---
description: Learn more about FormAssembly price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: FormAssembly Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [FormAssembly](/software/144453/formassembly)

# FormAssembly

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Next: [Next page](https://www.capterra.co.nz/software/144453/formassembly?page=2)

> Easy-to-use, yet highly customizable form builder \&amp; data collection platform with an uncompromising stance on security and compliance.
> 
> Verdict: Rated **4.5/5** by 97 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FormAssembly?

FormAssembly is an ideal web form solution for Enterprises and SMB organizations that need secure, scalable, and automated data collection processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 97 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FormAssembly
- **Location**: Bloomington, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: FormAssembly’s Atlas Explorer plan starts at $59/month. Start a trial to experience the platform for yourself. Contact the FormAssembly team for a custom quote.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Danish, Dutch, English, European Portuguese, French, German, Greek, Japanese, Portuguese, Slovak, Slovenian, Spanish, Turkish
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czechia and 83 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Attendee Tracking
- Audit Trail
- Calendar Management
- Collaboration Tools
- Compliance Management
- Conditional Logic
- Contact Management
- Customisable Branding
- Customisable Forms
- Customisable Questions
- Customisable Templates
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Document Imaging
- Document Management
- Drag & Drop
- Electronic Signature
- Feedback Management
- File Sharing
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Marketing Automation
- Mobile Access
- Mobile Signature Capture
- Multi-Channel Distribution
- Multi-Party Signing
- Multiple Question Types
- Offline Response Collection
- Online Polling
- Payment Processing
- Process/Workflow Automation
- Question Branching
- Question Library
- Reminders
- Remote Data Capture
- Reporting/Analytics
- Skip Logic
- Status Tracking
- Survey/Poll Management
- Template Management
- Templates
- Third-Party Integrations
- URL Customisation
- Visual Analytics

## Integrations (25 total)

- AWeber
- Chargent
- Docmosis
- Drupal
- FreshBooks
- GoTo Webinar
- Google Drive
- Google Sheets
- Google Workspace
- HubSpot CRM
- Mailchimp
- Marketo Measure
- Microsoft Excel
- PayPal
- Postman

... and 10 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software)

## Related Categories

- [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software)
- [Data Collection Software](https://www.capterra.co.nz/directory/32475/data-collection/software)
- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [Document Generation Software](https://www.capterra.co.nz/directory/31576/document-generation/software)
- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)

## Alternatives

1. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (945 reviews)
3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [Microsoft Forms](https://www.capterra.co.nz/software/1025299/microsoft-forms) — 4.6/5 (320 reviews)
5. [Gravity Forms](https://www.capterra.co.nz/software/206381/gravity-forms) — 4.6/5 (90 reviews)

## Reviews

### "Best Form Builder in the Market" — 5.0/5

> **Rick** | *27 March 2026* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The simplest online form builder on the market and a really intuitive connector to Salesforce. Even their embedding capabilities is best in class.
> 
> **Cons**: Literally, there is nothing that I could say that is negative about the Form Assembly platform. Ease of use and complete connectors earn their win in the marketplace.
> 
> I was worried when security concerns forced our organization to change online form building platform, but thank goodness that happened because Form Assembly is by far the best and easiest platform in the market.

-----

### "Overall great experience with FormAssembly\!" — 4.0/5

> **Sarah** | *3 March 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: It connects easily with Salesforce, which makes it simple to send form data where it needs to go without a lot of extra steps. If your team relies on Salesforce, this is a big plus.&#10;&#10;The form builder is user-friendly and straightforward. It doesn’t take long to get the hang of it, and you don’t need to be super technical to build good, functional forms.&#10;&#10;Customer support has also been helpful. When issues come up, the team is responsive and does a good job walking you through solutions.
> 
> **Cons**: Customization can feel a bit limited unless you know HTML. If you want more advanced styling or specific design tweaks, you’ll likely need some coding knowledge.&#10;&#10;It also isn’t possible to automatically send a PDF copy of a completed form in the confirmation email to respondents, which can be a drawback depending on your needs.
> 
> Overall have had a great experience with FormAssembly. It's helped streamline many forms that we ask our users to complete with the integration with Salesforce.

-----

### "A good starting point but lacks robust enterprise level functionality" — 3.0/5

> **Tracey** | *19 March 2026* | E-Learning | Recommendation rating: 6.0/10
> 
> **Pros**: Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce.
> 
> **Cons**: Although the connectors are very convenient, they are also highly limited especially when working with 'repeating sections'. Instead of bulk load the records, it processes them one by one which creates an extremely slow UX. Additionally, the 'Skip this step if' functionality cannot evaluate each record within a repeating section. This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing an acceptable experience for our customers.
> 
> Form Assembly is a solid starting point and provides a clean way for customers to interact with your Salesforce data. The limitations with both the connectors and the interface to build forms is frustrating. Luckily you can get around some of these frustrations by building out custom CSS and Javascript files but I wish that Form Assembly would invest in their roadmap to create a more robust solution.

-----

### "10/10 would recommend" — 5.0/5

> **Chantelle** | *6 March 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: Almost everything\! To highlight a few:&#10;Paying for users vs \# of responses is SO helpful for a not-for-profit, especially when sometimes it's very difficult to predict how many responses a form will get. &#10;The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has gotten more development and more features, it just keeps getting better. &#10;The quarterly webinars outlining new features are incredibly helpful to see what is being developed and released, as well as getting ideas for further efficiencies and broadening our use cases.
> 
> **Cons**: The customer support is good, I would love to see the chat feature enabled for a more instant response. The documentation is good, however I'd love to see more updates with the new features and consistency in the support library, and perhaps some easier navigation.
> 
> We chose FormAssembly after a thorough comparison with other products, and it has not disappointed. We started out with a few use cases we wanted to solve for, but as we've grown more comfortable we use it for a lot more. I'd absolutely recommend it to anyone\!

-----

### "FormAssembly - Good Product, Excellent Integration with Salesforce, Poor Support" — 4.0/5

> **Jori** | *13 March 2026* | Higher Education | Recommendation rating: 8.0/10
> 
> **Pros**: The biggest benefit of using FormAssembly for our organization is the integration with Salesforce\! This is the primary reason we transitioned our forms to FormAssembly and it continues to be where we find the greatest value.
> 
> **Cons**: Our greatest frustration with FormAssembly is the technical support that is available - both the level of care and the response times.
> 
> Transitioning our forms to FormAssembly has been positive for our organization. The integration with Salesforce has reduced manual input and made the process of data collection far more efficient\! The integration with Stripe is also valuable: the process of collecting payments with form submissions is intuitive for customers and automatically connected to records in Salesforce. Our disappointment with FormAssembly has been the service portion of the contract. The technical support is not prompt and doesn't feel reliable.

-----

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