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Rentman
What Is Rentman?
With Rentman, you manage your rentals and event productions in one place - from booking to billing. You can schedule crew and/or equipment, organize and track all equipment, and create and send quotes. Choose from a range of products and add-ons, and only pay for what your business need. With integrated CRM and communication tools, Rentman is the ideal software for managing your rental business. Rentman is also among the few players in the industry to offer integrated RFID tracking capabilities.
Who Uses Rentman?
Rentman is the operations platform built to support event & media teams. Create accurate quotes, communicate in real-time with your crew, track equipment, control costs, and more all in one platform.
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Rentman
Reviews of Rentman
Easy to setup with great support.
Pros:
The integration of invoicing and inventory management is the best of the software we have used, and the customization of document templates allows us to provide our clients with professional documents with exactly the right amount of information.
Cons:
There are some features that need work on kit and case building but with that said the rentman team are continually listening to the end user and implementing requests.
Alternatives Considered:
Rentman will revolutionise your Event Production world!
Comments: It has been made with the Event Production Industry in mind. It speaks our language, the people who work there understand everything we are trying to do, and they go above and beyond for Rentman to be like a third limb!! Their support is second to none. We have taken up the premium support service, and wow!!!!! They are more responsive than people sitting next to us in the office here. They get back to every email / ticket / suggestion / question as soon as they are online, and with such context and awareness of us (Their team knows us so well and we know them, because they are so personable and consistent). We are in Australia, yet that time difference does not affect their performance at all, generally because everything works and our tickets are about making a slight improvement to something that already works really well, that's saying something!?!
Pros:
It has revolutionised our systems!! We consolidated so many systems into Rentman; warehouse / inventory, quoting & invoicing, rostering & scheduling, timesheets, task management, CRM (the critical parts in Rentman, yet we moved from Salesforce to HubSpot for our marketing elements).
Cons:
There are a few aspects in the last 8 months that are not exactly what we'd like, but we've either shifted our expectations or Rentman have made developments to sort it out! Not being able to share a Project across multiple Account Owners has been a little bit tricky but we've refocussed our needs there. The 'contact person' does not have much information associated with them, but I'm picking holes at a pretty incredible system.
Rentman Response
3 months ago
Hello Kealan, Thank you for your wonderful review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. Thanks again for your support! Best, Rares
Lacking in so many ways
Comments: From an event perspective, this software is lacking in so many ways. if you just need to track your software, this could be a great option. It is outdated but this help with the simplisity of the product. When investing in a software, I want something that will act as close to a one stop shop as I can get meaning in assists with contracting, accounts payment, accounts receivable, inventory management, reporting, deploy and track labor, etc. This software really is just an inventory software and not suited for the hospitality industry.
Pros:
Simplistic Great at tracking inventory only
Cons:
Does not.... Track payments, billing due or past due billingOutside of inventory, it doesnt do much to help move an event forwardReport on anything other than inventory
Alternatives Considered:
We Couldn't be Happier
Comments: Their team is exceptionally responsive to any questions we have. If something isn't covered on their help site, a member of their team quickly addresses it. This level of customer service is rare these days, and it makes us feel truly supported and valued.
Pros:
The program is incredibly vast and versatile, addressing every aspect of our company's needs. It's as though they've anticipated even the things we hadn't considered, making it an indispensable tool for our operations.
Cons:
I have to say, I honestly have no complaints!
Rentman Response
3 months ago
Hello Naomi, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help! Thanks again for your support! Best, Rares
Why should i change to Rentman
Pros:
After working with lots of other warehouse management systems, I find Rentman standing beyond other similar products. So user friendly and fast and easy way to create a project
Cons:
I would like to see Rentman add some kind of time clock system for when my staff is not out on projects so I would be running all through one system.
Rentman Response
3 months ago
Hello Bjarki, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. We'll also forward your suggestion! If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help! Thanks again for your support! Best, Rares
DZ Productions recommends Rentman
Comments: Love it been a user of it for years, its helped us streamline our processes and build a larger crew.
Pros:
Love the software wouldnt be where I am with out it !
Cons:
time zone control thats about it for our staff that works in alot of different locations.
