
Who Uses Box?
Any type of business that need secure, scalable content-sharing, and collaboration in the cloud.
What Is Box?
Box works in any browser and allows you to easily store and manage all your content online. It also lets you share files instantly and access documents from anywhere. No matter what device you choose, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for your customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.
Box Details
Box
http://www.box.com
Founded 2005











Box pricing overview
Box has a free version and offers a free trial. Box paid version starts at US$5.00/month.
Starting Price
US$5.00/month
Pricing Details
Pricing starts at $5/user/month for the Starter Plan
Free Version
Yes
Free Trial
Yes
Box deployment and support
Support
- 24/7 (Live Rep)
- Online
Deployment
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- In Person
- Live Online
- Webinars
- Documentation
Box Features
Cloud Storage Software
- Access Control
- Archiving & Retention
- Backup
- Data Migration
- Data Synchronisation
- Encryption
- File Sharing
- Version Control
Collaboration Software
- Brainstorming
- Calendar Management
- Contact Management
- Content Management
- Discussion Boards
- Document Management
- Project Management
- Real Time Editing
- Task Management
- Version Control
- Video Conferencing
Content Management Systems
- Audio Content
- Customisable Templates
- Document Indexing
- E-forms
- Full Text Search
- Image Editor
- SEO Management
- Text Editor
- Version Control
- Video Content
- Website Management
Digital Asset Management Software
- Asset Categorisation
- Asset Library
- Asset Sharing
- Customisable Branding
- File Conversion
- Metadata Management
- Mobile App
- Reporting/Analytics
- Search/Filter
- Version Control
- Workflow Management
Document Management Software
- Collaboration Tools
- Compliance Tracking
- Document Archiving
- Document Assembly
- Document Indexing
- Document Retention
- Electronic Signature
- File Recovery
- File Type Conversion
- Offline Access
- Optical Character Recognition
- Version Control
File Sharing Software
- Access Controls/Permissions
- Audit Trail
- Collaboration
- Document Management
- Drag & Drop
- Electronic Signature
- Encryption
- Messaging
- Real Time Synchronisation
- Search/Filter
- Workflow Management
Mobile Content Management Solutions
- Data Synchronisation
- Document Management
- File Sharing
- Mobile Capture
- Offline Access
- Permission Management
- Personalisation
- Search
- Templates
- Version Control
Remote Work Software
Vendor has not completed this information.
Task Management Software
Vendor has not completed this information.
Box Alternatives - Capterra New Zealand 2021
More Box alternativesBox Reviews
Read all reviewsOverall rating
Average score

Jolie H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/09/2019
"Organized and accessible"
Comments: Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously
Pros: Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool
Cons: We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.
- Reviewer Source
- Reviewed on 25/09/2019
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/01/2021
"Good Free Version but expensive Business options"
Comments: Storing documents in the cloud as a back-up solution, sharing documents with collaborators and clients.
Pros: Uploads and downloads are fast, sharing files or folders is easy, as an editor or viewer, and it is easy to use.
Cons: The Business options are expensive for small businesses since they require you to purchase multiple licenses, not only one. If you get the Individual license you are not GDPR compliant, thus it turns out to be expensive for SMEs.
- Reviewer Source
- Reviewed on 12/01/2021
Matthew G.
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Overall Rating3.5 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer SupportUnrated
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Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 18/01/2016
"Preference really depends on how and when you entered the market"
Pros: They concentrated on the enterprise first, which is valid. Therefore security has always been tight, platform support is solid, and enterprise administration is very robust. Shared folders are great in a workplace and make everything very simple to get the right docs to the right people when they need them. Box is definitely an enterprise company, with the support to back up that claim.
Cons: I should start by saying I tried Box, Dropbox, and Drive head-to-head back when everyone was going to cloud-storage and my experience with Box since then has been on and off. I'm still a current user of Drive and Dropbox and I pay for both every month. Our office doesn't need the level of admin support Box provides, which is the only feature that puts it ahead of the competition. Box was just never as feature complete as Dropbox, I don't want a separate cloud storage provider for business and for home use and Box lacked simple tools like automatic photo upload. As well, the web interface lacks and the uploads feel slower and more prone to error when compared to Dropbox. It's improved lately but it's still behind in file viewing support, etc. Also paid users have a max file size!!! Unacceptable if you do any sort of video/graphics work.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 18/01/2016
Connie S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/11/2020
"BOX"
Comments: Overall its a much better platform I feel for sharing then Sharepoint.
Pros: BOX is great for sharing information and large files, creating backup of information on to a network. It can mirror working off your harddrive where team members can then have access to the information.
Cons: Modifying file names or moving files around could be improved upon to be made even easier when sharing with organizing files.
- Reviewer Source
- Reviewed on 29/11/2020
Desiree W.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality2 /5
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Customer SupportUnrated
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Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/03/2020
"Great Product / Slightly Too Pricey for Individuals"
Comments: Overall, I like Box. Better than Dropbox....maybe even better than pCloud as their UI is a bit dated and odd?...
Pros: It does offer 10GB of storage for free versus Dropbox only offering 2GB for free.
Cons: The only next option is the 100GB plan and it's $10 a month whereas Google One offer the same 100GB plan for only $1.99 a month. Now, I realize the better security and privacy potentially offered with Box versus a "big brother" such as Google is what could warrant an increased price. However, I'm not sure it needs to increase that much. Plus, it's confusing how they have an indicudual pro plan for $10 a month and 100GB and then a starter business plan with the same storage for $5 a month. I don't understand that and I think things should be more clear and make more sense. Also, I'm having issues with Box Sync not working on my laptop. It just won't sync anymore other than the initial sync. I didn't feel like messing with it or dealing with customer service so I just uninstalled it from my laptop.
- Reviewer Source
- Reviewed on 15/03/2020