What Is Employment Hero?

The smarter way to manage HR, people, payroll and productivity. For NZ small and medium businesses on the up.

Induct new recruits online. Make performance reviews a breeze. Manage your people with built in contracts, policies and HR templates that are ready to go when you are.

Over 80,000 businesses use Employment Hero and together we collectively manage over 750,000 employees. Visit our website to learn more.

Who Uses Employment Hero?

Business Owners, HR Managers, Payroll Managers, People and Culture Managers, CEOs, GMs, Payroll, HR and Business Advisors

Where can Employment Hero be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Employment Hero
  • Located in Sydney, Australia
  • Founded in 2014
  • Phone Support
  • Chat

Countries available

Australia, Malaysia, New Zealand, Singapore, United Kingdom

Languages

English

Employment Hero pricing

Starting Price:

$10.00/month
  • Yes, has free trial
  • Yes, has free version

Employment Hero has a free version and offers a free trial. Employment Hero paid version starts at $10.00/month.

Pricing plans get a free trial

About the vendor

  • Employment Hero
  • Located in Sydney, Australia
  • Founded in 2014
  • Phone Support
  • Chat

Countries available

Australia, Malaysia, New Zealand, Singapore, United Kingdom

Languages

English

Employment Hero videos and images

Employment Hero Software - Join our discount marketplace with hundreds of products at reduced prices.
Employment Hero Software - Bring all your HR into one, easy-to-use place.
Employment Hero Software - Clearly view how everyone is contributing to the wider business goals on a team and individual level.
Employment Hero Software - Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
View 5 more
Employment Hero video
Employment Hero Software - Join our discount marketplace with hundreds of products at reduced prices.
Employment Hero Software - Bring all your HR into one, easy-to-use place.
Employment Hero Software - Clearly view how everyone is contributing to the wider business goals on a team and individual level.
Employment Hero Software - Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.

Features of Employment Hero

  • 401(k) Tracking
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Asynchronous Learning
  • Automated Scheduling
  • Benefits Management
  • Blended Learning
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • Bulk Reference Request
  • Calendar Management
  • Certification & Licensing
  • Check Printing
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Contractor Management
  • Course Management
  • Course Tracking
  • Customisable Reports
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Handbook
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Scheduling
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • Labor Forecasting
  • Leave Policy Management
  • Leave Tracking
  • Manager-to-Peer Recognition
  • Mobile Access
  • Mobile Learning
  • Multi-State
  • Nominations
  • On-going Performance Tracking
  • Onboarding
  • Online Punch Card
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Recognition Tracking
  • Reference Request Automation
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Review Cycle Tracking
  • Rewards Catalog
  • SCORM Compliance
  • Self Assessment
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Social Recognition
  • Status Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

Employment Hero Alternatives - Capterra New Zealand 2021

ADP GlobalView is a cloud-based human capital management solution. Key features include payroll processing and talent management.
All-in-one, cloud-based workforce management platform designed to give managers a single system to onboard, schedule and pay employees.
Small Business cloud based accounting software to automate payroll, client management, tax and all your accounting needs. Learn more about MYOB Business
Beautiful cloud-hosted online accounting software for small businesses. Accessible anytime, anywhere. Learn more about Xero
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Confluence is a team workspace where knowledge and collaboration meet. Create, collaborate, and organize your work all in one place. Learn more about Confluence
SAP Concur takes you beyond automation to a completely connected spend management solution that grows with your business
Shift from manual to meaningful performance management, align and enable your people. Also includes full HRIS and employee engagement. Learn more about intelliHR
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Learn more about Zoho Desk

Reviews of Employment Hero

Average score

Overall
4.5 (170)
Ease of Use
4.5 (170)
Customer Service
4.4 (170)
Features
4.3 (170)
Value for Money
4.6 (170)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kerry S.
Kerry S.
Financial Controller in Australia
Verified LinkedIn User
Real Estate, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Love the platform, makes on boarding new employees a breeze.

5.0 4 years ago

Comments: Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.

Pros:

Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees. The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function

Cons:

I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself

Employment Hero Response

3 years ago

Hi Kerry, Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval! Thanks again, The Employment Hero Team

Ben N.
Director in Australia
Education Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Great product

4.0 2 years ago

Comments: It's been great and now that is in place we haven't looked back, however onboarding was a difficult process

Pros:

HR coupled with Payroll covers many boxes that we have to deal with. User-friendly for our team members and the transparency creates confidence across the company. We like the adaptability of the development team and the improvements we've seen over the past two years. As a whole, it has produced efficiencies across the team for payroll & compliance that ahs been well worth the effort.