Rentman Response
3 months ago
Hello, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help! Thanks again for your support! Best, Rares
Great to use, from little to big company
Comments: Great, makes my company very structured and my employees know what to do without instructions
Pros:
Its very user friendly and easy to use with te different modules
Cons:
The configuration in the beginning is time consuming, and you could get lost to configure some services.
Rentman Response
2 months ago
Hello Marijn, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help! Thanks again for your support! Best, Rares
Best rental software for the price! Love the custom features.
Comments: Like it a lot so far. Need to do a lot more work to get it running to its full capacity.
Pros:
Customizable functionality for our business needs without the hassle of dealing with an employee or paying for changes. Makes life easier.
Cons:
Just how unfamiliar I still am with it. Need to work on it more but thus far I am very impressed with all its functionality.
Rentman Response
3 months ago
Hello Sean, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help! Thanks again for your support! Best, Rares
A professional tool for rental professionals
Comments: Very pleased with the results, creating a WOW factor within the team
Pros:
The real-time visibility you have on your processes and equipment
Cons:
You need to be a highly skilled category manager and data savvy to implement it seamlessly.
Rentman Response
3 months ago
Hello Arturo, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help! Thanks again for your support! Best, Rares
RDM review
Comments: Very nice layout and handling. No other programs needed!
Pros:
Easy and Quick. Offers in minutes! Customers are happy for detailed proposals.
Cons:
Nothing really… On the wish list to be able to integrate with my invoice software fort nox!
Rentman Response
3 months ago
Hello Robert! Thank you for your review & kind words. We're very happy to see that Rentman can help you become more efficient in your processes! We were wondering why you would not recommend Rentman (considering the 'likelihood to recommend' grade you gave). Do you mind sharing your thoughts with us at [email protected]? We would really appreciate it! Thanks, and have a great day! ~ Team Rentman
The user who cant wait for company growth. More features and better functionality.
Pros:
I love the customer service. They get back to you as soon as they can. They have plenty of warning if their team is not available. They act fast in emergencies. most importantly, they listen. We have come to them with ideas of features that should be added only to see an update the next month with our recommendations/implementations.
Cons:
The learning curve and functionality. The learning curve was difficult although [sensitive content hidden] and the plenty of resources they had made it go by fast. You really just need to learn the terminology and then you can almost use it however you please. It is very customizable in the sense that there are multiple ways to complete a task. IE schedule, book equipment, take inventory, check gear in and out, truck pack weight/power requirements. Just once you get 3-4 layers deep like editing a document template, or creating your own QR tags. It gets a little buggy, without hesitation you use it because you know the Rentman team is there to help once a problem arises.
Great rental management tool
Pros:
Good layout and workflow. Easy to use after initial set up.
Cons:
Poor rental management in app. Sometimes lagging.
Excellent software for planning producties
Pros:
planning productions, invoicing is easy, calender is nice
Cons:
For our business it is perfect We do not use the financial module completly. Only making the invoices and than we move over to our boekhoud package.
Rentman
Comments: My overall experience with Rentman was marked by its powerful project management capabilities tailored specifically for the rental industry. The platform provided a centralized hub for organizing and tracking rental projects, from inventory management to crew scheduling. The robust collaboration features and real-time updates helped streamline operations and enhance team productivity. With continued user support and onboarding improvements, Rentman has the potential to be an indispensable tool for rental businesses of all sizes.
Pros:
One of the standout features I liked most about Rentman was its comprehensive project management capabilities for the rental industry. It allowed me to easily create and manage equipment lists, schedules, and crew assignments. The real-time collaboration and communication tools facilitated seamless coordination among team members and improved overall efficiency.
Cons:
One aspect that I found slightly challenging about Rentman was its initial learning curve, especially for users who were new to the software or the rental industry. While the platform offered extensive functionalities, it took some time to fully grasp and utilize all the features effectively. Improved onboarding resources or interactive tutorials could help new users get up to speed more quickly.
Skyler Rowsell
Comments: Great product with awesome customer service.
Pros:
having one app to catalog inventory and create invoices while being a calendar planning tool is awesome.
Cons:
time tracking system feels more difficult than it needs to be. As an admin not being able to punch in my end time 5 minutes before is frustrating. as well as not having the option for tagging that time to a PO#/ Job # without first creating it as an action item. seems like an unnecessary step.
