--- description: Learn more about Employment Hero price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Employment Hero Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Employment Hero](/software/144645/employment-hero) # Employment Hero Canonical: https://www.capterra.co.nz/software/144645/employment-hero Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/144645/employment-hero?page=2) > The smarter way to manage HR, people, payroll and productivity. For NZ small and medium businesses on the up. > > Verdict: Rated **4.4/5** by 239 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Employment Hero? Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 239 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Employment Hero - **Location**: Sydney, Australia - **Founded**: 2014 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Employment Hero offers 3 price plans: Lite: $18 per employee / month Plus: $32 per employee / month Unlimited: $49 per employee / month Add learning bundle for an extra $7 per employee/month, add learning plus for an extra $13 per employee/month, add EAP for an extra $6 per employee/month, add HR advisory for an extra $12 per employee/month or add payroll partner for an extra $12 per employee/month. Prices are in NZD. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Kingdom ## Features - Access Controls/Permissions - Applicant Tracking - Approval Process Control - Attendance Tracking - Audit Management - Automated Scheduling - Background Screening - Benefits Management - Bonus Management - Candidate Management - Commenting/Notes - Compensation Management - Compensation Statements - Compliance Management - Course Management - Course Tracking - Dashboard - Document Management - Employee Benefits Administration - Employee Database - Employee Directory - Employee Portal - Employee Profiles - Employee Recognition Software - Employee Reward Programs - Employee Self Service - Entity Data Management - Feedback Management - Goal Setting/Tracking - Interview Management - Leave Policy Management - Leave Tracking - Manager-to-Employee Recognition - Market Data Analysis - Multi-Country - Nominations - Payroll Management - Payroll Reporting - Peer-to-Peer Recognition - Performance Review Management - Reporting/Analytics - Rewards Catalog - Self Service Portal - Status Tracking - Task Management - Tax Compliance - Time Off Management - Time Tracking - Timesheet Management - W-2 Preparation ... and 54 more features ## Integrations (12 total) - Calendly - Go1 - JobAdder - KeyPay - MYOB Business - Okta - QuickBooks Online - QuickBooks Online Advanced - Saasu - Slack - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Time Tracking Software](https://www.capterra.co.nz/directory/30612/time-tracking/software) ## Related Categories - [Time Tracking Software](https://www.capterra.co.nz/directory/30612/time-tracking/software) - [Recruitment Software](https://www.capterra.co.nz/directory/30602/recruiting/software) - [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software) - [Onboarding Software](https://www.capterra.co.nz/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.co.nz/directory/10025/benefits-administration/software) ## Alternatives 1. [Paylocity](https://www.capterra.co.nz/software/86714/webpay) — 4.3/5 (1974 reviews) 2. [Rippling](https://www.capterra.co.nz/software/172127/rippling) — 4.9/5 (4885 reviews) 3. [BambooHR](https://www.capterra.co.nz/software/110968/bamboohr) — 4.6/5 (3649 reviews) 4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5318 reviews) 5. [Paycom](https://www.capterra.co.nz/software/130949/paycom) — 4.4/5 (1400 reviews) ## Reviews ### "Keteriki Ltd" — 3.0/5 > **Angela** | *29 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 1.0/10 > > **Pros**: The capability of the HR platform for employee management and reports. The comprehensive Payroll platform encompassing all aspects of Payroll relating to employment legislation. > > **Cons**: Complicated to set-up; slow response from support team for issues; constant issues with Payroll; the SWAG App is hit and miss - some employees timesheets populate to EH HR and some do not. > > Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented initially. While members of the support team are helpful and understanding, they are not available at the outset. The Submit A Request is time consuming and often I don't receive a response to that request for days. There are many times when I have had to chase up my request and keep a track of ticket numbers. The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the AI. We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be consistent. ----- ### "Truly a Hero\!" — 5.0/5 > **Dipin** | *16 December 2024* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: The platform's implementation process was seamless, thanks to the detailed and easy-to-follow step-by-step guides. They covered every aspect clearly and if there was any confusion, the support team was incredibly responsive and knowledgeable during the implementation phase, promptly answering all my questions and ensuring I was never stuck > > **Cons**: There are some doubled up admin features between Payroll and HR. Firstly, An employee doesnt need access to both Payroll and HR platforms to view the same information. Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or the payroll side to effect the change. Most of the available reports are predefined, and creating custom reports needs alot of manipulation of excel sheets. > > Simple and easy to use, one stop shop for all your HR and payroll requirements. ----- ### "Good HRIS+ATS solution for SMEs" — 4.0/5 > **Marie** | *13 December 2024* | Internet | Recommendation rating: 8.0/10 > > **Pros**: Employment Hero offers a compelling HRIS and ATS solution that balances functionality, user-friendliness, and affordability. Its intuitive interface and robust feature set streamline HR processes. The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications. > > **Cons**: The recent shift towards chatbot support has made direct communication with customer service more complicated and lengthy, and a dedicated email for tech support is still the way to go if we are to resolve issues that Admins cannot. > > Good robust system but their customer/tech support could be easier to contact ----- ### "Best Payroll Platform" — 5.0/5 > **Verified Reviewer** | *18 January 2026* | Photography | Recommendation rating: 10.0/10 > > **Pros**: i liked the learning curve, i like that my information is secured, and i can manage my employee records in one place. reporting and processing payments is super easy. > > **Cons**: I think the price might have been my only issue but it is value for money. It's just when you have limited capital to start with it is a little pricy > > My overall experience is I think this is one if the easiest payroll administrative platforms I have used ----- ### "Good - But need to improve on the Employee portal and Resume orders" — 4.0/5 > **Ketmanto** | *11 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It's quite revolutionary. I appreciate its authenticity and its use of AI for job searching and resume building. > > **Cons**: The employee portal appears to be malfunctioning. I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval." I can access the details only after the request has been approved. Additionally, when submitting my resume, my work experience is not sorted correctly by year—entries from 2019 appear first, while those from 2025 are placed at the bottom. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/144645/employment-hero?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/144645/employment-hero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data