SocialChorus

Comments: Access to internal news from multiple devices.

Pros: Ability to have internal news available on a personal mobile device and the intranet from a single platform. Easy to work with and integrates with many other platforms and software.

Cons: Would like to see just a few more options for customizing displays on internal intranet. Ability to parse stories by a # or keyword, to display a subset of stories from one channel, would be useful. A UX improvement would be the ability carry details of what a user clicked on through the SSO process, instead of clicking a story from the intranet, going through SSO, and landing on their news feed rather than the story clicked.

Comments: increase in employee advocates

Pros: Enables employee advocacy and the basics of social selling. Can easily share to preferred social platforms

Cons: Releases are rolled out that then break and remove features actively used.
Feature requests and road-mapped items take forever to come out.
No search functionality for users.
Backend can be very clunky and isn't mobile optimized.
Not their fault but no linkedin engagement metrics anymore due to api changes.
No versioning for different platforms

Comments: A significant increase in company engagement. We were delayed on launch, but still managed to reach our goal for download and users. Its very convenient to get messages out to employees and we're always trying new ways to be engaging.

Pros: I like the ease of access of both admin and user. It's nice to have the multiple options including article, image, link, and video. I also enjoy being able to have multiple admin's for ease of control.

Cons: I do wish we could manage channels and content on the mobile device for instances that it's urgent or on the go. Additionally, it would be nice to order the channels in any other fashion beyond alphabetical. Or also the layout of the images. (Portrait vs Landscape)

Comments: Increases level of communication for our department.

Pros: Streamlined view. Easy to post. I think the new updates on how we can add photos and bullets right from the side is nice and eliminates the need of having to scroll all the way to the top.

Cons: When pasting a post the format becomes skewed. Also, the bar that has all the functions on it should be a side bar that follows the poster as they are crafting their post since it is time consuming and inefficient to have to scroll all the way to the top.

Pros: The analytics and ease of use when posting new content; our account manager; email alerts with new improvements and webinars for training.

Cons: The constant bugs that require us to delay email campaigns and other campaigns. The program interface almost changes too much; hard to keep up.