Who Uses Box?

Any type of business that need secure, scalable content-sharing, and collaboration in the cloud.

What Is Box?

Box works in any browser and allows you to easily store and manage all your content online. It also lets you share files instantly and access documents from anywhere. No matter what device you choose, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for your customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.

Box Details

Box

http://www.box.com

Founded 2005

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Box pricing overview

Box has a free version and offers a free trial. Box paid version starts at US$5.00/month.


Starting Price

US$5.00/month

Pricing Details

Pricing starts at $5/user/month for the Starter Plan

Free Version

Yes

Free Trial

Yes

Box deployment and support

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Box Features

  • Access Control
  • Archiving & Retention
  • Backup
  • Data Migration
  • Data Synchronisation
  • Encryption
  • File Sharing
  • Version Control

View full list of Cloud Storage Software

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

View full list of Collaboration Software

  • Audio Content
  • Customisable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management

View full list of Content Management Systems

  • Asset Categorisation
  • Asset Library
  • Asset Sharing
  • Customisable Branding
  • File Conversion
  • Metadata Management
  • Mobile App
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management

View full list of Digital Asset Management Software

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

View full list of Document Management Software

  • Access Controls/Permissions
  • Audit Trail
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • Messaging
  • Real Time Synchronisation
  • Search/Filter
  • Workflow Management

View full list of File Sharing Software

  • Data Synchronisation
  • Document Management
  • File Sharing
  • Mobile Capture
  • Offline Access
  • Permission Management
  • Personalisation
  • Search
  • Templates
  • Version Control

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Box Alternatives - Capterra New Zealand 2021

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Box Reviews

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 4.4
Customer Service 4.2
Features 4.3
Value for Money 4.3

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Jolie H.
Visual Space & Training Manager
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/09/2019

"Organized and accessible"

Comments: Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously

Pros: Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons: We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

  • Reviewer Source 
  • Reviewed on 25/09/2019
Verified Reviewer
Director
Translation & Localisation, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 12/01/2021

"Good Free Version but expensive Business options"

Comments: Storing documents in the cloud as a back-up solution, sharing documents with collaborators and clients.

Pros: Uploads and downloads are fast, sharing files or folders is easy, as an editor or viewer, and it is easy to use.

Cons: The Business options are expensive for small businesses since they require you to purchase multiple licenses, not only one. If you get the Individual license you are not GDPR compliant, thus it turns out to be expensive for SMEs.

  • Reviewer Source 
  • Reviewed on 12/01/2021
Matthew G.
COO
Computer Software
Used the Software for: 1+ year
  • Overall Rating
    3.5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/01/2016

"Preference really depends on how and when you entered the market"

Pros: They concentrated on the enterprise first, which is valid. Therefore security has always been tight, platform support is solid, and enterprise administration is very robust. Shared folders are great in a workplace and make everything very simple to get the right docs to the right people when they need them. Box is definitely an enterprise company, with the support to back up that claim.

Cons: I should start by saying I tried Box, Dropbox, and Drive head-to-head back when everyone was going to cloud-storage and my experience with Box since then has been on and off. I'm still a current user of Drive and Dropbox and I pay for both every month. Our office doesn't need the level of admin support Box provides, which is the only feature that puts it ahead of the competition. Box was just never as feature complete as Dropbox, I don't want a separate cloud storage provider for business and for home use and Box lacked simple tools like automatic photo upload. As well, the web interface lacks and the uploads feel slower and more prone to error when compared to Dropbox. It's improved lately but it's still behind in file viewing support, etc. Also paid users have a max file size!!! Unacceptable if you do any sort of video/graphics work.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/01/2016
Connie S.
Paralegal
Medical Devices, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/11/2020

"BOX"

Comments: Overall its a much better platform I feel for sharing then Sharepoint.

Pros: BOX is great for sharing information and large files, creating backup of information on to a network. It can mirror working off your harddrive where team members can then have access to the information.

Cons: Modifying file names or moving files around could be improved upon to be made even easier when sharing with organizing files.

  • Reviewer Source 
  • Reviewed on 29/11/2020
Desiree W.
NA
Internet, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    2 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/03/2020

"Great Product / Slightly Too Pricey for Individuals"

Comments: Overall, I like Box. Better than Dropbox....maybe even better than pCloud as their UI is a bit dated and odd?...

Pros: It does offer 10GB of storage for free versus Dropbox only offering 2GB for free.

Cons: The only next option is the 100GB plan and it's $10 a month whereas Google One offer the same 100GB plan for only $1.99 a month. Now, I realize the better security and privacy potentially offered with Box versus a "big brother" such as Google is what could warrant an increased price. However, I'm not sure it needs to increase that much. Plus, it's confusing how they have an indicudual pro plan for $10 a month and 100GB and then a starter business plan with the same storage for $5 a month. I don't understand that and I think things should be more clear and make more sense. Also, I'm having issues with Box Sync not working on my laptop. It just won't sync anymore other than the initial sync. I didn't feel like messing with it or dealing with customer service so I just uninstalled it from my laptop.

  • Reviewer Source 
  • Reviewed on 15/03/2020