--- description: Learn more about Symphony Communication price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Symphony Communication Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Symphony Communication](/software/148219/symphony) # Symphony Communication Canonical: https://www.capterra.co.nz/software/148219/symphony Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/148219/symphony?page=2) > Symphony Communication software has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Made for financial services. > > Verdict: Rated **4.4/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Symphony Communication? Symphony Communication software is designed for the financial services industry. Trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 20 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Symphony Communication Services - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, France, Germany, Hong Kong SAR China, Indonesia, Ireland, Israel, Japan, Mexico, New Zealand, Singapore, Spain, Sweden, United Arab Emirates, United Kingdom, United States ## Features - @mentions - Access Controls/Permissions - Alerts/Notifications - Chat/Messaging - Collaboration Tools - Discussions/Forums - File Sharing - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Real-Time Chat - Reporting & Statistics - Video Conferencing ## Integrations (20 total) - Box - Confluence - EDI - FactSet - Genesis - Jira - Microsoft Teams - Peeklogic Salesforce – Jira Connector - SMS - SMS - Salesforce Communications Cloud - Salesforce Desk - Salesforce Platform - ServiceNow - Symantec Asset Management Suite ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) - [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software) - [Productivity Software](https://www.capterra.co.nz/directory/30968/productivity/software) - [Internal Communications Software](https://www.capterra.co.nz/directory/31014/internal-communications/software) - [Unified Communications Software](https://www.capterra.co.nz/directory/31035/unified-communications/software) ## Alternatives 1. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews) 2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5058 reviews) 3. [Flock](https://www.capterra.co.nz/software/151072/flock) — 4.5/5 (344 reviews) 4. [Zoom Workplace](https://www.capterra.co.nz/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [HulerHub](https://www.capterra.co.nz/software/1012970/huler-hub) — 4.9/5 (89 reviews) ## Reviews ### "Fintech on Symphony\!" — 5.0/5 > **Eric** | *27 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Simple, secure and great direct connections to people within the financial services industry and actually know that they read the messages. > > **Cons**: Not much to say. It's great that the network of ppl are highly curated and you don't get spammed but does also mean it's harder to get access yourself. ----- ### "Lead of Collaboration and Productivity Technologies team" — 4.0/5 > **John** | *3 November 2025* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Dense chat client that effectively uses screen real estate. Has all the features needed for an instant messaging platform without what some would consider needless bells and whistles of competitors like Slack or MS Teams > > **Cons**: The search functionality could be better. Some users might miss the additional 'fun' features found in other platforms like Slack or MS Teams > > A great platform for financial firms, especially those that desire chat density and deep integration to the various markets while also being a leveraged as the company wide instant messaging platform. ----- ### "Nice and quick support" — 4.0/5 > **Pankaj** | *4 November 2025* | Banking | Recommendation rating: 9.0/10 > > **Pros**: Team always respond on our query as they got the information, really good > > **Cons**: I dont think of anything for now Team always respond on our query as they got the information, really good > > The support and product engineers were always supportive and will be available on chat whenever is required to fulfill quick one answers as well. and always supportive ----- ### "Symphony Review" — 5.0/5 > **Phani** | *3 November 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Symphony Chat offers a user-friendly interface and reliable support services. Support is too good always helps if there is any issue. > > **Cons**: Not seeing any issues with symphony communication. not faced any bad experience so far. web and client both are good. > > using symphony chat last 4 years and experience is too good. group chat and individual chat are good ----- ### "An unremarkable communications platform for enterprise" — 3.0/5 > **Verified Reviewer** | *25 July 2018* | Investment Management > > **Pros**: Has robust social features, groups/chatrooms, announcement feeds, and integrations with various other applications for alerting/announcements > > **Cons**: Seems buggy. For example, sometimes clicking a link will open the webpage within the client, forcing you to restart the software. Also very clunky and memory intensive. File uploads will fail with no explanation. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/148219/symphony?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/148219/symphony) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data