--- description: Learn more about Kangaroo price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.co.nz/software/149363/kangaroo-rewards Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/149363/kangaroo-rewards?page=2) > All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo. > > Verdict: Rated **4.9/5** by 254 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kangaroo? Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick \& mortar, omnichannel businesses, multi-location, and enterprise businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 254 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Awards Management - CRM - Campaign Management - Campaign Planning - Campaign Scheduling - Contact Management - Contest Management - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer Experience Management - Customisable Templates - Dashboard - Data Visualisation - Email Management - Engagement Tracking - Feedback Management - For Small Businesses - Incentive Management - Loyalty Cards - Loyalty Program - Mass Texting - Membership Management - Mobile Access - Mobile Coupons - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Language - NPS Survey Structure - Negative Feedback Management - Performance Metrics - Promotions Management - ROI Tracking - Referral Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management - Scheduled Messaging - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis - Third-Party Integrations - Visual Analytics ... and 6 more features ## Integrations (14 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce - eCommerce Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software) - [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) - [Gamification Software](https://www.capterra.co.nz/directory/30911/gamification/software) - [Customer Reference Management Software](https://www.capterra.co.nz/directory/30679/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.capterra.co.nz/software/169446/smile-io) — 4.9/5 (67 reviews) 2. [Referrizer](https://www.capterra.co.nz/software/144990/referral-marketing-automation) — 4.8/5 (197 reviews) 3. [Tremendous](https://www.capterra.co.nz/software/197141/tremendous-rewards) — 4.8/5 (501 reviews) 4. [Tango](https://www.capterra.co.nz/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (528 reviews) 5. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1205 reviews) ## Reviews ### "Easy-to-Use Loyalty Platform with Great Features" — 5.0/5 > **Michel** | *30 June 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Kangaroo is easy to use, offers powerful loyalty and rewards features, and provides excellent value for the price. The customer support is responsive, and the platform helps improve customer engagement and retention. > > **Cons**: Some advanced features require time to learn, and customization options could be more flexible. Occasionally, the reporting tools can be improved to provide more detailed insights. ----- ### "Excellent Loyalty Program for Shopify" — 5.0/5 > **Verified Reviewer** | *2 July 2026* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: Kangaroo has been a great loyalty app for our Shopify store. It's easy to set up, looks professional, and gives customers a good reason to come back and shop again. The points system and rewards are simple to manage, and the integration works smoothly. The support team is also responsive and helpful whenever we need assistance. Highly recommended for any store looking to improve customer retention and repeat purchases. > > **Cons**: Nothing major. The app works well overall. I would just appreciate more customization options and a few more advanced features in future updates. ----- ### "Blue Bay Lifestyle Co. x Kangaroo" — 5.0/5 > **Donna** | *5 September 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to understand and use. It integrates with our system easily and the process is intuitive through our POS. > > **Cons**: Overall it works pretty well for what we need, but we do wish the Basic Plan came with a few more features. Additionally, sometimes, when logging into our account through Kangaroo, we have to wait for a second, reload the site, and log in again for it to pull up. This is just a small inconvenience though. > > Overall the experience has been great. It does 99% of the things we wanted it to do, and the other 1% is just quality of life things. Alex M. has been very helpful in fixing what few issues we've had\! ----- ### "So far so good, excited to use it more" — 5.0/5 > **Jenny** | *5 November 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: We just started using Kangaroo and I love that it automatically applies points to customers accounts and does not rely on our sales people to manually enter them. This eliminates a lot of user error on our end. The ability to target customers via text also seems very comprehensive and I'm looking forward to exploring that. The set up has been very easy and our rep \[sensitive content hidden\] has been extremely knowledgeable and helpful. > > **Cons**: I do think the cost to send texts is high, it really adds up if you have a large customer database, and it has the potential to get out of hand when you set up automated text campaigns. > > We are new to the system, but so far I am happy with it. I'm looking forward to using more of the features to see what drives sales best for us. ----- ### "Excellent App & Outstanding Support from \[sensitive content hidden\]" — 5.0/5 > **Lily** | *25 September 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The seamless customer rewards system and the excellent support from \[sensitive content hidden\]. She makes sure everything is set up exactly the way we want and always goes above and beyond to help us strategize. > > **Cons**: Honestly, nothing major to mention—any small questions we’ve had were quickly resolved thanks to the support team. We had a few issues with the in-store tablet in the very beginning, but all were resolved. > > Kangaroo has been an excellent addition to our business. The learning curve was smooth—easy to set up and customize, especially with the help of \[sensitive content hidden\], who has been incredible in walking us through every detail of our marketing strategy. Security has always felt reliable, and the platform gives great value for money with the rewards and loyalty features. Our customers love the rewards program, and the user interface is intuitive both for us as business owners and for our customers. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data