Who Uses This Software?

Online appointment scheduling solution that assists businesses and institutions of all sizes with account setup, status tracking & more.

Average Ratings

3 reviews
  • Overall 2 / 5
  • Ease of Use 2.7 / 5
  • Customer Service 1.7 / 5
  • Features 3.5 / 5
  • Value for Money 1 / 5

Product Details

  • Starting Price US$6.59/month
  • Pricing Details Appointments cost an additional $0.50 each.
  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Windows
  • Training Documentation
  • Support Business Hours
    Online

Vendor Details

  • AppointmentQuest
  • http://www.appointmentquest.com

About AppointmentQuest

Online appointment scheduling software for medical, dental, accounting, home repair and other professional practices.

AppointmentQuest Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Drag & Drop
  • Faculty/Staff Management
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records Management
  • Physician Management
  • Recurring Appointments
  • Self Service Portal
Vendor has not completed this information.
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

AppointmentQuest Most Helpful Reviews

We were happy with AppointmentQuest for over 10 years, then the system fell apart.

Reviewed on 6/06/2018
Diana K.
Office manager
Used the Software for: 2+ years
Reviewer Source 
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Patients and staff liked that it showed the available spaces. Patients liked that they could book anytime.

Cons: It fell apart this year. Each week and sometimes daily customers would show up that didn't have an appointment showing on the office schedule. Very stressful. Support responded in ways that we couldn't respond back. We finally heard from support only after we deleted our credit card information.

Bulky and expensive

Reviewed on 12/11/2019
Kayla M.
Admin Asst II
Higher Education, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
3/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: AppointmentQuest was a good fit for scheduling client meetings until we switched to a smaller, more streamlined service.

Pros: The features included everything we needed for our organization. If we presented a need, there was a feature available to address that need.

Cons: The interface is bulky and hard to use, both on the administrative end and on the user end.

other services are much better

Reviewed on 4/01/2014
Pink T.
Reviewer Source 
1/5
Overall
4 / 5
Ease of Use
Features & Functionality
1 / 5
Customer Support
Value for Money

Comments: years ago, they set the standard. their horrible customer service and lack of accountability prompted me to leave them after 7 years. that should tell you something. . .

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