18 years helping New Zealand businesses
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What Is Deputy?

Deputy is a modern workforce management tool for hourly work. With Deputy teams can create staff schedules in minutes and then publish them to on any device, track time & attendance, and sync timesheets to payroll. Deputy integrates with various leading POS and Payroll providers for end-to-end confidence. Free iOS and Android apps mean employees can manage the business from anywhere.

Who Uses Deputy?

Deputy serves businesses in various industries, including hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and more.

Deputy Software - Deputy scheduling
Deputy Software - Deputy real-time insights
Deputy Software - Deputy leaves and PTO management
Deputy Software - Deputy time tracking

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Reviews of Deputy

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Anthony
Anthony
finance and international business in US
Verified LinkedIn User
Food & Beverages, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

allows for more accomplished work

5.0 9 months ago

Comments: It allows me to have order and coordination in all my work, using this platform I do not have to move to others causing confusion

Pros:

It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very easy to use and that has allowed me to have a more professional development in my area by presenting projects in the estimated times with on-time monitoring real where I can have control of the evolution and update. and also helps me with the coordination of schedules, shifts and total hours worked

Cons:

It has been completely to my liking and there are no bad dislikes or bad flaws, I like everything and I feel happy using it

Kiri
Director in Australia
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A robust system with lots of features

5.0 5 months ago

Comments: I use Deputy for rostering staff, processing time sheets and payroll and messaging the team.

Pros:

Deputy is a robust rostering and payroll system with sections for tracking employee training and keeping documents safe.

Cons:

It's expensive, as you pay per active user and there is a base charge as well. It adds up quickly!

Sue
CEO in Australia
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Cross it off your list of potential payroll providers

1.0 7 months ago

Comments: Woeful. Save yourself the time and trouble and pick something else - Keypay is a great option and probably the next option for us.

Pros:

Coloured locations and tracking code integration into Xero

Cons:

Customer service canned responses SCHADS Interpretation that is different to the award Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it So many inconsistencies in the product and they don't care

Moran
Mobile Marketing Lead in Israel
Consumer Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The best shift coordinator, guarantees many solutions to ensure the continuity of workflow

5.0 3 months ago

Pros:

Deputy, with its user-friendly interface, simplifies shift scheduling. I loved how it ensures that all team members adhere to the approved schedule, each member can easily view the active schedule and follow up on any urgent updates. Deputy ensures that workflow continues smoothly when rescheduling, allowing us to avoid tasks being affected, and find alternative solutions to achieve the required compliance.

Cons:

Some crashes occur that prevent the full active schedule from being displayed at once, it may require reloading the page more than once to resolve the issue.

Ayishatu
Community Engagement manager in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good for startups

5.0 5 months ago

Comments: it was great, but all that needs to change is the save feature

Pros:

Loved the group chat feature so we could communicate before adding shifts

Cons:

Very hard to create schedule without wiping the previous version