Cons:

We implemented the system in mid-2018. We found at that time that creating payroll rules when you're outside of an award can be very challenging, especially when you have to learn how the categories affect each other and you're trying to mesh everything to existing agreements. The platform could do with information links for each step that detail the exact impact of changing each rule. Sometimes a change could create a cascade of unintended consequences (this may have changed). If we had to go back fix something now, we'd have to relearn why certain things were done.

Employment Hero Response

2 years ago

Hi Ben, Thank you for taking the time to share your experiences with Employment Hero. Having been using the platform for almost two years, your feedback is great to see and we're glad to hear your employees find the platform easy to use. Improving transparency and efficiencies are great wins! Thank you also for your feedback regarding setting up your own payroll rules. You now have first-hand experience into how complicated the modern award system is - so many variables that affect one another! Your suggestion for warnings is great and I've passed it on to our product team. Have a lovely day, The Team at Employment Hero

Peter R.
Business Operations Manager in Australia
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Like it - but needs more flexibility

4.0 last month New

Comments: Good but a little frustrating. I like the platform but it needs some work to make some of its features a little more flexible.

Pros:

The set up and implementation of Employment Hero was relatively simple. Really did't take that long to integrate with Xero and it all seems to sync nicely.

Cons:

There are parts to this platform that are a little clumsy. For example, 1. when making templates up based on PDFs you cannot simply replace the PDF of the base document, you have to delete the entire document and all the dynamic fields and start again. 2. Expenses and Leave approvals can only be approved by one manager, which eliminates businesses that have different managers for each function. Would be good to be able to allocate who approves expenses and who approves leave. 3. Managers can't see leave balances only admins, which is not ideal as managers need to be able to check leave entitlements before approving requests.

Employment Hero Response

4 weeks ago

Hi Peter, Thanks or your review of Employment Hero! It's great to hear that you found the implementation process simple - that's really important to us. We're always working to enhance the platform, so I've passed on your valuable feedback about increasing the flexibility of our features to our product team. Many thanks, Anna

Olinka C.
General Manager in Australia
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

A timesaving business value HR platform once you get set-up

3.0 last month New

Pros:

We effectively use EH as our online HR platform. In this aspect it is spot on with Policies, Compliance, Certifications, HR Docs, Contracts and Onboarding. Very happy to use an Australian company. The guidance templates for HR docs and policies are excellent. Pricing is incredibly efficient. Subscription outsourcing is the now for smart businesses. Payroll Xero integration through EH is much less impressive which is such a shame.

Cons:

Minor features are missing. Xero payroll functionality is not good enough - actually that's a major issue. How can you not have YTD available on pay slips?? We've had to revert to Xero's My Payroll, so now staff have 2 platforms to manage. Then the smaller but equally frustrating items - You can enter the public holidays that apply to your location but these aren't reflected in the team leave calendar as an identified PH. Why not? You have already identified then surely the data can be pulled into the team calendar. I submitted questions to the helpdesk and in reply got an answer but got told to sign up for an online Q&A session for future queries. I don't have time for an hour and to have to book in time, I should just be able to email off a question and at some point get and answer. There are other minor frustrations but the overall HR functionality probably outweighs the issues, until we find better.

Employment Hero Response

4 weeks ago

Hi Olinka, Thanks for your review. I'm glad to hear that our templates and cloud-based onboarding and HR is adding value to your business. We're always working to improve our platform and overall experience, so I have passed on your valuable feedback about the Xero integration to our team. If you'd like to discuss this further, please let me know by emailing [email protected] Thank you for your support. Many thanks, Anna

Elena D.
HR Manager in Australia
Health, Wellness & Fitness, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

EH Review

4.0 4 months ago

Comments: Onboarding, completing training and employee notes all in one place have improved our HR systems.

Pros:

The ability to access everything from one database. Payroll information, reviews, policies, leave makes it so much easier to manage payroll and HR functions. Onboarding has also become much speedier and more accurate.

Cons:

The LMS can be improved as can the reporting and performance appraisal and communication platform.

Alternatives Considered: ELMO Software and HR Partner

Reasons for Switching to Employment Hero: It offered payroll and LMS in one place at a better price point.

Employment Hero Response

3 months ago

Hi Elena, Thank you for your lovely review! It's great to hear that Employment Hero has helped to streamline your HR processes and payroll. We're always working to improve the overall platform experience, so I've passed on your valuable feedback to our Product Team. Many thanks, Anna