---
description: Learn more about Lucidchart price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Lucidchart Pricing, Reviews & Features - Capterra New Zealand 2026
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# Lucidchart

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> The intelligent diagramming application that empowers teams to clarify complexity, align their insights, and build the future.
> 
> Verdict: Rated **4.5/5** by 2261 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Lucidchart?

Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2261 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lucid Software
- **Location**: South Jordan, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Lucidchart offers Free, Basic, Professional, and Team accounts:&#10;&#10;Free&#10;&#10;Individual: $7.95 /mo&#10;&#10;Team: $6.67 /mo&#10;&#10;Enterprise: Contact Lucid Software for pricing details.&#10;&#10;Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Albania, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China and 78 more

## Features

- Access Controls/Permissions
- Brainstorming
- Business Process Automation
- Collaboration Tools
- Commenting/Notes
- Component Library
- Customisable Templates
- Data Import/Export
- Data Linking
- Design Management
- Design Templates
- Desktop Interface
- Diagramming
- Document Management
- Drag & Drop
- Drag & Drop Editor
- Employee Photos
- Flowchart
- Gantt/Timeline View
- Graphical Workflow Editor
- Mind Maps
- Mobile Interface
- Mockup Creation
- Organisational Charting
- Process Modeling & Designing
- Publishing/Sharing
- Search/Filter
- Templates
- Third-Party Integrations
- UI Prototyping
- Version Control
- Wireframe Creation
- Workflow Configuration
- Workflow Management

## Integrations (54 total)

- Amazon EC2
- Asana
- AuditBoard
- BambooHR
- Box
- Confluence
- Craft.io
- Dropbox
- Dropbox Paper
- Figma
- GitHub
- Gliffy
- Google Calendar
- Google Classroom
- Google Cloud

... and 39 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software)

## Related Categories

- [Diagram Software](https://www.capterra.co.nz/directory/30941/diagram/software)
- [Wireframe Software](https://www.capterra.co.nz/directory/30850/wireframe/software)
- [Flowchart Software](https://www.capterra.co.nz/directory/31060/flowchart/software)
- [Org Chart Software](https://www.capterra.co.nz/directory/31397/org-chart/software)
- [Nonprofit Project Management Software](https://www.capterra.co.nz/directory/32439/project-management-software-for-nonprofits/software)

## Alternatives

1. [Aha\!](https://www.capterra.co.nz/software/144020/aha) — 4.7/5 (565 reviews)
2. [monday.com AI Work Platform](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (6097 reviews)
3. [Visio](https://www.capterra.co.nz/software/201133/visio) — 4.5/5 (3283 reviews)
4. [SketchWow](https://www.capterra.co.nz/software/1054154/sketchwow) — 4.9/5 (588 reviews)
5. [Miro](https://www.capterra.co.nz/software/128955/miro) — 4.7/5 (1699 reviews)

## Reviews

### "Great free version" — 5.0/5

> **Salina** | *16 November 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: great templates to use. It made chart making quick and easy. The end designs looked professional
> 
> **Cons**: The costs of the paid version/ It was not value for money for the amount of charts i was making
> 
> I use the free version due to it costing more than i will get use from, but this version gives enough features to do a good few charts before needing to purchase

-----

### "A Creative and Collaborative Tool for Cross-Team Work" — 5.0/5

> **Aleah** | *8 July 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Lucidchart is how much creativity it allows while still being practical and easy to use. It gives me the flexibility to build out ideas visually in a way that feels clear and engaging. I also really enjoy the collaborative aspect of the platform, especially when working across multiple teams, because it makes it easy for everyone to contribute and stay aligned. The template library has been a great help with starting a project as well, or at least getting a good idea of how you would want it to flow.
> 
> **Cons**: What I liked least is that some diagrams can become cluttered or harder to manage as projects grow more complex. When a board has a lot of contributors or a large amount of information, it can take extra effort to keep everything organized and easy to follow. Still, that feels more like a challenge that comes with scale than a major issue with the platform itself.
> 
> My overall experience with Lucidchart has been very positive. I’ve enjoyed using it across multiple teams because it supports both creativity and collaboration so well. It has been a helpful tool for brainstorming, mapping out processes, and giving teams a shared visual space to work through ideas together. Overall, it’s been a strong platform that makes teamwork and visual communication much easier.

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### "A best in class visual collaboration tool for turning complex projects into clear and actionable plans. Lucid is a premium and innovative frontrunner." — 5.0/5

> **Stephen** | *9 July 2026* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Lucidchart stands out as a versatile platform for visual project management. Its intuitive drag-and-drop interface make it incredibly easy for everyone on our team to build,edit and refine diagrams without requiring any special skills. The flexibility of being able to access and update our diagrams from any device with an internet connection means we can capture ideas immediately whether we are in the office, at a client site or reviewing infrastructure on the ground. Collaboration is where Lucidchart truly shines. Live cursors, commenting, shared updates and realtime coediting allow our engineering, operations and management teams work on the same diagrams simultaneously, helping us visualize complex network deployments and business workflows faster. We also save save a great deal of time by starting with the extensive template library for network diagrams, process maps, organizational charts and architecture diagrams while the AI assisted diagram generation helps us to quickly transform ideas into clear visual plans. Another feature we rely is the ability to connect diagrams with live Excel and Google sheet data, ensuring our network documentations and project dashboards always reflect the latest information. Lucidchart places a strong emphasis on privacy and security, giving us complete  confidence that our sensitive network designs and strategic project information remain protected.
> 
> **Cons**: Lucidchart has worked exceptionally well for us, but we would love to see quicker customer support responses whenever immediate assistance is needed. We would also appreciate a stronger offline functionality that allow us to continue working on diagrams even in areas with unreliable internet connectivity, then sync our work once we're back online
> 
> Deploying Lucid is one of the best investment we have made for the success of our business. As a telecom company, we handle complex network infrastructure projects that involves multiple teams and Lucid has made it easier to visualize network architectures, business processes and project workflows in a way that everyone understands. It has significantly reduced miscommunication across departments, improved collaboration and given us the clarity we need to keep projects moving efficiently from planning to execution.

-----

### "Not worth the costs." — 1.0/5

> **François** | *27 January 2026* | Biotechnology | Recommendation rating: 0.0/10
> 
> **Pros**: It was web based and simple to use. That's about it. You can have multiple users access the files from the web.
> 
> **Cons**: The pricing is ridiculous for what amounts to a flow chart software. It can be easily replaced by a variety of FOSS self-hostable software. Something any small business should be able to set up in an afternoon.
> 
> Pretty awful, totally not worth their value proposition. Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used.

-----

### "Really good web based diagramming tool" — 5.0/5

> **David** | *24 April 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Available as a web app that can accessed through any web browser. Really modern UI and includes a huge range of templates (networking diagrams, org charts, etc.) and shapes. Like the ability that it can convert Visio files and PDFs. Live collaborations with other team members within the same file is nice and works as expected.
> 
> **Cons**: There is no desktop application available for either Windows or macOS. The pricing can be a turn off for some people as it is a little on the pricer side when compared to Visio web that is included in most business M365 subscriptions.
> 
> Overall a really good cloud base diagramming and brainstorming application. The UI is modern, clean, and includes a really good catelog of templates.

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