--- description: Learn more about Employment Hero price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Employment Hero Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Employment Hero](/software/144645/employment-hero) # Employment Hero Canonical: https://www.capterra.co.nz/software/144645/employment-hero Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/144645/employment-hero?page=2) > The smarter way to manage HR, people, payroll and productivity. For NZ small and medium businesses on the up. > > Verdict: Rated **4.4/5** by 239 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Employment Hero? Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 239 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Employment Hero - **Location**: Sydney, Australia - **Founded**: 2014 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Employment Hero offers 3 price plans: Lite: $18 per employee / month Plus: $32 per employee / month Unlimited: $49 per employee / month Add learning bundle for an extra $7 per employee/month, add learning plus for an extra $13 per employee/month, add EAP for an extra $6 per employee/month, add HR advisory for an extra $12 per employee/month or add payroll partner for an extra $12 per employee/month. Prices are in NZD. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Kingdom ## Features - Access Controls/Permissions - Activity/News Feed - Applicant Tracking - Attendance Tracking - Automated Scheduling - Background Screening - Benefits Management - Bonus Management - Candidate Management - Commenting/Notes - Compensation Management - Compensation Statements - Compliance Management - Course Management - Course Tracking - Employee Benefits Administration - Employee Database - Employee Directory - Employee Management - Employee Portal - Employee Profiles - Employee Recognition Software - Employee Reward Programs - Employee Self Service - Entity Data Management - Feedback Management - Goal Setting/Tracking - Interview Management - Job Posting - Leave Policy Management - Leave Tracking - Manager-to-Employee Recognition - Market Data Analysis - Mobile Access - Nominations - Overtime Calculation - Payroll Reporting - Peer-to-Peer Recognition - Performance Review Management - Reporting/Analytics - Rewards Catalog - Self Service Portal - Status Tracking - Task Management - Tax Compliance - Tax Forms - Time Off Management - Time Tracking - Timesheet Management - W-2 Preparation ... and 48 more features ## Integrations (12 total) - Calendly - Go1 - JobAdder - KeyPay - MYOB Business - Okta - QuickBooks Online - QuickBooks Online Advanced - Saasu - Slack - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Time Tracking Software](https://www.capterra.co.nz/directory/30612/time-tracking/software) ## Related Categories - [Time Tracking Software](https://www.capterra.co.nz/directory/30612/time-tracking/software) - [Recruitment Software](https://www.capterra.co.nz/directory/30602/recruiting/software) - [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software) - [Onboarding Software](https://www.capterra.co.nz/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.co.nz/directory/10025/benefits-administration/software) ## Alternatives 1. [Rippling](https://www.capterra.co.nz/software/172127/rippling) — 4.9/5 (4780 reviews) 2. [Paylocity](https://www.capterra.co.nz/software/86714/webpay) — 4.3/5 (1841 reviews) 3. [BambooHR](https://www.capterra.co.nz/software/110968/bamboohr) — 4.6/5 (3427 reviews) 4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5210 reviews) 5. [Paycor](https://www.capterra.co.nz/software/133745/paycor-perform) — 4.3/5 (3038 reviews) ## Reviews ### "Keteriki Ltd" — 3.0/5 > **Angela** | *29 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 1.0/10 > > **Pros**: The capability of the HR platform for employee management and reports. The comprehensive Payroll platform encompassing all aspects of Payroll relating to employment legislation. > > **Cons**: Complicated to set-up; slow response from support team for issues; constant issues with Payroll; the SWAG App is hit and miss - some employees timesheets populate to EH HR and some do not. > > Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented initially. While members of the support team are helpful and understanding, they are not available at the outset. The Submit A Request is time consuming and often I don't receive a response to that request for days. There are many times when I have had to chase up my request and keep a track of ticket numbers. The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the AI. We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be consistent. ----- ### "Annual leave always a day out" — 4.0/5 > **Mandy** | *23 July 2024* | Marketing & Advertising | Recommendation rating: 1.0/10 > > **Pros**: Payroll is quick and easy. It is very difficult to get hold of anyone though - logging a support call is very cumbersome as though you are encouraged never to do it. > > **Cons**: The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to Microsoft Outlook one day out. So if an employee books leave until 22 July, the leave is correct in EH but it comes into Outlook Calendar until 23 July. So managers have consistently wrong holiday dates for their employees. > > Very very attentive until you have bought it, then nothing. ----- ### "By far the best product on the market for HRIS and Payroll\!" — 5.0/5 > **Victoria** | *13 December 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: That our HRIS and Payroll is all in one. > > **Cons**: Importing data from my existing platform into EH, it was problematic and labour intensive. > > Fantastic\! Customer support, on-boarding, payroll and the overall HR platform is the best on the market. ----- ### "Has potential but not as robust as I would hope" — 3.0/5 > **Rob** | *19 February 2025* | Logistics & Supply Chain | Recommendation rating: 0.0/10 > > **Pros**: They're continuously updating the platform and adding new features. Can handle a weekly payroll > > **Cons**: Some parts aren't intuitive to use. Other parts, like holiday balances, break easily and can result in lots of time and effort to get right. It doesn't feel quite so robust as other platforms on the market. ----- ### "Easy to navigate with all you need from an HR/Payroll Platform" — 5.0/5 > **Cristina** | *24 October 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate and integrates everything we need. > > **Cons**: That's there's a lot of settings in both HR and Payroll and sometimes it gets confusing. Also my employees have access to both because in order to use rosters they need access to Payroll and sometimes they are entering timesheets in both systems and overlapping, etc. > > My overall experience with Employment Hero has been good. I’ve been using Employment Hero since 2016, right from their very beginning, and it’s been amazing to see how much they’ve improved over the years. It’s clear that they take customer feedback seriously, which is why I believe it’s so important to keep sharing our experiences. After a five-year break in my career, I returned to work in Australia and switched from another HR system over to Employment Hero and I can see that they have some new features even some of the issues we were facing 5 years ago still there. But overall it's a great system and the customer support normally is immediate and very helpful. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/144645/employment-hero?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/144645/employment-hero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data