--- description: Learn more about BigChange price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BigChange Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [BigChange](/software/149479/jobwatch-powered-by-bigchange) # BigChange Canonical: https://www.capterra.co.nz/software/149479/jobwatch-powered-by-bigchange Page: 1 / 12\ Next: [Next page](https://www.capterra.co.nz/software/149479/jobwatch-powered-by-bigchange?page=2) > BigChange's all-in-one Job Management System plans, manages, schedules \& tracks your field teams in a single easy-to-use solution. > > Verdict: Rated **4.5/5** by 270 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BigChange? BigChange is the all-in-one Job Management System, helping building maintenance, construction, environmental and other field service companies be Unstoppable everyday. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 270 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Simpro Software - **Location**: Brisbane, Australia - **Founded**: 2002 ## Commercial Context - **Starting Price**: £14.95 - **Pricing model**: Other - **Pricing Details**: Vehicle Tracking = £14.95 per vehicle, per month JobWatch = £69.95 per vehicle, per month JobWatch Plus = £99.95 per vehicle, per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Cyprus, France, New Zealand, United Kingdom, United States ## Features - Alerts/Notifications - Asset Tracking - Attendance Tracking - Availability Management - Booking Management - Calendar Management - Client Management - Compliance Management - Contractor Database - Corrective and Preventive Actions (CAPA) - Cost Estimating - Customer Portal - Delivery Tracking - Dispatch Management - Document Storage - Driver Management - Electronic Payments - Electronic Signature - Employee Management - Employee Scheduling - Equipment Management - Expense Tracking - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - Forms Management - Image Capture - Inspection Management - Inventory Management - Job Management - Maintenance Management - Mobile Access - Online Booking - Online Time Clock - Payroll Management - Preventive Maintenance - Real-Time Data - Real-Time Updates - Real-time Scheduling - Reminders - Routing - Scheduling - Self Service Portal - Service History - Service Request Management - Space Management - Task Management - Technician Management - Time Off Management - Time Tracking - Timesheet Management ... and 54 more features ## Integrations (9 total) - Google Maps - Microsoft Outlook - Microsoft Word - QuickBooks Online Advanced - SAP Business One - Sage 50 Accounting - Xero - inspHire - what3words ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.co.nz/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.nz/directory/10009/field-service-management/software) - [Public Works Software](https://www.capterra.co.nz/directory/10042/public-works/software) - [CMMS Software](https://www.capterra.co.nz/directory/30032/cmms/software) - [Service Dispatch Software](https://www.capterra.co.nz/directory/30059/service-dispatch/software) - [Building Maintenance Software](https://www.capterra.co.nz/directory/30102/building-maintenance/software) ## Alternatives 1. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.capterra.co.nz/software/153475/fieldpulse) — 4.6/5 (417 reviews) 3. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5082 reviews) 4. [BuildOps](https://www.capterra.co.nz/software/194155/buildops) — 4.5/5 (160 reviews) 5. [Service Fusion](https://www.capterra.co.nz/software/135788/service-fusion) — 4.3/5 (304 reviews) ## Reviews ### "BigChange User Experience" — 5.0/5 > **Stephen** | *19 April 2024* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Has helped reduce alot of pressure points > > **Cons**: Not all the reports appear to tabulate correctly > > Excellent product and the customer support is world class ----- ### "Tomkinson Heating Big Change Review" — 5.0/5 > **David** | *31 March 2023* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Giving engineers jobs on tablet and getting correct job cards > > **Cons**: There have been a few outages in the past which halt operations > > In general a good experience. The engineers use the product well ----- ### "Great piece of Software\!" — 4.0/5 > **Jane** | *30 June 2023* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Ability to see jobs in real time. Allows complete visibility throughout the whole business. We use the knowledge base for how too's and all of our policies to make sure that people use the correct ones. Being involved with the BC team when things don't quite work how you would like and they are alway willing to listen and take on board my suggestions and ideas.THe basic setting up was relativley easy and the worksheets are a great idea\! > > **Cons**: The financial side of BC reporting isn't really up to scratch at the moment and we have had to find work arounds. ----- ### "If you are an existing company and you take on this product, expect a disappointing Big Change\!\!" — 2.0/5 > **Terry Clark** | *4 August 2022* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Sales reps are likeable and extremely helpful. \[SENSITIVE CONTENT\] in customer services is a good guy but he must follow through on what he saw and understood when we asked him to come and visit us to see the issues we were having. > > **Cons**: The product is only fit for a one trade business- the sales reps will say yes to all your questions without ensuring their answers to be true Our IT engineer worked on the installation and onboarding full time and was not given the promised support from Big Change We lost three members of our team, who jointly made a major mistake due to failure of linking separate trades within our organisation. You will be charged for everything and there are extras on every turn you take. > > You are expected to do all of the onboarding with little or no support. My team are unimpressed with my decision to use Big Change and we have reverted back to our original CRM system Podio by Citrex a far superior product. ----- ### "William Hale Fire & Security Ltd" — 4.0/5 > **Jason** | *1 June 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: Since fully implementing Big Change, we have found the system generally easy to use, and popular with the field engineers. My favorite features of the system is the Job Management/Scheduling, the Tracking feature and how that links in with the scheduling diary. > > **Cons**: A lot of work has to go into setting the system up and importing information, but i guess this goes for any CRM. I'm not keen on the Stock \& Equipment setup and feel this could be improved. > > Overall i feel Big Change is more than suitable for the Fire \& Security industry, and includes all the features necessary to running the administrations, jobs, employees and customers. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.nz/software/149479/jobwatch-powered-by-bigchange?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/149479/jobwatch-powered-by-bigchange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data