---
description: Learn more about SP IT Helpdesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SP IT Helpdesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [SP IT Helpdesk](/software/144918/sp-intranet-365)

# SP IT Helpdesk

Canonical: https://www.capterra.co.nz/software/144918/sp-intranet-365

> Microsoft 365-based IT Helpdesk to manage tickets, automate support, and improve resolution times—built on SharePoint and Teams.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SP IT Helpdesk?

SP IT Helpdesk is built for Microsoft 365 organizations looking to streamline IT support by managing tickets, automation, and resolution within SharePoint and Teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SP Marketplace
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$3,350.00
- **Pricing model**: Other
- **Pricing Details**: Please visit our website for pricing details or to request a direct quote.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity/News Feed
- Calendar Management
- Collaboration Tools
- Content Management
- Discussions/Forums
- Document Management
- Knowledge Base Management
- Policy Management
- Private Network
- Search/Filter
- Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Incident Management Software](https://www.capterra.co.nz/directory/31332/incident-management/software)

## Related Categories

- [Incident Management Software](https://www.capterra.co.nz/directory/31332/incident-management/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)
- [Intranet Software](https://www.capterra.co.nz/directory/31015/intranet/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Front](https://www.capterra.co.nz/software/132901/front) — 4.5/5 (286 reviews)
5. [monday service](https://www.capterra.co.nz/software/1069948/monday-service) — 4.6/5 (108 reviews)

## Reviews

### "SP Intranet - the fastest way for SMEs to get a SharePoint intranet up and running" — 4.0/5

> **Verified Reviewer** | *23 April 2019* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: SP Intranet builds on the Office 365 SharePoint environment. It is pretty much ready to go out of the box, so you save a ton of time building the thing from scratch. It neatly handles permissions so you can control who has access to what without tearing your hair out. If you don't have in house SharePoint developers, this is the fastest way to get a working intranet deployed.
> 
> **Cons**: It's SharePoint - it's never going to be pretty or the best UX (although this is improving).
> 
> SP Marketplace Intranet gives you a well designed SharePoint intranet based on industry best practice that is fast to deploy and easy to maintain. Everything is based on the SharePoint platform and is held on your own tenancy. This is a cost-effective intranet solution that will meet the requirements of most SMEs out of the box. If you already have an Office 365 business subscription, you are already paying for SharePoint, so it makes sense to use it for your Intranet - SP Marketplace intranet is the fastest and easiest way to make it happen.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/144918/sp-intranet-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/144918/SP-Intranet-365/> |
| en-AE | <https://www.capterra.ae/software/144918/sp-intranet-365> |
| en-AU | <https://www.capterra.com.au/software/144918/sp-intranet-365> |
| en-CA | <https://www.capterra.ca/software/144918/sp-intranet-365> |
| en-GB | <https://www.capterra.co.uk/software/144918/sp-intranet-365> |
| en-IE | <https://www.capterra.ie/software/144918/sp-intranet-365> |
| en-IL | <https://www.capterra.co.il/software/144918/sp-intranet-365> |
| en-IN | <https://www.capterra.in/software/144918/sp-intranet-365> |
| en-NZ | <https://www.capterra.co.nz/software/144918/sp-intranet-365> |
| en-SG | <https://www.capterra.com.sg/software/144918/sp-intranet-365> |
| en-ZA | <https://www.capterra.co.za/software/144918/sp-intranet-365> |
| fr | <https://www.capterra.fr/software/144918/sp-intranet-365> |
| fr-BE | <https://fr.capterra.be/software/144918/sp-intranet-365> |
| fr-CA | <https://fr.capterra.ca/software/144918/sp-intranet-365> |
| fr-LU | <https://www.capterra.lu/software/144918/sp-intranet-365> |
| pt | <https://www.capterra.com.br/software/144918/sp-intranet-365> |
| pt-PT | <https://www.capterra.pt/software/144918/sp-intranet-365> |

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