We use "Rentman" for Material Planning, Personal planning, Dry Hire Organisation, Invoices, Offers
Pros:
For us "Rentman" is the Swiss-Knife of Event Software. It allows us to plan and schedule Material, Personal, Logistics and to create offers, invoices and reminders on one online Plattform. We can use "Rentman" from every Point of the world and any System because it´s a browser based online tool. We use it since two years and it´s running completely stabil and secure. It´s easy to use and you can give difeerent roles to every employee depending on his role in your Company. From our Point of view "Rentman" is the most powerful and flexible Software for Event-Companies which is available in the Moment. We tried also Easy-Job before but it´s too expensive, too complicated and also too unflexible because there´s no Cloud-Online-Solution. One of the main profits of Rentman is the Support they give to you along the whole time. We got an complete "StartUp-Workshop" via Online teaching for our complete Team, so afterwords everyone knew the main functions and advantages of rentman. If there should be a Problem you can call them anytime and they will fix it professionell and fast.
Cons:
The Rentman App is nice to have but it´s not really complete funktional at the Moment, it should have more of the Features which is included in Rentman-Online.
Rentman Response
7 years ago
Hey Christoph, thanks for the great review! We really like the Swiss Army Knife comparison! We see our software as an all-in-one solution for event rental companies like yours and knowing that all the tools are working out for you is the feedback we like to get. We were also happy to hear that our support team could minimize the set-up costs for you. We know that switching to a new rental management software is often the hardest part. Therefore, we want to make the transfer and training as effective and simple as possible. Keep your eyes open for updates to the Rentman browser version and Rentman App. New functionalities are added every month so new app features might be available sooner than you think ¿
It ist an application, that makes your workflow much easier. It saves time and money
Comments: Especially the online availability is extremely attractive. This facilitates much. It is always up-to-date and can be viewed from anywhere and possibly changed. The staff are always well informed about material and personnel. The program does what it is supposed to do well, quickly and clearly. There are hardly any wishes about it without which it is too crowded. Around a successful software which is always developing.
Pros:
The clarity and clear procedures. Also the quick overview and online availability. The planning of material personnel and vehicle fleet becomes child's play. The organization of the material is simple and clear, as is the overall appearance of the software. Everything runs very reliably. Also the hiring of material is easy to do. The workshop module is clear and practical. This program is packed with knowledge and passion. The support is very fast and effective.
Cons:
Little things in the mobile app. For example, you can not simply create a project quickly, with name and date and info. You can work out later in the office. That would be very helpful if you get orders on the way. Otherwise completely satisfied.
Rentman Response
7 years ago
Hendrik, thanks a lot for taking the time to review Rentman. Our team really appreciates your feedback. It is great to hear that our rental software seems to have simplified so many of your daily processes. We know how specific the requirements of Pro AV companies can be, which is why we have developed Rentman to be an all-in-solution for this industry. You mentioned that our software is always developing and of course this also applies for our Rentman App. Stay put for new updates that will add even more functionalities to our Android and iOS application. We believe that rental management shouldn¿t stop when you leave the office!
Rentman helps us to digitize our business processes.
Comments: Overall, I definitely recommend the software to small and medium sized businesses who would like to rent and sell event equipment! Rentman.io is very helpful to digitize our business and lean processes.
Pros:
The customer support is exceptional! The different modules are very intuitive to learn. The standardized data base fields can be complemented with additional customized fields. The statistic section helps us to track our projects and improve reporting to the management.
Cons:
In the material data base you currently have to decide, if an exhibit is for rental or for sale. If you want to rent and sell a product you need to create two items. All the materials have to be stored in the same warehouse.
My review :-)
Comments: We are a rental company that has a dry hire devision and a production devision. Both worlds come together in one Rentman world
Pros:
Easy to use cloud software that links with all freelancers.
Cons:
Migration from (I think it was) v3 to v4
Rentman Response
3 years ago
Hello Rob! We appreciate you taking the time to write your review. It's great to hear, that you enjoy our options and that you have been with us since Rentman3. We appreciate the trust and loyalty you've placed in us since then.
