--- description: Learn more about ProPet price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ProPet Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Kennel Software](/directory/30574/kennel/software) > [ProPet](/software/150449/propet) # ProPet Canonical: https://www.capterra.co.nz/software/150449/propet Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/150449/propet?page=2) > All-in-one software for boarding kennels, catteries, dog daycare, pet grooming, dog training and retail business management\! > > Verdict: Rated **4.7/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ProPet? Boarding Kennels, Dog Daycares, Pet Grooming Salons, Pet Resorts, Dog Trainers, In-Home Boarding, Catteries, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 103 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ProPet Software - **Location**: Ottawa, Canada - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$49.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pet \& client manager: $47.99/month (paid annually) or $49.99/month (paid monthly) Grooming: $56.99/month (paid annually) or $59.99/month (paid monthly) Boarding \& daycare: $74.99/month (paid annually) or $79.99/month (paid monthly) Pet resort: $84.99/month (paid annually) or $89.99/month (paid monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Bahrain, Canada, Kuwait, New Zealand, Qatar, United Kingdom, United States ## Features - Alerts/Notifications - Appointment Management - Billing & Invoicing - Calendar Management - Client Portal - Credit Card Processing - Customer Management - Customer Portal - Online Booking - Pet Birthday Tracking - Reminders - Scheduling ## Integrations (3 total) - Mailchimp - QuickBooks Online - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Kennel Software](https://www.capterra.co.nz/directory/30574/kennel/software) ## Related Categories - [Kennel Software](https://www.capterra.co.nz/directory/30574/kennel/software) - [Pet Sitting Software](https://www.capterra.co.nz/directory/30924/pet-sitting/software) - [Pet Grooming Software](https://www.capterra.co.nz/directory/30845/pet-grooming/software) ## Alternatives 1. [Pet Manager](https://www.capterra.co.nz/software/150536/pet-manager) — 5.0/5 (61 reviews) 2. [BusyPaws](https://www.capterra.co.nz/software/1014353/busypaws) — 4.7/5 (79 reviews) 3. [Paw Partner](https://www.capterra.co.nz/software/203713/paw-partner) — 4.9/5 (59 reviews) 4. [Gingr](https://www.capterra.co.nz/software/136469/gingr) — 4.5/5 (214 reviews) 5. [PetPocketbook](https://www.capterra.co.nz/software/216597/petpocketbook) — 4.9/5 (127 reviews) ## Reviews ### "Years later and still love it\!" — 5.0/5 > **Catherine** | *8 August 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Did my first review back in 2017 after using the product for a year. It's now 8 years we've been on it and we still love it. Our customer service needs are minimal but when I do need help they they've been very responsive. > > **Cons**: no complaints - think we've only gone down a couple times in 8 years and they responded well and quickly resolved. ----- ### "Propet works very well\!" — 5.0/5 > **Tasley** | *12 October 2018* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: I like the customer service, ease of use and functionality. When we call and have a problem, they fix it quickly and efficiently. > > **Cons**: It is still developing in certain features. > > I love it. they are adding a retail function at JUST the right time for us. ----- ### "Fully featured with constant improvements" — 5.0/5 > **Warwick** | *5 October 2018* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Above all other training, daycare, boarding or grooming software - this stands tallest. ProPet is the cleanest, fully featured solution out there. While it can be very detailed and time consuming to set up, this customisability is what makes it great when you're looking for it later. The support is super helpful and always willing to hear out suggestions and feedback. > > **Cons**: The training module was heavily based on the boarding/daycare module. This is understandable as it required a starting point, but has still borrowed far too much from these modules instead of rethinking how it should work for training and building the module from a different perspective. > > ProPet has made it so easy for us to run our business, while the lack of Xero support has created a couple of hurdles for us, we're very happy with the overall result we've been able to achieve using it. ----- ### "Used for a week. Not worth it" — 3.0/5 > **Samantha** | *8 September 2018* | Consumer Services | Recommendation rating: 4.0/10 > > **Pros**: Truly nothing beyond hard to get a hang of the system. > > **Cons**: Everything. Never did me nor my staff get the hang of how to use it. > > Really a waste of money really mad I actually paid money to use this program. ----- ### "Great Product, Terrible Service" — 4.0/5 > **Verified Reviewer** | *25 January 2024* | Retail | Recommendation rating: 1.0/10 > > **Pros**: The product is excellent for multi channel pet businesses > > **Cons**: The retail module is clunky and unwieldy. Hard to update and use. Customer service is nonexistent. They have a Facebook page where you can ask other users for help because they will never respond. I needed to revamp our entire retail inventory, and was emailing with a rep for several months, no help was forthcoming due to "staffing issues," i was as patient as i coyld be while continuing to check in, finally she just ghosted me. > > We would still be using this software if they had any kind of customer service after the sales team is done with you. The software is great until it's not, and if you need help, you're on your own. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/150449/propet?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/150449/propet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data