Who Uses Zoho Inventory?
e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.
What Is Zoho Inventory?
Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, you can now optimize your inventory and order management, right from purchase to packing, to payments.
Zoho Inventory Details
Zoho
https://www.zoho.com/
Founded 1996
Zoho Inventory pricing overview
Zoho Inventory has a free version and offers a free trial. Zoho Inventory paid version starts at US$59.00/month.
Starting Price
US$59.00/month
Pricing Details
14 day free trial. A free version is available for up to 50 orders and 50 shipments per month. Standard: $59/organization/month billed annually. Includes 1500 orders & 1500 shipments per month. Professional: $99/organization/month billed annually. Includes 7500 orders & 7500 shipments per month. Premium: $159/organization/month billed annually. Includes 15000 orders & 15000 shipments per month. Elite: $239/organization/month billed annually. Includes unlimited orders & unlimited shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for non-profit organizations.
Free Version
Yes
Free Trial
Yes
Zoho Inventory deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Zoho Inventory Features
Inventory Control Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Check-in/Check-out
- Cost Tracking
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Forecasting
- Inventory Auditing
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Point of Sale (POS)
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- SKU/UPC Codes
- Sales Orders
- Sales Reports
- Search/Filter
- Serial Number Tracking
- Shipping Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customisable Reports
- Data Synchronisation
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Search/Filter
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Vendor Managed Inventory
- Warehouse Management
- eCommerce Management
Order Management Software
- API
- Accounting Integration
- Activity Dashboard
- Backorder Management
- Barcode / Ticket Scanning
- Billing & Invoicing
- Cataloguing/Categorisation
- Contact Database
- Customer History
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Data Synchronisation
- Discount Management
- Forecasting
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Fulfillment
- Order Management
- Order Tracking
- Product Catalog
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Recurring Orders
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Shipping Labels
- Shipping Management
- Special Order Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Warehouse Management Software
- 3PL Management
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Bills of Material
- Customisable Reports
- Customizable Fields
- Cycle Count
- Data Import/Export
- Forecasting
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real Time Synchronisation
- Receiving/Putaway Management
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Workflow Management
- eCommerce Management
Zoho Inventory Alternatives - Capterra New Zealand 2021
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Zoho Inventory Reviews
Read all reviewsOverall rating
Average score
Sancharini s G.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 11/03/2021
"Practical, economical option for Inventory Management"
Comments: Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !
Pros: Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.
Cons: Can be more economical due to scale of zoho, they could pass some more discount to clients.
- Reviewer Source
- Source: GetApp
- Reviewed on 11/03/2021
Verified Reviewer
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 1/11/2020
"Zoho Review"
Comments: Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.
Pros: Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.
Cons: The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.
- Reviewer Source
- Source: GetApp
- Reviewed on 1/11/2020
Gregory S.
-
Overall Rating1 /5
-
Ease of Use1 /5
-
Features & Functionality1 /5
-
Customer SupportUnrated
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 23/01/2021
"Shopify users, beware of Zoho!"
Comments:
Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.
Pros: On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.
Cons:
We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was.
Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them!
Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 23/01/2021
Dale (ken) S.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 10/02/2021
"Zoho Inventory - Worth it's Price in Gold"
Pros:
Ease of use.
Ability to link other Zoho Products like Zoho Books.
Customer service.
Cons: Not implementing changes fast enough to make program even better or more functional!
- Reviewer Source
- Source: GetApp
- Reviewed on 10/02/2021
Karun M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 20/09/2019
"Fantastic addition to the Zoho Books suite"
Comments: Well designed software that meets my organisation's needs. Ease of usage means that people at all levelsof the organisation can get comfortable using it to manage inventory and track sales.
Pros: As a small business owner, I found that the Zoho Inventory plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory.
Cons: The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it.
- Reviewer Source
- Source: GetApp
- Reviewed on 20/09/2019
