---
description: Learn more about CRMdesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CRMdesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [CRMdesk](/software/146819/crmdesk)

# CRMdesk

Canonical: https://www.capterra.co.nz/software/146819/crmdesk

> Web-based help desk, customer service and online support software.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CRMdesk?

From small companies to large enterprises, from specific manufactures to vertical business integration, CRMdesk is scalable enough to grow with your business needs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ForeSoft
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Starting at $49 per month, per 5 users..
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Dutch, English, French, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Australia, Canada, China, United Kingdom, United States

## Features

- Automated Routing
- CRM
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management

## Integrations (2 total)

- BUGtrack
- TeamDesk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Milvus](https://www.capterra.co.nz/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.nz/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Reviews

### "Helpful tool to improve customer service experience" — 5.0/5

> **Sachin** | *22 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Tracking customers' queries become easy with the help of CRMdesk, a ticket is created for each customer by email-linking through our main customer support email address. CRMdesk provides flexibility for our company needs by allowing us to tailor the software according to our everyday use. Not only this, we can set up email templates as well which is the best feature.
> 
> **Cons**: They should include more features to detect duplicate tickets as it becomes difficult for the team to identify them sometimes.
> 
> I am very satisfied with this software and would like to recommend it to organizations looking for the best and most advanced software to reach their customer base.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/146819/crmdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/146819/CRMdesk/> |
| en-AE | <https://www.capterra.ae/software/146819/crmdesk> |
| en-AU | <https://www.capterra.com.au/software/146819/crmdesk> |
| en-CA | <https://www.capterra.ca/software/146819/crmdesk> |
| en-GB | <https://www.capterra.co.uk/software/146819/crmdesk> |
| en-IE | <https://www.capterra.ie/software/146819/crmdesk> |
| en-IL | <https://www.capterra.co.il/software/146819/crmdesk> |
| en-IN | <https://www.capterra.in/software/146819/crmdesk> |
| en-NZ | <https://www.capterra.co.nz/software/146819/crmdesk> |
| en-SG | <https://www.capterra.com.sg/software/146819/crmdesk> |
| en-ZA | <https://www.capterra.co.za/software/146819/crmdesk> |
| es | <https://www.capterra.es/software/146819/crmdesk> |
| es-AR | <https://www.capterra.com.ar/software/146819/crmdesk> |
| es-CL | <https://www.capterra.cl/software/146819/crmdesk> |
| es-CO | <https://www.capterra.co/software/146819/crmdesk> |
| es-CR | <https://www.capterra.co.cr/software/146819/crmdesk> |
| es-DO | <https://www.capterra.do/software/146819/crmdesk> |
| es-EC | <https://www.capterra.ec/software/146819/crmdesk> |
| es-MX | <https://www.capterra.mx/software/146819/crmdesk> |
| es-PA | <https://www.capterra.com.pa/software/146819/crmdesk> |
| es-PE | <https://www.capterra.pe/software/146819/crmdesk> |
| ja | <https://www.capterra.jp/software/146819/crmdesk> |

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