What Is Box?

Your business runs on content, and it’s time you put it to work. Sales contracts, product specs, marketing assets and videos — files like these are at the heart of your processes, no matter your industry. With the Box Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention. Trusted by 100K+ leading organizations, Box has been named a Leader by all major industry analyst firms.

Who Uses Box?

Box provides workplace solutions for every industry and business size, from SMBs to global enterprises.

Where can Box be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Box
  • Founded in 2005
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, China, Germany, India and 3 others

Languages

Dutch, English, French, German, Italian and 3 others

About the vendor

  • Box
  • Founded in 2005
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, China, Germany, India and 3 others

Languages

Dutch, English, French, German, Italian and 3 others

Box videos and images

Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.
Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.
Box Software - Integrate your tech stack across popular, best-of-breed apps.
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.
View 6 more
Box video
Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.
Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.
Box Software - Integrate your tech stack across popular, best-of-breed apps.
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.

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Features of Box

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Categorisation
  • Asset Library
  • Asset Sharing
  • Audit Trail
  • Backup and Recovery
  • Brainstorming
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Security
  • Data Storage Management
  • Document Capture
  • Document Classification
  • Document Management
  • Document Storage
  • Electronic Forms
  • Electronic Signature
  • Encryption
  • File Conversion
  • File Sharing
  • File Transfer
  • Full Text Search
  • Meeting Management
  • Metadata Management
  • Mobile Access
  • Project Planning/Scheduling
  • Real Time Editing
  • Real Time Synchronisation
  • Remote Access/Control
  • Remote Support Software
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Search/Filter
  • Secure File Viewer
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Text Editing
  • Version Control
  • Workflow Management

Box Alternatives - Capterra New Zealand 2021

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Cloud backup solution tailored to protect, manage, view, and share all your files from anywhere.

Reviews of Box

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
4.2
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Gabor
Gabor
CEO in Hungary
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easiest to use file sharing software

5.0 2 months ago

Comments: Used it many times and it was super easy. Worked all the time.

Pros:

Very easy to integrate with email client to send large files and to otherwise share files.

Cons:

No data if the files are encrypted or not.

Verified Reviewer
CEO in Cameroon
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The best online file storage and sharing tool.

4.0 last month New

Comments: The Box application makes it easy for us and allows us to have access to all our stored data anytime and anywhere.

Pros:

Box offers excellent quality file storage, management and synchronization services, in addition it is to use.

Cons:

The application sometimes encounters some synchronization bugs with some android phones version 9.0

Susan
Operations & Administration Officer in Australia
Environmental Services, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Good product but support is very limited beyond routine problems

3.0 3 weeks ago New

Comments: Box would be an excellent product if it worked reliably on all platforms. Ignoring a user for whom it is not working just because they are the only person in the organisation reporting problems is not good support. If this is happening for one person (the most recent recruit who uses a Macbook) it could extend to others who join in the future and use the same platform. Furthermore other Mac users have avoided using Box Drive because of incompatibility with their hardware and are therefore relying on the less functional Box Sync. I would hesitate to recommend Box to Mac users.

Pros:

It's easy to understand if you've used Dropbox before.

Cons:

I am a Macbook user and since I started using Box I have had consistent problems with files not synching. I don't mean temporary delays, I mean NEVER synching at all. This affects my ability to work with my colleagues. Despite first line Box support saying they would refer the problem to a product expert, there has been NO response for 4 weeks despite frequent reminders. Box's stated approach to customer support is to attach no priority whatsoever to problems that only affect one user. That certainly reflects their attitude to me. There has been no attempt whatsoever to investigate why this problem is occurring or how it might be resolved. This is very disappointing.

Alejandro
Alejandro
Engineer in Ecuador
Verified LinkedIn User
Oil & Energy, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

BOX, a good alternative for secure cloud storage

4.0 4 months ago

Comments: My experience with Box has only been in the company where I provided my services, I have not used it as a freelancer, since there are other services that do the same, for a lower price or even free. In this company, the Box service was used a lot to store all the files of the projects we worked on and since it was confidential information, a cloud storage service that met the highest security standards was required. the integration with MS Office was very helpful, since the work experience was like the one you have with OneDrive.

Pros:

What I liked the most when using box was its security, in addition to its integration with MS Office, which makes it an alternative to Onedrive. I also like that from the Business plan the storage is unlimited.

Cons:

Like any cloud storage service, its main disadvantage is the price, although for a medium or large company this does not mean an expense, for a small company that is just starting out, paying a monthly fee can be a considerable expense. The little free storage also means that better options are found for someone who is just starting out, of course leaving security aside.

Moses
Project Officer in Malawi
Farming, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy and orderly cloud Storage App.

5.0 2 months ago

Comments: I keep my pictures and videos for important life events.

Pros:

I like the user-friendly dashboard. The syncing speed is satisfactory. Categorizing of files is also easy.

Cons:

It has relatively been an unshaken brand of cloud application from and I don't see any challenges so far.