---
description: Learn more about Mproof price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mproof Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Mproof](/software/148552/mproof)

# Mproof

Canonical: https://www.capterra.co.nz/software/148552/mproof

> Clientele ITSM offers a wide array of possibilities for every service organization. Start optimizing your work processes today.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Mproof?

Mproof specializes in assisting both internal and external service organizations, such as IT departments, Shared Service Centers and Managed Service Providers. Our software is fully ITIL-compliant.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mproof
- **Founded**: 1997

## Commercial Context

- **Starting Price**: €69.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact Mproof for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Dutch, English
- **Available Countries**: Netherlands, United States

## Features

- Configuration Management
- Contract/License Management
- Knowledge Base Management
- Self Service Portal

## Integrations (1 total)

- Microsoft 365

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Proactivanet](https://www.capterra.co.nz/software/1010807/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.capterra.co.nz/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
4. [ServiceNow](https://www.capterra.co.nz/software/152871/servicenow) — 4.5/5 (344 reviews)
5. [TeamDynamix](https://www.capterra.co.nz/software/121317/teamdynamix) — 4.4/5 (150 reviews)

## Reviews

### "Great software to help us out with our business" — 4.0/5

> **Arjan** | *7 March 2017* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Dashboard functionality
> 
> **Cons**: We are using SaaS. After upgrade we have new client software to install. This should not be done after next release. That will help us very much for deployment.
> 
> We are using Clientele ITSM for managing our projects, storing customer data and for quote management. We are happy with the dashboard functionality and the possibility to export data to Excel or whatever other system. We run quick analyses for benchmarking and we have complete overview of all important projects.

-----

### "Very complete and consistent ITSM software suite for Managed Service Providers" — 5.0/5

> **Mike** | *27 February 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: It's very complete with support for all sorts of tickets
It has the ability to separate accounts, which is very suitable for MSP's
Extensive reporting options
Integration with Microsoft Exchange and Microsoft Active Directory
Available as an On-Premise or as a SaaS-solution
> 
> **Cons**: Clientele ITSM needs Windows 7 or Windows 10 to operate (it's not browser based yet)
The interface might be familiar to some, but out-dated looking to others.

-----

### "Good for starters...not much else" — 3.0/5

> **William** | *6 May 2021* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: It forces a workflow on the helpdesk. If you come from a situation where you don't have any ticketing solution in place, this tools helps to give the employees structure in their work.
> 
> **Cons**: - The lack of integration options
- The 'web portal'. It's in development for at least 2 years, and not nearly useable
- Very limited customization options. 
- Not truly a cloud product
- Click heavy
- Cluttered interface
- Outdated technology (Crystal reports, static Windows helpfile)
> 
> The company is nice, friendly, fast with support and responses. The product is dated.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/148552/mproof)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/148552/Mproof/> |
| en-AE | <https://www.capterra.ae/software/148552/mproof> |
| en-AU | <https://www.capterra.com.au/software/148552/mproof> |
| en-CA | <https://www.capterra.ca/software/148552/mproof> |
| en-GB | <https://www.capterra.co.uk/software/148552/mproof> |
| en-IE | <https://www.capterra.ie/software/148552/mproof> |
| en-IL | <https://www.capterra.co.il/software/148552/mproof> |
| en-IN | <https://www.capterra.in/software/148552/mproof> |
| en-NZ | <https://www.capterra.co.nz/software/148552/mproof> |
| en-SG | <https://www.capterra.com.sg/software/148552/mproof> |
| en-ZA | <https://www.capterra.co.za/software/148552/mproof> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Mproof","description":"IT Service Management has evolved over the years to become infinitely more customer-centric, service-focused and automated. Your employees and customers rely on you to deliver the services that allow them to get their jobs done in the most effective way. Todays ITSM software should deliver end-to-end services effectively across the enterprise and automate, standardize and improve processes. These are exactly the type of services Clientele ITSM has to offer. Contact your Sales-rep today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e73be043-79d8-4870-84d2-d96b2b032fca.png","url":"https://www.capterra.co.nz/software/148552/mproof","@id":"https://www.capterra.co.nz/software/148552/mproof#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":3},"offers":{"price":"69","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.co.nz/software/148552/mproof#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Mproof?","@type":"Question","acceptedAnswer":{"text":"IT Service Management has evolved over the years to become infinitely more customer-centric, service-focused and automated. Your employees and customers rely on you to deliver the services that allow them to get their jobs done in the most effective way. Todays ITSM software should deliver end-to-end services effectively across the enterprise and automate, standardize and improve processes. These are exactly the type of services Clientele ITSM has to offer. Contact your Sales-rep today!","@type":"Answer"}},{"name":"Who Uses Mproof?","@type":"Question","acceptedAnswer":{"text":"Mproof specializes in assisting both internal and external service organizations, such as IT departments, Shared Service Centers and Managed Service Providers. Our software is fully ITIL-compliant.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/148552/mproof#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"Mproof","position":3,"item":"/software/148552/mproof","@type":"ListItem"}]}]}
</script>