15 years helping New Zealand businesses
choose better software

What Is Zoho Inventory?

Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, you can now optimize your inventory and order management, right from purchase to packing, to payments.

Who Uses Zoho Inventory?

e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.

Zoho Inventory Software - Best-sellers at a glance
Zoho Inventory Software - Organize your variants
Zoho Inventory Software - Manage contacts
Zoho Inventory Software - Better Shipping Options
Zoho Inventory Software - Mobile App

Not sure about Zoho Inventory? Compare with a popular alternative

Zoho Inventory

Zoho Inventory

4.5 (388)
US$39.00
month
Free version
Free trial
78
28
4.4 (388)
4.3 (388)
4.3 (388)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Highly reviewed
$27.50
month
Free version
Free trial
172
155
4.3 (2,924)
4.2 (2,924)
4.0 (2,924)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Zoho Inventory

Xero
Top rated features
Product Identification
Project Management
Real-Time Data
Zoho Books
Top rated features
Billing & Invoicing
Income & Balance Sheet
Invoice Creation
QuickBooks Online Advanced
Top rated features
Accounting
Chart of Accounts
Task Management
Sage X3
Top rated features
Financial Management
General Ledger
Inventory Management
Sellbrite
Top rated features
Inventory Tracking
Purchase Order Management
Reporting/Analytics
Extensiv Order Management
Top rated features
Inventory Management
Order Management
Warehouse Management
Salesforce Sales Cloud
Top rated features
Client Tracking
For Sales Teams/Organizations
Shared Contacts
Veeqo
Top rated features
Label Printing
Parcel Shipping
Shipping Labels
Megaventory
Top rated features
Inventory Control
Inventory Management
Order Management

Reviews of Zoho Inventory

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
Software Engineer in US
Verified LinkedIn User
Semiconductors, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Robust inventory management tool

5.0 2 years ago

Comments: Provides a wide variety of functions to optimally manage inventory tracking.

Pros:

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Cons:

It was a bit complicated to finalize the integration with some third party platforms.

Estefania
Estefania
Engineering Project Specialist in Argentina
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

To succeed in today's competitive marketplace, maintaining accurate customer data is essential.

4.0 last year

Comments: I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.

Pros:

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Cons:

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

Matt
President in US
Wholesale, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Wholesale Distributor Using Zoho Inventory

5.0 2 months ago New

Pros:

Having an all in one platform is easy for us to navigate. We previously used multiple platforms and nothing synced. We now have perfect inventory management and don't risk losing stock or overselling items.

Cons:

I would like more payment processor options that could be integrated with the invoice feature. Stripe suspended our account because of a surge of transactions and refunded half of the orders. Stripe is also holding 5 figures of funds that it did not refund. We broke none of its TOS. Adding better processors would be very nice. It would also be extremely helpful to have bulk image upload supported in the inventory import feature. We deal with thousands of items in our inventory and cannot manually add pictures for each one.

Gregory
Pressident in US
Furniture, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Shopify users, beware of Zoho!

1.0 3 years ago

Comments: Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Pros:

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Cons:

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Cybele
Human Resource Manager in US
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The best tool for order and inventory management

5.0 2 months ago

Comments: The experience is great. My work has been so easy and perfect.

Pros:

Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier.

Cons:

So far, i have not encountered any issues in this great software.