Who Uses This Software?

ABA (Applied Behavior Analysis) Providers, EI, Specialty Schools, Mental/Behavioral Health, Development Disability Providers, 1915(c) Waiver Programs and much more!

Average Ratings

10 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.3 / 5
  • Customer Service 4.7 / 5
  • Features 4.3 / 5
  • Value for Money 4.4 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • AccuPoint
  • http://www.accupointmed.com
  • Founded 2011

About AccuPoint

Web based health care and human services management platform built for all home and community based service providers.

AccuPoint Features

  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting
  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management
  • Appointment Reminders
  • Appointment Scheduling
  • Claims Management
  • Compliance Tracking
  • E-Prescribing
  • EMR/EHR
  • Employee Management
  • Initial Assessments
  • Inpatient/Residential
  • Medical Billing
  • Multi-Provider Practice
  • Self Service Portal
  • Single Provider Practice
  • Treatment Plans
  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Practice Management
  • Progress Tracking
  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Scheduling
  • Progress Tracking
  • SOAP Notes

AccuPoint Most Helpful Reviews

Exceptional Platform & Extraordinary Customer Service

Reviewed on 20/04/2018
Shelly lynn H.
Clinical Director | CEO | Board Certified Behavior Analyst (BCBA)
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Edricis is amazing. Your staff is on-the-ball in a way I have not seen since many years gone by when customer service was actually a thing that existed in the marketplace.

Edricis literally made changes to the Trinity ABA, LLC site while we were on the phone. That is excellent. Not only his technical competence but he is fun to talk with and is truly understanding about how chaotic our world of ABA can be and is kind and supportive. Where so many would be critical if you missed an appointment, all I get from Edricis and your staff is understanding.

When I spoke with Jameson initially, I was so impressed with the offering he presented I walked away with the sense that what you company is "different". In this short duration, it is apparent that your priorities are about people first and customer support in a days-gone-by way that I have rarely seen in recent years. What a relief. phew

The visual meeting schedule with the various trainings is exceptional. More importantly, the order and organization and the almost immediate responsiveness of your staff is incredible.

If this beginning is any indicator of our future relationship together, we are truly blessed to have met you all and to work with you.

We appreciate all your hard work and will do our best to be positive collaborative partners.

Cons: We have no concerns or issues at this time and having utilized other companies - this process is exceedingly better!

Best investment for my practice

Reviewed on 20/08/2018
Becca T.
Psychologist / Behavior Analyst
Medical Practice, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Having all of our electronic needs and services in one place is invaluable. My staff (and I!) only have to learn one system instead of multiple which allows for quicker learning resulting in more fluent and efficient care for our clients. Any question or request has been addressed by the AccuPoint team quickly which helps decrease my stress and that is invaluable! Thank you, AccuPoint team!

Pros: The customer service is second to none. Help tickets are responded to very quickly and any questions or concerns are answered thoroughly and quickly. This helps my practice to run smoothly for both clients and employees

Cons: Not being able to take a true "demo" before signing up. It made it challenging to truly picture what we'd be getting before investing the money into the product

Easy Set-up, Easy to Use, Great Customer Service

Reviewed on 12/02/2016
Michele M.
Vice President
Medical Practice
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We have been using AccuPoint for more than two years to manage a diverse practice inclusive of applied behavior analysis and state VR services. As the rules surrounding contract authorizations and submitting claims on time becomes more complex, it is critical to have a system that tracks all the necessary data and is available to users in an easily accessible format. AccuPoint succeeds in doing just that!

Cons: I have nothing negative to say about this product or this vendor.

Flexible, Efficient, and EASY TO USE

Reviewed on 11/02/2016
Joseph V.
President
Mental Health Care
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We have been using AccuPoint since its inception in 2011 and it is the only software that is able to accommodate all of the diverse requirements in running a Home and Community Based Medicaid Waiver and Home Care agency. AccuPoint ensures we are in compliance at all times and completely manages our schedule, billing, and payroll. AccuPoint has increased cash flow and decreased expenses dramatically since we have begun using it.

Cons: I have no complaints. The AccuPoint team is extremely responsive to our needs.

Customer Service is Awesome!

Reviewed on 15/08/2018
Nicole A.
Director of Operations
Mental Health Care, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Accupoint has been amazing, their staff are incredibly helpful and kind, they understand the unique issues facing ABA claims, the company offers to develop any feature that you might need if it is not already available, and they are willing to provide extra help to clients transitioning to their service. I highly recommend them to ABA companies.

Pros: The Accupoint Team has been amazing. They have been quick to fix any issues we have had, or to walk us through anything we don't understand or have entered incorrectly. We are just getting started with Accupoint, but from a customer service stand point, I am already impressed and you have far exceeded the service we were previously receiving with our other billing software. Not to mention, the site is easily navigable.

Cons: It definitely takes some time to set up, but I think that is in part due to the fact that we are switching from other software and have a sizable amount of clients.

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