard
IP Address Monitoring
Internet Usage Monitoring
Network Diagnosis
Network Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Alerts/Notifications
Availability Testing
Event Logs
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Panopta Reviews

Showing 5 of 57 reviews

Overall
4.5/5
Ease of Use
4.3/5
Customer Service
4.6/5
Features
4.4/5
Value for Money
4.4/5
Verified Reviewer
Adjunct Faculty - College of Business & Economics
Higher Education, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/12/2018

"Quick setup and relatively easy monitorying"

Comments: Overall they have been great to work with

Pros: Panopta’s support was very helpful in getting us up and running. So far it has been able to scale with our infrastrutures and is very user friendly when it comes to monitoring.

Cons: We've had some false positive alerts, but haven't had those in a while so we think it was a bug that they fixed or we didn't have it configured properly out the gate.

  • Reviewer Source 
  • Reviewed on 12/12/2018
Rafe H.
VP Engineering
Financial Services, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/12/2016

"Solid, reliable and configurable monitoring and alerting solution"

Comments: We started using Panopta over a year ago after having continual problems with some of the other better-known monitoring solutions; continual false-negative reports and convoluted interfaces were causing continual problems for us. Panopta's service has proven to be very reliable, allowing us to configure the points from which our servers are monitored which mean we're getting alerts from regions very close to our users, and we've been able to extend this past simple 'ping' type tests. Their alerting services are easily configurable and adaptable, meaning our staff receives alerts promptly when necessary. We have also had no issues with simple integrations via API to any services we've wanted so far. A couple of times we haven't been able to figure out issues on our own their support has proven to be very fast to respond and diligent with following up on any lingering concerns. Happy to recommend Panopta to anyone looking for a reliable, robust monitoring solution.

Pros: Ease of use; reliability; configurability; alerting systems; easily integrated with other systems

Cons: They don't have as many 'out of the box' integrations as some of the better-known solutions, however, it hasn't proven to be a big hurdle with a little work.

  • Reviewer Source 
  • Reviewed on 15/12/2016
Karl H.
Technical Director
Internet, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 6/12/2016

"Solid performance, mostly"

Comments: Overall we're happy - all outages seem to be notified. The issue we do have is false notifications, that tend to wake up engineers in the middle of the night for no reason.

Pros: Mostly accurate

Cons: False positives.

  • Reviewer Source 
  • Reviewed on 6/12/2016
Andy F.
CTO
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 6/12/2016

"Just the right amount of monitoring"

Comments: We use Panopta as our front-line monitoring system at Nutshell, a SaaS product. In particular, we needed a tool that would notify the team via phone call, for late-night coverage. Panopta made this easy. We struggled with the iPhone app at first, but they've launched a new version which works great for us. It's nice to get an iPhone notification as a heads-up before we escalate to phone/text. The UI to attach notification schedules to services is a bit unwieldy, but they've made significant progress. We lean toward a simple configuration, ("Is the app up?"), and put members into several escalation groups (iPhone -> text -> phone). The effort, cost, and overhead of PagerDuty haven't proven necessary. Panopta's actual core monitoring platform has been bulletproof for us: no false positives, immediate notifications. It helpfully covers things like SMTP, DNS, and SSL expiry, too. We use other monitoring platforms, but Panopta is the source of truth, for both the operations team and the rest of the company!

Pros: Phone call alerting, bulletproof monitoring, straightforward monitoring of an HTTPS endpoint

Cons: The UI to add a new team member to an existing schedule is a bit kludgy

  • Reviewer Source 
  • Reviewed on 6/12/2016
Jonathan D.
Owner
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 6/12/2016

"Great System Monitoring Solution"

Comments: Panopta has been wonderful for providing server monitoring for our applications. The ability to add custom dashboards to show key metrics and add alerts when those metrics are out of policy has been key to monitoring our physical infrastructure and has allowed us to focus on running our products vs running our systems. I would highly recommend to anyone looking to monitor public/private cloud and physical systems.

Pros: - Cheaper than competitors
- More features than competitors of similar price
- Very robust dashboard an alert system

Cons: - Dashboards can be a bit difficult to change
- Not all features are obvious and can take some getting used to

Vendor Response

by Panopta on 19/12/2016

Hi Jonathan,
We agree, the current dashboard has some faults. Keep an eye out for our Dashboard revamp coming in the beginning of January! Let us know what you think and send us some feedback so we can continue to make improvements.

  • Reviewer Source 
  • Reviewed on 6/12/2016