Fast, flexible, cost effective and exceptional support
Pros:
-support is extremely good -software is easy to learn and teach others -searching for data is instant -facility to add tags, filters and tasks throughout makes it customisable for all users -easy to customise system templates -project templates easy to set-up and speed up creating new projects for account managers -customers digitally sign their quotations and confirm the projects -crew planner module has planned 60+ full time and freelance technical staff without a hitch -communication flow right through the project for all involved to view -full time staff have project information to hand on their smartphone through the app -equipment failures are scanned on-site direct into the repairs module by the technicians -software is constantly evolving along with industry feedback
Cons:
-mobile scanning not yet available, this will be helpful rolling over scanned equipment on-site, from one project to another
Rentman Response
7 years ago
Hey Cairbre, thanks a lot for your review and feedback on Rentman. We were happy to hear that our support team has been this helpful over the past year. I have made sure that they get the praise they deserve! It is great to see that Rentman has improved so many aspects of your rental workflow. We are always doing our best to make inventory management, labor scheduling and reporting as easy and efficient as possible for you. Our developers are hard at work so mobile scanning with the Rentman App will be available in no time. Feedback like yours is what we base a lot of our development priorities on. Thanks a lot for your help and support!
Makes AV Rentals Business easier
Comments: We are happy, as I am not an expert sometimes it's a bit complicate.
Pros:
Having all the gear ordered and organized, availability and being able to Invoice straight from a quotation
Cons:
Changing some of the presentations and designs. Setting the dates sometimes does not work perfect. The order of the Invoices when we want to update the payments or searching by our own quotation number does not work.
Rentman review
Pros:
The ease of use and the extensive possibilities of the platform
Cons:
We really miss an automatic Rentman import function for our website. It would be great to have a feature to create a schedule (e.g. every day at 1600 hours) to update the website stock with the Rentman stock.
Rentman Response
3 years ago
Hello Ruben! We appreciate you taking the time to write your review. It's great to hear, that you enjoy our options and have an easy time using Rentman! Regarding your feedback on the automatic import of equipment data into your webshop, we would love to discuss this matter with you further. Generally, the API connection we offer provides the functionality to update your equipment data in real time: https://support.rentman.io/hc/en-us/articles/360013699120. However, if this article does not address your concerns, please contact our support via email at [email protected] with some details on this matter, so we can explore our options on the webshop connections with you and help fill in any potential gaps. We hope for a great continuous relationship with Skytools and wish you all the best! Your Rentman Team
The only software that you need
Pros:
Everything is easy to use, you can use it with other software like Exact Online. The overview is clear so you don’t have to search for a function
Cons:
I missed a lot with the mobile app and some functions for the employees. If they have some declaration i have to do with the other software or if they want some day off or vacation you can’t do with the app
Rentman Response
2 years ago
Hey Jerry! Thanks for your feedback, it is greatly appreciated! Our app is still fairly new, but we're always working on improving it. As a matter of fact, a new update just came out today! I'd also suggest you keep an eye on our Public Roadmap, where you can see what features we're currently working on. You might find a few things you'll find interesting!
Not perfect but better than most
Pros:
Compared to other rental AV software managers out there, this program is the easiest and cleanest I’ve used. The cloud is a great addition
Cons:
Like every other rental AV program, some things take a little work around to really use but this is one of the better options out there!
Rentman Response
6 years ago
Hey Tyler, thanks a lot for taking the time to leave a review. We are glad to hear that among the rental management solutions you have used Rentman is the one that stands out! If you have ideas on how we can make Rentman perfect for you please make sure to reach out to our support team. Feedback like yours is essential for us in developing new features and improving the software. We have a lot more cool features in the pipeline for 2019 so stay tuned!
Expectations for future improvement are high
Comments:
Our processes company wide can now be covered by the use of Rentman and AFAS.
We use several API's to connect the applications for stock, purchasing, finance, CRM and the full rental and sales proces including workshops.
Pros:
Easy to use and to educate to the team. Implementation support and daily support is fast and helps our processes moving forward adequately. Data maintenance is very friendly and fast (Items, crew, contacts) Easy to understand template editor. Not the most extensive but covers most of the needs
Cons:
Import features can be more extensive for users of other programs how consider switching application. Multi language level needs improvement to be real multi lingual. 2FA is an important missing part for cyber insurance application. The purchasing module is a important missing link.