---
description: Learn more about KeyReply price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KeyReply Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [KeyReply](/software/148151/chat)

# KeyReply

Canonical: https://www.capterra.co.nz/software/148151/chat

> Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses KeyReply?

A.I. based chatbot that helps governments and enterprises with customer engagement, support and analytics.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: KeyReply

## Commercial Context

- **Starting Price**: US$30,000.00
- **Pricing model**: Per User
- **Pricing Details**: Contact KeyReply at sales(@)keyreply.com for pricing details.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations

## Support Options

- Chat

## Category

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
3. [Text Request](https://www.capterra.co.nz/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "An easy way to communicate" — 5.0/5

> **Rotich** | *13 December 2018* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: This tool allows me to communicate and chat instantly with my colleagues at work. It allows me to chat effectively with my workmates without visiting them physically to their offices. This has saved me a lot time whenever i want to share any information within or outside the office. It has a history of keeping the previous calls and texts making my work easier whenever I want to chat with my favorites.
> 
> **Cons**: So far so good. I have nothing negative to complain about this product.
> 
> It has allowed me to share information with my colleagues in an easy way. Initially, i had to walk from one office to another to pass some information. It has saved me time and energy.

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### "Staying Connected" — 4.0/5

> **Jack** | *30 January 2017*
> 
> This software is awesome\! It has really helped my consulting firm stay connected and I have enjoyed using it. I would recommend it to anyone.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/148151/chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/148151/chat> |
| de-AT | <https://www.capterra.at/software/148151/chat> |
| de-CH | <https://www.capterra.ch/software/148151/chat> |
| en | <https://www.capterra.com/p/148151/Chat/> |
| en-AE | <https://www.capterra.ae/software/148151/chat> |
| en-AU | <https://www.capterra.com.au/software/148151/chat> |
| en-CA | <https://www.capterra.ca/software/148151/chat> |
| en-GB | <https://www.capterra.co.uk/software/148151/chat> |
| en-IE | <https://www.capterra.ie/software/148151/chat> |
| en-IL | <https://www.capterra.co.il/software/148151/chat> |
| en-IN | <https://www.capterra.in/software/148151/chat> |
| en-NZ | <https://www.capterra.co.nz/software/148151/chat> |
| en-SG | <https://www.capterra.com.sg/software/148151/chat> |
| en-ZA | <https://www.capterra.co.za/software/148151/chat> |
| fr | <https://www.capterra.fr/software/148151/chat> |
| fr-BE | <https://fr.capterra.be/software/148151/chat> |
| fr-CA | <https://fr.capterra.ca/software/148151/chat> |
| fr-LU | <https://www.capterra.lu/software/148151/chat> |

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