PaySimple

PaySimple

by PaySimple

Who Uses PaySimple?

Small to mid-sized businesses that have a recurring client base or are looking to market services, accept payments, and manage customers in one complete system.

What Is PaySimple?

PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide. PaySimple builds long-term partnerships with companies to drive growth providing flexible payment and billing solutions and personalized customer service to suit their distinct business needs. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications.

PaySimple Details

PaySimple

http://www.paysimple.com/

Founded 2005

PaySimple Pricing Overview

PaySimple does not have a free version but does offer a free trial. PaySimple paid version starts at US$49.95/month.

Starting Price

US$49.95/month

Pricing Details

+transaction fees as low as 2.49%+29cents

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

PaySimple Features

Accounts Receivable Software
ACH Payment Processing
Aging Tracking
Billing & Invoicing
Check Processing
Collections Management
Customer Statements
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing
Billing Portal
Contact Database
Contingency Billing
Customisable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator
Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Payment Processing Services Integration
Receipt Printing
Recurring Billing
Signature Capture
Deferred Billing
Dunning Management
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Invoicing
Recurring/Subscription Billing
Self Service Portal
CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates

PaySimple Reviews

Showing 5 of 76 reviews

Overall
4.2/5
Ease of Use
4.3/5
Customer Service
4.6/5
Features
4.1/5
Value for Money
4.2/5
Stacey S.
Dance Instructor
Consumer Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/12/2018

"PaySimple is just that-Simple! "

Pros: It is so simple to use and train people on. The customer service is out of this world. I needed help with a customer payment issue that was really out of their scope of service, but they went out of their way to help me get some answers!
They are also one of the only companies we have found to take electronic checks as well as credit cards. This helps us keep credit card fees down and some of our clients prefer that method of payment.

Cons: Their fees are on the higher end-but definitely worth it!

  • Reviewer Source 
  • Reviewed on 19/12/2018
Thomas C.
Owner
Construction, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 6/08/2019

"A surprisingly useful tool for totally managing credit cards sales."

Comments: I manufacture, sell, and ship industrial coatings worldwide with a strong focus on the Southern states.

Pros: It works as advertised! The dashboard only focuses on the essentials you need to know about. The overall structure of the package is utterly logical. You can easily find credit card customers, easily see how much they have purchased, all of the related invoices and the crowning glory of this product is the fact it tells you when the customer actually paid and it tells you immediately. Again the Dashboard is a major feature because it not only has charts for sales but charts for whether the sale closed relative to it being "out there, unpaid". It tracks Settlement Summary, Failed Transactions, Expiring Credit Card Schedules, Recurring Payments, Invoices ( Past Due, Paid, Unpaid, Invoices Sent, and Overdue. There is a past due invoice Aging chart, Unpaid Invoice Exposure. It is very useful to be able to "eyeball" all the possible problems when you have one page showing all the sources of a crisis.
Another positive is that they deal with the Credit Card bank, thus managing security issues such that you never have to fear the dreaded "Clawback" due to your own mistakes. A neat friendly package.
I am so used to poor service from Software companies that I expect it. The service people at Paysimple are very motivated to make you happy. This tells me the management at PaySimple is strong.

Cons: I cannot think of a complaint I have had in two years of use. I wish I could to balance this report with negatives but there are none. I do wish they had a non-credit card version. Then I could lose my existing accounting package(an expensive subscription).

  • Reviewer Source 
  • Reviewed on 6/08/2019
Shayne G.
Operations Manager
Nonprofit Organisation Management, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    1/5
  • Customer Support
    4/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 20/03/2017

"Not an accounting system"

Comments: If you are expecting this to work like A/R in an accounting system, you'll be disappointed. It's primary focus is being an e-tail platform, so if you are an office that needs to send invoices that can be paid on-line, you'll run into some snags. And you are forced to set up a domain name even if you know you will never use it, which is just wrong.

Pros: Multiple people can access invoice status.

Cons: It is designed for billing individuals, not companies.

  • Reviewer Source 
  • Reviewed on 20/03/2017
Aaron P.
Health, Wellness & Fitness
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 17/09/2015

"Great features and affordability"

Comments: When I started our little martial arts school, I knew what the industry expected and where things were heading. So, it was important to me to keep my costs low, without sacrificing functionality. I use PaySimple for everything from invoicing our after school programs to staying on top of automated billing each month. For $34.95/month it beats the hell out of the other big brands I've tried like First Data. Not only do I get more for less, but the customer support has been phenomenal each and every time I call.

Pros: Ease of use, functionality, ability to generate reports, notices when recurring billing customers have cards that are about to expire.

Cons: Too long of a checkout process for online sales. I need to pay for Shopify in order to make the online buying process easier on potential introductory and trial members.

Vendor Response

by PaySimple on 18/09/2015

Thank you Aaron for the review and feedback. We're happy to hear our customer service team has been so helpful and that our product is helping you manage your recurring billing and stay on top of payment notifications. As always, feel free to call us for any additional help: 800.466.0992.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 17/09/2015
Tony R.
Senior Designer
Building Materials, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/01/2020

"PaySimple makes payments... SIMPLE!"

Comments: Overall I can't imagine doing business in the field without this option. Being able to quote, close and take the deposit or full payment for a sale has increased our sales and my closing ratio. It's truly the future now.

Pros: I love the ability to take credit card payments right from my iPad. The supplied device to slide Credit Cards makes my sales easy and improves my close rate since I can take a payment right there on the spot.

Cons: There are times when the device that slides the card can be finicky. However 95% of the time I'm able to complete the transaction. The other 5% I use our payment site.

  • Reviewer Source 
  • Reviewed on 7/01/2020