Who Uses Uptime?

Uptime.com was built for all sizes of organizations who are in search of a reliable uptime & performance monitoring solution.

What Is Uptime?

Uptime is an industry leader in website performance monitoring. Uptime checks your website at one-minute intervals across 6 continents. There is unlimited capability to monitor HTTP(S), Ping, SSH, TCP, UDP, DNS, SMTP, POP, and IMAP. If downtime is detected by our probe servers, you will be notified via email, SMS, or third-party push notifications. It's easy to set up and use-- start with a free account now!

Uptime Details

Uptime.com

https://uptime.com/

Founded 2015

Uptime Pricing Overview

Uptime does not have a free version but does offer a free trial. Uptime paid version starts at US$8.00/month.

Starting Price

US$8.00/month
See pricing details

Pricing Details

20% discount for annual billing.

Free Version

No

Free Trial

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Documentation

Support

Business Hours

Online

Uptime Features

Website Monitoring Software
Alerts/Notifications
Availability Testing
Event Logs
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Uptime Reviews

Showing 5 of 27 reviews

Overall
4.6/5
Ease of Use
4.9/5
Customer Service
4.5/5
Features
4.6/5
Value for Money
4.4/5
Wes B.
Senior Python Developer
Publishing, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/10/2018

"Reliable monitoring system, very flexible."

Comments: I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages. Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more. I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Pros: - Easy to use, very clean design
- Notifies quickly of any detected outages
- Reliably detects even small/brief outages
- The wide variety of things that can be monitored, including APIs & multi-step pathways
- Very quick to navigate through the various console pages
- API access to the reports that can be integrated into internal applications
- Documentation is very thorough
- Monitoring checks are executed from several points around the world

Cons: There are no cons, in my opinion. It does exactly what's advertised - and more.

  • Reviewer Source 
  • Reviewed on 10/10/2018
Saransh K.
Full-Stack Software Developer
E-Learning, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/01/2020

"Uptime monitoring with performance metrics that more people should know about"

Comments: Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

Pros: A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.

Cons: The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

Vendor Response

by Uptime.com on 29/01/2020

Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at [email protected]

  • Reviewer Source 
  • Reviewed on 22/01/2020
Deon W.
Technical Analyst
Insurance, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 5/05/2020

"Zero African Footprint"

Comments: Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.

Pros: I love all of it and this product would stay my first choice if it had a footprint in Africa.

Cons: We get false downtime notifications whenever there are issues with the undersea cables linking Africa to the rest of the world. This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Vendor Response

by Uptime.com on 18/05/2020

Greetings Deon,

We believe the faults attributed to your poor monitoring experience are with another monitoring provider. We have maintained a probe server in Johannesburg for some time, and are continually expanding the number of locations we cover.

Are you certain that your experience was with Uptime.com?

  • Reviewer Source 
  • Reviewed on 5/05/2020
Raymund D.
Operations
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/03/2020

"SMS Credit notifications"

Comments: Your technical support is doing a good job, listening to our issue and finding a solution for us.

Pros: Sending SMS messages and alerting us if any of our services are down.

Cons: On your subscription plans, it's a big difference (big jump) base on price from Business $64/mo to Enterprise $240/mo.

  • Reviewer Source 
  • Reviewed on 10/03/2020
Franz M.
CEO
Information Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/10/2018

"Works great!"

Comments: Great experience. Wonderful service, powerful tool, good people.

Pros: Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons: It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Vendor Response

by Uptime.com on 24/10/2018

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts.

If you need assistance on this we are happy to help! Feel free to email us at [email protected]

  • Reviewer Source 
  • Reviewed on 17/10/2018